ServiceChannel Teams Up with Accruent

by Katie Lee

Pleasanton, Calif.ServiceChannel, a leading platform for facilities and asset performance, has formed a strategic partnership with Accruent, a leading provider of real estate and workplace management software. The two operating companies of Fortive Corporation have combined their best-of-breed solutions into a powerful Integrated Workplace Management System (IWMS) for multi-site business operators that automates important processes around commercial real estate, construction, leases, facilities and assets.

“There’s no other software portfolio in the world like ours to meet the needs of multi-unit real-estate operators. Fortive is committed to offering world-class facilities and asset management solutions to help customers efficiently plan, build, operate and optimize their physical spaces,” says Bill Pollak, facility and asset lifecycle group president at Fortive. “Our future is in integrating the data we collect across our solutions to drive revenue and cost savings for our clients.”

The portfolio of ServiceChannel and Accruent solutions scales to support real estate, development and property administration leaders for multi-unit operators ranging from 50 to over 10,000 locations. It expands on the ServiceChannel Platform to include the following capabilities:

  • A comprehensive real estate management system, Lucernex, provides insights into the entire lifecycle of real estate management, from construction projects to lease administration and accounting to transaction management. By connecting with ServiceChannel, operators can automatically avoid paying for landlord maintenance responsibilities.
  • An energy management and asset condition monitoring system, vx Observe, uses utility data and connected sensors to proactively reduce costs and equipment downtime while achieving net-zero sustainability goals. With this integration, it can automatically create work orders in ServiceChannel.
  • A workplace optimization system, EMS, simplifies workspace, event and resource scheduling processes for a unified, modern experience.

“The integration of our facilities management platform with Accruent’s real estate solutions will drive asset reliability and cost savings, while improving employee productivity and operational efficiency,” says Noam Reininger, president of ServiceChannel. “From site selection and construction, to leasing, facility operations and sustainability initiatives, this comprehensive solution optimizes the full asset lifecycle.”

ServiceChannel is used by many of the world’s largest and fastest growing retail, restaurant, grocery store, healthcare and convenience store chains to source and manage maintenance and repair services, which account for more than 75% of total facilities expenses. ServiceChannel and Accruent already have over 50 mutual customers for their market-leading technology offerings.

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SOURCE: ServiceChannel

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