Latham, N.Y. — DWM has hired retail industry veteran Kathy Boedecker as a customer service team lead. She joins DWM after a nearly 30-year career in retail management for national brands such as Michael’s Stores, DEB Shops and Priceless Kids.
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Latham, N.Y. — Kyle MacDuff has been promoted to customer service team lead at DWM Facilities Maintenance. MacDuff, who joined DWM in 2013, has been able to establish new protocols and metrics to ensure overall cost-containment across four national client portfolios.