Author

Katie Lee

— By Jon Dommisse — 5 ways COVID-19 changed Americans’ impressions of public restrooms and facilities.   Upon entering the third year of the pandemic, Americans are not only more sensitive to germs in public restrooms, they now hold higher standards for the cleanliness, condition and technology used in these shared spaces, according to the annual Healthy Handwashing Survey™ we conducted in January. Despite ongoing COVID outbreaks, most Americans have not been deterred from using public bathrooms. In fact, 41% of Americans report using public restrooms as often as they …

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— By Ian Nicolson —   How to answer the tough business continuity questions.   Severe weather poses many challenges for retail and restaurant operators, but the most significant is parsing through and analyzing the fire hose of incoming weather forecast data to determine the real business impacts to their operational processes and locations. Business response plans need to be objective, consistent, repeatable and defensible to the CFO. It can be overwhelming to answer critical logistics questions like these using just the wind and rain data provided by the local …

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— By Linda Bommarito —   How to make UVC light work for you in retail or restaurant settings.     UVC light can be an excellent addition to your sanitizing protocols — it is quick, effective and chemical-free. UVC light has been studied and used successfully for sanitization for many decades, from water to air to surfaces. The science is sound, and the technology is widely accepted. UVC destroys or mutates the DNA/RNA of viruses, pathogens, bacteria and molds. As the COVID-19 pandemic has shown all of us, we …

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Elgin, Ill. – Jay Fiske has been promoted to president of Powerhouse Dynamics, based in Newton, Mass. In this position he will lead all strategic and day-to-day company operations. Powerhouse Dynamics provides Internet of Things (IoT) solutions to leading restaurant, foodservice and retail outlets, delivering real-time control, automation and analytics to operators. “Jay is highly-respected and well-known for his IoT expertise within the foodservice and retail industries. With his deep knowledge of IoT and restaurant operations he has been able to clearly demonstrate the advantages of a connected kitchen, and …

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Dallas — Velvet Taco, the anything-but-ordinary Dallas-based restaurant serving globally inspired tacos, continues to build momentum with the addition of CFO, operations leaders, and dynamic growth plans. The brand will reach 32 locations nationwide in February 2022 — doubling its size from early 2021. As Velvet Taco has continued to expand nationally, the newly created position of chief financial officer has been filled by Lee Evans. Evans, who previously served in senior financial leadership roles at Rock Bottom Restaurants, Raising Cane’s Chicken Fingers and more, will oversee financial reporting, planning …

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Naples, Fla. — Naples Soap Company, a retail destination known for premium-quality skin and hair care products, has opened a 2,500-square-foot store at the Promenade at Sunset Walk in Kissimmee, Fla. This location is the largest store for the growing retailer and was designed with an all-new branded look featuring modern décor, acoustic lighting, decorative epoxy floors and free-flowing fixtures. “We created this new layout to truly heighten the customer experience. From the moment a customer strolls by our store, they’ll be drawn in by the tropical scents and eye-catching …

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San Diego — Jack in the Box Inc. has completed its previously announced acquisition of Del Taco Restaurants, Inc. for approximately $585 million. With the close of the acquisition, Jack in the Box and Del Taco are now positioned as stronger QSR players with greater scale and the ability to enhance the guest experience while pursuing profitable growth. “Today marks an important milestone in our company’s history as we officially welcome Del Taco to the Jack in the Box family,” says Darin Harris, CEO of Jack in the Box. “We …

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Atlanta — Floor & Decor Holdings, Inc. has promoted Ersan Sayman to executive vice president of merchandising. Sayman will report to Lisa Laube, president, until her April 2022 retirement, after which Sayman will report to CEO Tom Taylor. Sayman, a 19-year veteran of the company, most recently served as senior vice president of merchandising. “Ersan is an extraordinary leader and has been instrumental in the tremendous growth of the company,” says Laube. “During his tenure at Floor & Decor, Ersan has excelled in every role, improving our product assortments, solidifying …

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East Rutherford, N.J. — Hudson, a Dufry company and a travel experience leader with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has entered into an agreement to operate and develop Starbucks locations in U.S. airports beginning this summer. Hudson’s first two Starbucks licensed stores are set to open beginning this summer at pre- and post-security locations in LaGuardia Airport (LGA) Terminal B, serving as the first Starbucks operating in the brand-new terminal. These first two stores will be operated by HG LGA …

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Westborough, Mass. — BJ’s Wholesale Club, a leading operator of membership warehouse clubs in the Eastern United States, is continuing its expansion by opening four new clubs as the first phase of its 2022 development plans. BJ’s newest clubs will be located in Warwick, R.I.; Lady Lake, Fla.; Canton, Mich.; and Greenburgh, N.Y. “We continue to accelerate our expansion and we’re excited to open these new locations,” says Bill Werner, executive vice president, strategy and development, BJ’s Wholesale Club. “We’re always looking for ways to bring the value and convenience …

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