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Nashville, Tenn. — Kirkland’s, Inc., a specialty retailer of home décor and furnishings, has promoted Amy Sullivan to chief executive officer, effective February 4, 2024; she will also join the company’s board of directors. She succeeds interim CEO Ann Joyce, who will remain on the board. Prior to Kirkland’s Home, Sullivan held senior-level positions for Express, Lands’ End, Kohl’s and JCPenney. Sullivan, who has been with the company for more than a decade, was promoted to president and chief operating officer in spring 2023. As a member of the executive …

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Omaha, Neb. — Restaurant industry veteran John Owen joins Scooter’s Coffee as chief operating officer to help lead the successful, expanding drive-thru kiosk franchise model. “As we continue to set our sights on expanding our brand’s footprint and providing world-class coffee and customer service, we are delighted John has joined our Scooter’s Coffee family,” says Joe Thornton, CEO of Scooter’s Coffee. “I am confident John’s alignment with our core values and his extensive industry experience will allow us to build upon our brand promise to customers and help us drive …

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Irvine, Calif. — As of Jan. 22, 2024, Ed Thomas has retired from his position as president and chief executive officer and as a director of Tilly’s, Inc., a specialty retailer with more than 250 stores. Hezy Shaked has been appointed to serve as interim president and CEO until a successor is in place. As co-founder and former president and CEO, Shaked has an in-depth knowledge and understanding of all facets of the company’s business and has developed extensive professional relationships during his over 40 years of experience in the …

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Amsterdam — Vox AI plans to debut its advanced AI and machine learning technology designed for seamless restaurant drive-thru orders. An AI breakthrough that is efficient, conversational and speaks 35 languages, Vox AI is the perfect tool for drive-thru and QSR businesses to relieve overworked employees and boost revenues by up to 17% and increase ROI by 14 times. There are over 200,000 drive-thru restaurants in the U.S. — which represent about 70% of fast food sales. Increasing efficiency is one of the primary goals of drive-thru restaurants, but current …

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Toronto and Syracuse, N.Y. — Toronto-based Restaurant Brands International Inc. (RBI) has agreed to acquire Syracuse, N.Y.-based Carrols Restaurant Group Inc. for $1 billion. RBI owns the Burger King, Popeyes, Firehouse Subs and Tim Hortons brands. Carrols is the largest Burger King franchisee in the United States, operating 1,022 locations in 23 states. Burger King says the transaction is part of its “Reclaim the Flame” plan to accelerate sales growth and drive franchisee profitability. The transaction follows the brand’s initial $400 million investment announced in September 2022 to drive high-quality …

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Minneapolis — Target Corporation has named Michael Fiddelke, who has served as chief financial officer since Nov. 1, 2019, as its new chief operating officer, effective Feb. 4, 2024. Until his replacement is named, Fiddelke will continue to serve as chief financial officer for the company. As chief operating officer, Fiddelke will oversee the retailer’s nearly 2,000 stores, its global supply chain network, fulfillment services including same-day delivery with Shipt, network capacity planning, enterprise operations, the teams responsible for building and remodeling Target stores and other facilities, and flight services. …

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Manasquan, N.J. — Jersey Mike’s Subs has signed an area director and development agreement with Redberry Restaurants, one of Canada’s largest restaurant operators. Redberry signed a development agreement to open 300 Jersey Mike’s restaurants across Canada by 2034, via a combination of Redberry-owned-and-operated stores and supported franchisee locations. This marks the first major international expansion for Jersey Mike’s in its 68-year history. “We are proud to partner with Ken Otto and his team at Redberry,” says Peter Cancro, founder and CEO, Jersey Mike’s Franchise Systems, Inc. “Their extensive history and …

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Grand Rapids, Mich. — Meijer has opened its first Fairfax Market outside of its home state of Michigan. Located in Cleveland, the new Fairfax Market is the retailer’s fifth neighborhood market. The store is part of a broader revitalization project designed to bolster economic activity, add jobs and bring nutritious, affordable food to the Cleveland Innovation District. “Fairfax Market represents another opportunity to serve our customers in a community that offers so much potential for growth. We’ve spent the last year connecting with local vendors and asking neighbors what they’d …

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Mankato, Minn. — Focus Brands®, the parent company of Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, McAlister’s Deli®, Moe’s Southwest Grill® and Schlotzsky’s®, will debut McAlister’s Deli in Minnesota with a 10-unit franchise agreement, alongside a tri-brand franchise agreement that will bring Auntie Anne’s, Cinnabon and Jamba to Mankato. Behind the signings are seasoned restaurateurs and husband-and-wife team, Steve and Dani Wegman. The duo owns multiple food concepts around the greater Mankato area. Ready to introduce McAlister’s Deli in the state of Minnesota, the Wegmans are set to open their first location …

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Katy, Texas — Academy Sports and Outdoors, Inc. has appointed Chad Fox to a newly created role of executive vice president and chief customer officer. In this role, he will oversee omnichannel, marketing, customer insights and customer care. Fox joined Academy this month from Dollar General and reports directly to CEO Steve Lawrence. Fox brings nearly 25 years of retail, agency and consumer packaged goods marketing experience to Academy. Previously, he served as senior vice president & chief marketing officer at Dollar General. Prior to Dollar General, Fox was vice …

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