Louisville, Ky. — Papa John’s International, Inc. has appointed restaurant industry veteran Jim Norberg as its chief restaurant operations officer. He will oversee the operations of Papa John’s corporate and franchise restaurants in North America. Norberg, a QSR industry veteran, spent more than 30 years of his career at McDonald’s. His most recent role was executive vice president and chief operating officer, where he managed operations for 14,000 U.S. restaurants. During his time at McDonald’s, Norberg’s leadership was instrumental in unifying company and franchise operations around the brand’s messaging and …
steve ritchie
Louisville, Ky. — Papa John’s International, Inc. has promoted its president, Steve Ritchie, to chief executive officer, effective January 1, 2018. Ritchie began his Papa John’s career more than 20 years ago as an hourly customer service representative.