Features

At Your Service

by Katie Lee April 27, 2022

— Interview with Jeff Crivello — Famous Dave’s expands its first line-service model and even adds a drive-thru as it grows through ghost kitchens, virtual brands, dual concepts, and strategic acquisitions of complementary brands. Nearly 30 years after the first Famous Dave’s opened in Hayward, Wisconsin, BBQ Holdings, Inc. continues to innovate and invigorate. Testing new prototype designs — including its first drive-thru model — and acquiring complementary brands are just two of the ways in which Famous Dave’s propels its impressive growth trajectory. In mid-March, Retail & Restaurant …

April 27, 2022

Industry Voices restaurants

Inflation’s Impact

by Katie Lee April 22, 2022

— By Aliyah Kaye Crawley — How is inflation affecting the restaurant industry? Inflation impacts everyday decisions in restaurants: how they price their food, what type of service they provide, which menu items they can afford to serve, etc. The fiscal conservatism that comes with inflation can also negatively impact a restaurant’s overall brand image, if marketing and maintenance are allowed to slide. This was discussed in Retail & Restaurant Facility Business’ February 2021 article titled “Maintain Your Brand,” written by Trip Jobe of the strategic marketing …

April 22, 2022

construction and design exterior services/landscaping Industry Voices lighting software/technology

Immersive Entertainment 2.0

by Katie Lee April 21, 2022

— By Chris Roy — The next level of tech experiences for retail and restaurant venues. Before the pandemic, immersive entertainment was an emerging trend in the retail sector. After a year and a half of reduced experiences, consumers’ appetite for this type of entertainment is stronger than ever. To slake this appetite, retail entertainment stakeholders are seeking increasingly tech-oriented features at their properties. In fact, there is a call for technology that enables all-encompassing immersion with more nuance. We live in an increasingly digital world, and people expect …

April 21, 2022

Industry Voices

Embracing a New Normal

by Katie Lee April 21, 2022

— By Mark Kapczynski — Why we should never go back to a pre-COVID supply chain. For the past decade, global supply chains have been running a seemingly normal path. However, when COVID hit the U.S. in March 2020, it exposed many of the vulnerabilities that have been affecting these networks. Even a year and half later, industries across the board are experiencing the impacts of supply chain disruptions. With massive labor shortages and continual shipping delays, there is an increasing desperation to return “back to normal.” Instead of …

April 21, 2022

construction and design Industry Voices restaurants

Sign of the Times

by Katie Lee April 14, 2022

— By David Tracz — Modern restaurant design and its evolution. If there is one common experience that (most) humans share a love for, it’s probably food — especially when that food is cooked by someone else. Enter: the restaurant industry. It’s one of the most fast-paced, efficient and timely fields that everyone plays a part in, whether as a consumer, chef, server, manager or restaurateur. If you’re looking for a sign of the times, you can usually find it reflected in the variety of restaurants lining the sidewalks. …

April 14, 2022

Industry Voices parking lots signage vendors

Convenience Is Key

by Katie Lee April 14, 2022

— By Garrett Fishaw — 4 ways to improve your curbside pickup and delivery services. Curbside pickup and food delivery apps have taken the restaurant and grocery industry by storm. No longer do customers have to physically enter retail and restaurant locations to enjoy their products. Whether it’s a cheeseburger from McDonald’s or a week’s worth of groceries from Walmart, it can be had by logging into a mobile app, clicking a couple of buttons, and voilà, it’s either on the way or waiting to be picked up. Convenience …

April 14, 2022

Industry Voices roofing

Rethinking a Re-Roof

by Katie Lee April 11, 2022

— By Tom Dawson — How to save on roof-related costs during a remodel. Remodeling a building tends to be costly, but there is a chance businesses can bypass a major — and often assumed — “necessary” cost. The purpose of this article is to educate and share some good news: businesses may be able to avoid the need for a new roof during an upcoming remodel. Often when a building is undergoing a major remodel, the general contractor’s default position is that the roof must always be replaced. …

April 11, 2022

Industry Voices pest control vendors

2022 Pest Predictions

by Katie Lee April 11, 2022

— By Nancy Troyano — Entomologists provide their 2022 pest prognosis for retail and restaurant managers. As the world continues to recover from the COVID-19 pandemic, much of the business and operational world has shifted. Labor and supply shortages continue to impact everything from grocery stores to restaurants and distribution centers. One thing that is not in short supply for many of these commercial spaces: pests. Pest experts across the country expect to see an increase in pest activity in 2022. With minimal products stocking the shelves and fewer …

April 11, 2022

energy management HVAC/R Industry Voices jan/san vendors

Safe & Sanitized

by Katie Lee March 31, 2022

— By Del Williams — UVC light inactivates viruses and other airborne pathogens, improving indoor safety in commercial spaces. With commercial facilities taking precautions against viruses as never before, an effective new tool in their arsenal is a new type of “germicidal” LED fixture. This specialized, enclosed LED fixture draws in air and irradiates it with ultraviolet light (UV), significantly improving indoor safety by providing continuous disinfection of airborne viruses as well as bacteria and germs. While traditional UV fixtures have been used for many years to …

March 31, 2022

construction and design Cover Story From The Magazine remodels retailers

In For A Sweet Treat

by Katie Lee March 31, 2022

— Interview with Justin Reese — Ghirardelli Chocolate Company enters its 170th year with major renovation plans for its iconic Ghirardelli Square flagship locations in San Francisco. As experiential retail returns across the country, an elevated experience like no other is currently undergoing a makeover at Ghirardelli Chocolate’s historic shops in San Francisco. The three flagship locations — the Ghirardelli Chocolate Experience Store, the Original Ghirardelli Ice Cream and Chocolate Shop, and Ghirardelli On-the-Go — will undergo phased renovations this spring and summer. R&R: Before we discuss …

March 31, 2022

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