Earth City, Mo. — Interface Security Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, has partnered with WKS Restaurant Group, one of the fastest-growing multi-brand restaurant franchisees in the U.S. WKS is relying on Interface’s managed video verified intrusion alarm monitoring to eliminate false alarm costs and standardize security operations across over 380 restaurants. WKS is a licensed franchisee of El Pollo Loco, Wendy’s, Denny’s, Krispy Kreme Doughnuts, Blaze Pizza and Corner Bakery Cafe.
Before Interface, WKS was incurring about $165,000 worth of false alarm costs. “The problem of false alarms was literally keeping us awake in more than one way. On the one hand, we were losing money as a result of false alarm costs that impacted our bottom line and on the other hand, employees were woken up at odd times only to discover that the entire effort was a waste,” says Christopher Magana, senior asset protection and safety manager at WKS.
WKS chose Interface based on its proven track record in implementing innovative physical security solutions for multi-location restaurant chains and multi-brand franchisees. The engagement was kickstarted with a pilot program to validate the effectiveness of Interface’s video verified alarm monitoring solution.
“During the pilot run, at every location where we deployed the video verified alarm solution, we incurred zero false alarm fees. It was a huge win for WKS and Interface,” says Magana.
After the successful pilot project, WKS doubled down on Interface’s video verified alarm solution for all its newly acquired restaurant locations. Interface made sure the solution rollout stayed on track even during the COVID-19 pandemic.
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Interface Security Systems is a leading managed services provider delivering business security, managed network, UCaaS andbusiness intelligence solutions to distributed enterprises. The company improves security, streamlines connectivity, optimizes operations and reduces IT costs, maximizing ROI for the nation’s top brands.
SOURCE: Interface Security Systems