restaurants

Jackson, Miss. — Newk’s Eatery has promoted longtime executive Matt Wilson to chief operating officer. Wilson joined Newk’s straight out of college as an assistant manager at the brand’s original restaurant in Oxford, Miss. Over the next two decades, he steadily advanced through the organization, serving in leadership roles across operations, training, restaurant development and franchise support before most recently serving as senior vice president of operations. “Matt’s story is the Newk’s story,” says Chris Elliott, CEO of Newk’s Eatery and FSC Franchise Co. “His career demonstrates what’s possible when talented people are …

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Lebanon, Tenn. — Cracker Barrel Old Country Store, Inc. has appointed David Deno to serve as its next chief executive officer and on the board of directors, both effective Aug. 10, 2026. He succeeds Julie Masino, who will step down as CEO and a member of the board on the same date. Masino will remain with the company in an advisory capacity until Oct. 9, 2026 to support a smooth transition. Deno joins the company from Bloomin’ Brands. “Following a robust and thoughtful search process, we are pleased to welcome …

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Boston — Gong cha, the world’s leading bubble tea brand with nearly 2,200 locations across 33 international markets, has signed a 50-unit exclusive area development agreement in Texas with seasoned franchise operator Bakers Acres & Cattle Company (BACC). The agreement marks the largest direct franchising deal in Gong cha history and further expands the company’s U.S. footprint. This deal follows Gong cha’s recent acquisition of master franchise rights for 170 U.S. locations, across 13 states, including Texas. “As Gong cha continues expanding across the U.S., we’re seeing strong interest from …

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San Diego — Wienerschnitzel, the world’s largest hot dog franchise, is bolstering its non-traditional development with the opening of its first-ever military base location at Naval Base San Diego through the Navy Exchange Service Command (NEXCOM). Located in the Navy Exchange food court in San Diego, the restaurant opened in early July. Naval Base San Diego is one of the largest concentrations of active-duty military personnel on the West Coast. The military base opening builds on a period of significant momentum for Wienerschnitzel. Over the past year, the brand has …

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— By Tara Buchler — Why strategy — not software — determines whether technology investments actually deliver value. Technology buying failures rarely happen because a team chose the “wrong” software. They happen earlier when facilities or restaurant operations enter the RFP process without the strategy, clarity or alignment required to make a good decision. Most technology buyers in retail and restaurant facilities only see a handful of locations, kitchens or service workflows over the course of their careers — often within the same company, sometimes within the same operational model. …

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Frisco, Texas — At the close of the second quarter, Layne’s Chicken Fingers has expanded its footprint to more than 50 operating restaurants and signed two dozen franchise agreements. The growth is driven by a blend of internal growth and new franchisees joining the system; in the second quarter, Layne’s celebrated the 50-restaurant milestone in its home state while also laying the groundwork for its California debut with a new 12-unit deal in partnership with tenured IHOP operators. “We’ve added dozens of units to the pipeline this year, and we’ve …

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Las Vegas — Capriotti’s Sandwich Shop is celebrating strong momentum during its milestone 50th anniversary year, opening 12 new restaurants so far and awarding development rights for 30 additional locations. The year’s development activity has introduced Capriotti’s into several new markets, including Lake County, Ill.; Killeen, Texas; Tempe, Ariz.; Southern Utah; Charleston, S.C.; and Fort Wayne, Ind., further expanding the brand’s national footprint as it works toward its long term goal of 750 restaurants by 2032. “Our 50th anniversary is all about creating momentum for the future while we celebrate …

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Philadelphia — Rita’s Italian Ice & Frozen Custard, the world’s largest Italian Ice concept with more than 600 locations, is on track to double its 2026 new shop signings. Rita’s has experienced a 100% increase in franchise ownership inquiries compared with 2025. “We’re seeing tremendous interest from entrepreneurs who want a proven franchise backed by a recognizable brand and an operating model designed for long term growth,” says Lawrence Brown, chief development officer of Rita’s Italian Ice & Frozen Custard. “Combined with smaller kitchen footprints, low COGS (less than 18% …

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Atlanta — Craveworthy Brands, a fast-growing multi-brand restaurant platform, is collaborating with the Georgia Institute of Technology to bring multiple concepts in its portfolio to campus under Crave Kitchen Georgia Tech. Set to open in August 2026 on the second level of the John Lewis Student Center, the location will serve a student body of more than 56,000 at one of the nation’s leading public research universities. Craveworthy’s differentiated model brings multiple brands together within a food hall, supported by the infrastructure to operate efficiently at scale. Non-traditional venues — …

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Phoenix — Bringing a taste of Carolina flavor to the Grand Canyon State, Bojangles has officially landed in the Phoenix DMA. The new restaurant, located in Gilbert, Ariz., opened on July 20 and marks its first location in the state of Arizona. This expansion into Arizona marks a significant step in Bojangles’ strategic growth plan. In the past year, the brand has successfully entered new markets, with its most recent opening Morganville, N.J., following expansions into in Oklahoma City; Grand Rapids, Mich.; Austin, Texas; Brooklyn, N.Y.; Piscataway, N.J.; Las Vegas; …

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