Atlanta — Krystal has promoted Amanda Hyde to chief operating officer. Hyde will report directly to SPB Hospitality’s chairman and CEO, G.J. Hart, and take on expanded responsibility for systemwide operations as the brand continues its growth strategy. Hyde brings more than two decades of restaurant industry experience spanning operations, brand leadership and multi-unit management. Since joining SPB Hospitality, she has played a central role in improving operational performance and supporting the company’s strategy to revitalize and expand the Krystal brand. “Amanda is a respected operator with deep knowledge of …
restaurants
HTeaO Strengthens Leadership Team with Appointments in Store Development and Operations
Fort Worth, Texas — HTeaO, the nation’s leading iced tea franchise, has appointed two key executive leadership appointments: Jerry McClain as vice president of store development and Brian Aga as senior vice president of operations. These additions follow the recent appointment of a new chief financial officer, Chris Phillips. With more than 40 new store openings projected for 2026 and sustained double-digit growth, HTeaO continues to invest in leadership that supports franchise partners and protects the consistency of the brand experience. “As HTeaO continues to grow, building the right leadership …
San Francisco — Starbird, the Bay Area-based super-premium fast-casual brand, is launching its first Texas locations through a 36-unit franchise agreement with Mac Haik Restaurant Group. The partnership will bring locations to Houston, Austin and San Antonio beginning in 2027, marking a pivotal milestone in the 10-year-old brand’s broader national expansion strategy. The agreement represents the largest development deal in Starbird’s history and a significant step in the brand’s long term growth strategy as it enters its second decade. “This agreement reflects the strength of our business model and the …
Toledo, Ohio — Marco’s Pizza, one of the nation’s fastest-growing pizza brands, kicks off 2026 with deliberate development plans following a year of strategic expansion and systemwide investment. In 2025, Marco’s opened more than 60 new stores and this year, it plans to surpass 80 new store openings while continuing to accelerate growth across new domestic markets, international territories and non-traditional venues. Complementing its expansion, Marco’s is rolling out advanced digital tools, operational enhancements and menu innovations, strengthening franchisee support and setting the stage for sustainable, long term operations. In …
Houston — Shipley Donuts, the nation’s largest brand of fresh, handmade donuts and kolaches, has expanded its senior leadership team with the addition of a new chief operating officer, Matt Kafka; chief development officer, Todd Brin; and chief financial officer, John Feray. The three appointments follow the addition of its chief marketing officer, Bill Leibengood, who joined Shipley in late 2025. The expanded leadership team joins the brand as it celebrates its 90th anniversary this year and rapidly approaches the opening of its 400th location. Kafka brings nearly 30 years …
— By Rich Kilgannon — How retail and restaurant facility managers are leveraging tech-enabled painting partners to streamline projects and level up customer service. First impressions matter for restaurants and retail businesses. For restaurants, we know that customers eat with their eyes first. Before they ever see a plate of food, they will see the exterior of your building as they enter the restaurant. They will notice the entryway before speaking with the hostess. And they will take in the general atmosphere before they are ever seated. The same is …
Hurricane, W.Va. — On March 4, Buffalo Wild Wings GO — a fast, order-ahead destination built around the brand’s wings, sauces and shareables — opened in Hurricane, W.Va. This opening marks an exciting expansion of the brand’s footprint in West Virginia. Designed for speed, Buffalo Wild Wings GO focuses on the menu items guests crave most — traditional and boneless wings, chicken dippers, burgers, fried chicken sandwiches and wraps, cauliflower wings, fries, tater tots and desserts — all paired with 26 signature sauces and dry rubs. The Hurricane location features …
Orlando, Fla. — Red Lobster has appointed Brad Hill as chief financial officer and executive vice president, transformation, and Kristen Briede as chief global development officer. Both executives will join the company’s executive leadership team and report to Red Lobster’s chief executive officer, Damola Adamolekun. “Red Lobster has made significant progress coming out of a challenging period, and we’re now shifting from stabilization to a disciplined, execution-led growth phase focused on optimizing the guest experience, driving operational excellence, accelerating real estate optimization and building a stronger platform for durable growth,” …
Spartanburg, S.C. — Eggs Up Grill, a fast-growing “better breakfast” restaurant franchise, has appointed Kayla Money as chief financial officer. She brings more than a decade of financial leadership experience in the restaurant industry to the growing breakfast, brunch and lunch franchise. Money joins Eggs Up Grill from Denny’s Corporation, where she most recently served as senior director of enterprise FP&A and investor relations. Money’s appointment comes on the heels of record-setting momentum for Eggs Up Grill. In 2025, the brand opened 18 new restaurants, the most in company history, …
Bradenton, Fla. — Mel Hope, the chief financial officer of First Watch Restaurant Group, Inc., has informed the company of his intent to retire later this year. The company has commenced a process to identify his successor, considering both internal and external candidates. It is expected that Hope will remain as CFO until his successor is in place to ensure a seamless transition and serve as an advisor to the company for a period thereafter. “Mel joined us with decades of experience and was invaluable in guiding our IPO process,” …