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Smart Solution

by Katie Lee

— By Meg Mason — How Lowe’s has reduced water use and its carbon footprint with smart irrigation.   Lowe’s is focused on reducing its environmental impact while also increasing the efficiency of its operations. To address these goals, Lowe’s installed HydroPoint smart irrigation controllers to optimize landscape irrigation at more than 900 of its stores. Each year, the controllers reduce water use at these facilities by about 650 million gallons, saving Lowe’s an estimated $5 million in total water costs.1 Because water treatment and pumping use a lot of …

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Century 21 to Return to New York City in Spring 2023

by Katie Lee

New York City — Century 21 is making a New York City comeback, relaunching the beloved institution in spring 2023 at its flagship location downtown across from the World Trade Center. The iconic retailer and purveyor of off-price luxury fashion has teamed with global premium experiences company Legends to introduce a revitalized shopping experience to Century 21’s faithful local — and global — fans. For more than 60 years, Century 21 has been synonymous with value and luxury, offering an exceptional assortment of designer brands at unbeatable prices. With an …

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construction and designNewsretailers

Crate & Barrel Launches CrateKitchen

by Katie Lee

Chicago — On May 17, Crate & Barrel opened a new culinary destination, CrateKitchen, to inspire cooking and entertaining for the modern kitchen and table. Located at the brand’s headquarters in Northbrook, Ill., CrateKitchen will open its doors to customers and a diverse range of influencers and chefs through virtual gatherings, styling sessions, product demos and a shoppable kitchen tour curated to support the ways people use their kitchens. “The kitchen has become the center of our homes and CrateKitchen celebrates the versatility of how our customers use their space,” …

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GameStop Appoints New Chief Operating Officer

by Katie Lee

Grapevine, Texas — GameStop Corp. has appointed Nir Patel to the role of chief operating officer, effective May 31, 2022. Most recently, he was chief executive officer at Belk, a privately-owned national retailer with more than 300 stores across 16 states. Patel previously held senior roles at Kohl’s and Lands’ End after beginning his career at Target and Gap. He has approximately two decades of experience in operations, merchandising, supply chain, and retail and store operations.       SOURCE: GameStop Corp.

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Vestar, DMB Development to Build Verrado Marketplace in Arizona

by Katie Lee

Buckeye, Ariz. — Vestar, in partnership with DMB Development, has unveiled plans for Verrado Marketplace, a commercial space near Verrado, an 8,800-acre master-planned community in Buckeye. Totaling more than 500,000 square feet of space, Verrado Marketplace will feature a grocery store, apparel and home décor stores, a department store, movie theater, specialty shops, restaurants and services. Additionally, the project will feature public outdoor spaces. Verrado Marketplace will be designed to complement the small-town neighborhood charm of the Verrado community. The marketplace will be located at the northeast corner of Verrado …

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Array Appoints New Chief Operating Officer

by Katie Lee

Toronto — Array Marketing, the market leader in end-to-end in-store merchandising solutions, has appointed Alex Bertoldo as chief operating officer. He most recently held the position of vice president of operations for SPX Corporation, a $1 billion global supplier of highly engineered products and technologies. In that global role, Bertoldo had oversight of 10 manufacturing facilities and worked across teams to drive operational efficiencies, while also engaging with client teams to enable customer satisfaction and growth. Prior to that, he was with IDEX Corporation, a manufacturer of fluidics systems and …

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Industry Voicesretailerssoftware/technology

Are You Experienced?

by Katie Lee

— By Charlie Meyer — How brick-and-mortar retailers can leverage in-store technologies to beat the online competition.   The last 2 years have been absolutely awful for owners of physical stores. Online competition has been around for decades, of course, but during the pandemic things have gotten even worse for independent stores, franchises and chains. Thanks to an ever-shifting world of lockdowns, social distancing requirements, mask mandates and constant battles between government agencies and health departments at the federal, state and local level, merchants have been at a disadvantage against …

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Crate & Barrel Holdings Promotes 3 Executives

by Katie Lee

Chicago — Crate & Barrel Holdings, Inc. (CBH) has promoted three executives. Alicia Waters, who previously served as chief marketing officer, has been named executive vice president for Crate & Barrel and Crate & Kids. Sebastian Brauer, who previously served as vice president of product design and development, has been named senior vice president for product design, development and metaverse. Joan King, who previously served as senior vice president of e-commerce and international, has been named executive vice president of digital and international growth. Waters has been an innovator within …

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JCPenney Names Chief Marketing Officer

by Katie Lee

Lewisville, Texas — JCPenney has appointed John Aylward as chief marketing officer (CMO), effective June 6, 2022. Aylward will help advance the company’s omnichannel strategy to deliver a modern, seamless experience across stores and digital. He will lead the marketing strategy, creative, visual merchandising and store design, and customer engagement teams. “The 120-year-old JCPenney brand is iconic. We must protect what the brand represents while evolving how it expresses who we are today,” says Marc Rosen, chief executive officer. “John will help fulfill our potential at this pivotal moment when …

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Starbucks Commits $1 Billion to Invest in Employees and Store Experience

by Katie Lee

Seattle — Starbucks Corporation will make additional investments in its employees and stores for prioritized areas such as increased pay, more training and modernized collaboration, store innovation, etc. — bringing the total investments to nearly $1 billion in this fiscal year alone. This decision enables Starbucks to meet record customer demand and partner needs in an operating environment deeply impacted by COVID. On a call with investors, CEO Howard Schultz said, “What you will see is the transformation of the Starbucks customer and partner [employee] experiences. The transformation will accelerate …

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