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Tim Hortons® U.S. Unveils a New Generation of Its Restaurants

by Katie Lee

New York City — Tim Hortons® is launching two new next generation restaurant designs in the U.S.: a 900-square-foot drive-thru only model and a 1,600-square-foot restaurant with a 24-seat dining room. The first drive-thru only model will open this summer in Cross Lanes, W.Va., with at least 8 more opening throughout 2022 across Ohio, Michigan and New York. The new restaurant model offers guests an improved customer experience, while maintaining Tim Hortons’® warm and welcoming feel of your neighborhood coffeeshop. Modern and timeless, the new restaurants are designed for an …

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BRIX Holdings, LLC Appoints New Chief Financial Officer

by Katie Lee

Dallas — BRIX Holdings, LLC, a Dallas-based multi-brand restaurant management and franchising company, has appointed Pamela Hunt as its chief financial officer. Hunt has more than 20 years of experience as a financial and operational leader for global organizations. In her new position, Hunt will oversee the BRIX Holdings’ finance organization and all financial activities including accounting, financial planning and analysis, treasury and tax for the BRIX Holdings’ portfolio companies, which includes Friendly’s Restaurants, Orange Leaf, Red Mango, Smoothie Factory and other brands. Hunt was most recently vice president of …

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Rush Bowls Continues U.S. Expansion with Several New Openings

by Katie Lee

Denver — Rush Bowls, a fast-casual concept known for its fresh and healthy meals-in-a-bowl, is continuing its rapid national expansion with several new locations expected to open in 2022. These new additions will be located in Alabama, Florida, Idaho, Louisiana, Texas, Minnesota and Colorado. Some of these new Rush Bowls locations will be making their debut: Just opened in late May in Southlake, Texas. Opening in mid-June in Birmingham, Ala. Opening in late June in Naples, Fla. Opening in mid-July in Boise, Idaho. Opening in August in Gainesville, Fla. Opening …

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P.F. Chang’s Reopens Atlantic City Location as New Flagship Restaurant

by Katie Lee

Scottsdale, Ariz. — On May 29, P.F. Chang’s reopened its Atlantic City, N.J., location as an upgraded flagship restaurant. After 3 months of extensive renovations, the long-established Atlantic City location reopens as P.F. Chang’s first flagship restaurant on the East Coast — and third in the country. P.F. Chang’s newest flagship restaurant at 2801 N. Pacific Ave. originally opened in 2004. The 6,137-square-foot space, which spans two floors and seats 186 guests, underwent an extensive renovation, resulting in significant upgrades to design, décor and ambiance. “P.F. Chang’s prides itself in …

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Toast Restaurant Q1 Trends Report: Dine-In Growth Surges, Takeout and Delivery Decline

by Katie Lee

Boston — Toast, the all-in-one digital platform built for restaurants, has unveiled its Q1 Restaurant Trends Report, providing visibility into the overall state of the restaurant industry through aggregated sales data from restaurants on the Toast platform, which serves approximately 62,000 locations in the U.S. In Q1, the operating environment continued to change rapidly for restaurant operators — pandemic restrictions lifted throughout the U.S., leading to a surge in guests dining in, all while the industry continued to face a sustained labor shortage alongside rising input prices due to supply …

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Capriotti’s Sandwich Shop to Open 12 Locations in Miami

by Katie Lee

North Beach, Fla. — Capriotti’s Sandwich Shop will debut a new location in North Beach (Miami), Fla., on May 30. It is expected to be the first of 12 new locations to open in the area. The North Beach location is owned by the local Roca family of entrepreneurs. During the pandemic, the Rocas had all five nuclear family members together in Miami from different corners of the country. It was during this unexpected time that they decided to band together to bring their favorite food brand from Las Vegas …

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FAT Brands Inc. to Acquire Nestlé® Toll House® Café by Chip®

by Katie Lee

Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has agreed to acquire the franchised chain of stores known as Nestlé® Toll House® Café by Chip® from Crest Foods, Inc. and rebrand the stores as Great American Cookies. The acquisition is expected to increase FAT Brands’ foothold as a leader in the dessert category within the cookie and ice cream spaces, joining its existing Great American Cookies and Marble Slab Creamery brands. Crest Foods currently franchises approximately 85 Nestlé® Toll House® Café by Chip® cafés across the U.S. This acquisition …

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Zaxby’s Hires CDO and Elevates Interim Chief Digital & Technology Officer

by Katie Lee

Athens, Ga. — Zaxby’s, the premium quick-service restaurant brand founded in Athens, Ga., has hired industry franchising veteran Mike Mettler as its new chief development officer, while Mike Nettles, interim chief digital & technology officer, has been elevated to the position long term. “Franchising growth requires four things. A strong business model, a solid culture, passionate franchise owners and strategic areas to develop — Zaxby’s has them all,” says Mettler. Adds Nettles: “Zaxby’s has had a great ride thus far, but digital accessibility will be our ‘secret sauce’ for the …

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RH Opens RH San Francisco, a First-of-its-Kind Design and Dining Destination

by Katie Lee

Corte Madera, Calif. — RH has opened RH San Francisco, The Gallery at the Historic Bethlehem Steel Building, the crown jewel of Pier 70 and gateway to what was once one of the country’s most storied shipyards. RH San Francisco continues the brand’s foray into hospitality with The Palm Court Restaurant, a new live-fire concept set within an atrium of glass and steel with Medjool date palms and featuring two wine bars at its dual entrances — plus a landscaped Rooftop Park with views of the city skyline, Bay and …

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Golden Corral Partners with SMG

by Katie Lee

Kansas City, Mo. — Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has added a new customer experience partnership with Golden Corral. America’s largest buffet and grill restaurant brand chose SMG for its dedicated professional services, restaurant industry expertise and robust technology platform. “As our brand builds upon our comeback, and creates the strategic building blocks of our future growth, it will be critical to maintain a pulse on how our guests feel about their Golden Corral dine-in and off-premise experiences,” …

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