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Clear Standards

by Katie Lee

— By Alex Lundy — When fryers are at the heart of a kitchen, complete oil management protects profits. For restaurants where fried chicken, french fries, and other deep-fried dishes dominate the menu, fryer oil is not just an ingredient — it’s a cornerstone of the business. As one of the most significant recurring expenses, its management can directly impact both costs and customer satisfaction. Despite inflation’s squeeze on operating budgets, cutting corners on fryer oil is a risky gamble. The freshness and quality of the oil are fundamental to …

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Industry Voicespest controlrestaurantsvendors

Make No Mistake

by Katie Lee

— By Scott Green — Pest control in restaurants: What you’re getting wrong and how to fix it. Pest control is a critical aspect of restaurant management that directly impacts health standards, customer satisfaction and operational efficiency. Despite best efforts, many establishments fall short in pest-proofing, often due to overlooked vulnerabilities and emerging pest threats. Under-standing the common mistakes and what emerging threats to look out for is essential in maintaining a pest-free environment. Common Mistakes in Restaurant Pest-Proofing Restaurants can provide an inviting environment for pests due to the …

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construction and designfranchise developmentNewsremodelsrestaurants

Moe’s Southwest Grill Marks 25th Anniversary with 4 Straight Years of Growth

by Katie Lee

Atlanta — This May, Moe’s Southwest Grill®, one of the seven brands within the GoTo Foods platform company, unveils a record-breaking average unit volume (AUV) of $1,235,422 in 2024, showcasing 4 consecutive years of growth. It is also the brand’s 25th anniversary. Under the recent leadership of its chief brand officer, Mike Smith, who was appointed in October 2024, Moe’s continues to revolutionize the fast-casual Mexican dining space. Key Initiatives Driving Significant Brand Evolution: • Strengthening Franchise Development: Over the past year, Moe’s opened 15 new locations across the country. …

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franchise developmentNewspeoplerestaurantssoftware/technology

FAT Brands Names Chief Information Officer

by Katie Lee

Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has hired Drew Martin as chief information officer. Martin joins FAT Brands with over 35 years of IT experience and will be focused on delivering scalable technological solutions to progress the growth of FAT Brands. Martin’s diverse background includes serving as senior vice president and CIO for Jack in the Box and senior vice president and CIO for Sony Electronics. Other previous ventures include PepsiCo, leading the digital transformation/supporting the sale of Jenny Craig, and serving as executive vice president and …

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construction and designNewspeoplerestaurants

Local Kitchens Names New CEO; Plans to Open First L.A. Location in June

by Katie Lee

San Francisco — Local Kitchens, a category-defining restaurant brand known for its menu collaborations with award-winning chefs, has appointed Jay Gentile as its new chief executive officer. This leadership transition comes as its co-founders, Andrew Munday and Jon Goldsmith, step away from day-to-day operations, with Goldsmith continuing as chairman of the board. Gentile brings a wealth of experience in scaling and evolving restaurant brands, most recently leading Veggie Grill and its family of concepts. With a deep background in operations and market expansion, he successfully introduced and grew Caffè Nero …

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Toast Launches AI-Powered Intelligence for Restaurants

by Katie Lee

Boston — Toast has introduced ToastIQ, an intelligence engine delivering timely prompts, personalized recommendations and automated workflows designed to transform daily restaurant operations. Built natively into Toast’s end-to-end platform, ToastIQ draws on insights from millions of transactions and interactions across 130,000+ locations and fuses Toast’s deep hospitality expertise and integrated platform with AI, historical patterns and proprietary insights. As it evolves, ToastIQ will enable every role — from server to general manager to chef — to operate faster, smarter and more efficiently. Key features include: For servers: • Menu Upsells: …

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construction and designfranchise developmentNewsrestaurants

Chicken Salad Chick Opening 300th Restaurant

by Katie Lee

Atlanta — Chicken Salad Chick, the nation’s only fast-casual chicken salad restaurant concept, will open its 300th restaurant nationwide, located at 1301 S. Babcock St. in Melbourne, Fla., on May 7. This milestone follows a robust pipeline of development, with Chicken Salad Chick welcoming 37 new locations in 2024, followed by 21 in the first half of 2025 alone. “Chicken Salad Chick is a unique, one-of-a-kind restaurant concept we truly believe in,” says Allison Gibson, franchise owner, Chicken Salad Chick of Melbourne. “We love the soul behind this brand, and …

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construction and designfranchise developmentNewsrestaurants

Gong cha Plans Significant Western U.S. Expansion; Aims to Reach 500+ U.S. Stores

by Katie Lee

Boston — Gong cha, the world’s premier bubble tea brand with nearly 2,200 stores in 29 international markets, is accelerating its U.S. growth with major expansion plans across the Western United States. With more than 200 of its 240 U.S. stores currently located east of the Rockies, the brand is now entering new markets including Arizona, the Pacific Northwest and Hawaii, as well as ramping up development in California. “With more than 200 stores east of the Rockies, we’ve laid a strong foundation — and now we’re building on that …

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Newspeoplerestaurants

Sweetgreen Appoints New Chief Operating Officer

by Katie Lee

Los Angeles — Sweetgreen, Inc. has appointed Jason Cochran as its chief operating officer, effective May 5, 2025. Cochran will oversee field operations and as well as operations services and innovation for the company and will report directly to Sweetgreen’s co-founder and chief executive officer, Jonathan Neman. Cochran joins Sweetgreen from past positions with Pizza Hut, Chipotle and GameStop. “Jason is a trusted and visionary leader with hands-on operational experience at growth-oriented brands,” says Neman. “His strategic mindset, operational discipline and ability to inspire teams make him uniquely positioned to …

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construction and designfranchise developmentNewsrestaurants

Fuzzy’s Taco Shop Opens First California Location

by Katie Lee

Barstow, Calif. — Fuzzy’s Taco Shop has made its highly anticipated debut in California with a new location in Barstow, which opened on April 28, 2025. Located at 1523 East Main St., this marks the brand’s first foray into the California market, bringing its signature tacos, memorable drinks, and laid-back vibe to the West Coast. The new shop is owned and operated by the Soleimani Group, an experienced multi-unit franchisee group with over 30 IHOP locations. “Fuzzy’s Taco Shop has built a passionate following across the country, and we’re confident …

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