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Einstein Bros. Bagels

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Panera Brands Establishes Next Generation of Leadership

by Katie Lee

St. Louis — Panera Brands Inc., which includes the fast-casual and hospitality brand Panera Bread as well as Einstein Bros. Bagels and Caribou Coffee, has established its next generation of CEO leadership and board governance in preparation for its eventual IPO. Current CEO Niren Chaudhary will become chairman of Panera Brands, handing the CEO reins to José Alberto Dueñas, currently president and CEO of Einstein Bros. Bagels, effective July 1, 2023. Former Starbucks CFO and independent director Patrick Grismer will become chairman of the audit committee. Over the last 4 …

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Panera Opens First Digitally-Led New Bakery-Cafe Format in NYC

by Katie Lee

St. Louis — Panera Bread has opened the first of its new updated urban store format in New York, the newest of several new formats targeted at more densely populated and non-traditional trade areas. With digital sales at Panera now representing 50% of total system sales, Panera now offers a portfolio of store formats designed to cater to the needs of an increasingly digital and off-premise guest. “At Panera, our innovation has always been rooted in the guest and associate experience, how we can reduce friction, drive convenience and bring …

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Panera Tests New AI Ordering Technology for Drive-Thru Lanes

by Katie Lee

St. Louis — On Aug. 29, 2022, Panera Bread began testing AI technology in drive-thru lanes with an aim to improve and enhance the guest experience. With support from OpenCity, select Panera bakery-cafes in the greater Rochester, N.Y., area have implemented OpenCity’s proprietary voice AI ordering technology, called “Tori,” for drive-thru orders, with the goal of maximizing efficiency and increasing speed of orders. Guests at Panera Bread cafes in Greece, N.Y., and Webster, N.Y., are the first Panera locations to experience this drive-thru innovation. Tori is installed at these select …

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Panera Brands Appoints New Chief Financial Officer

by Katie Lee

St. Louis — Panera Brands Inc., whose brands include Panera Bread, Caribou Coffee and Einstein Bros. Brands, has appointed Konrad Meyer as chief financial officer, effective August 22, 2022. Meyer joins Panera Brands from JAB, where he has been a partner helping to source and oversee its investments, including its fast-casual restaurant portfolio. He brings significant experience in the industry, including previously serving as interim CFO of Pret a Manger. Ted Stedem, current Panera Brands CFO, is stepping down from his role to pursue other interests after supporting the company …

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