Crate and Barrel

Chicago — Crate & Barrel Holdings, Inc. (CBH) has promoted three executives. Alicia Waters, who previously served as chief marketing officer, has been named executive vice president for Crate & Barrel and Crate & Kids. Sebastian Brauer, who previously served as vice president of product design and development, has been named senior vice president for product design, development and metaverse. Joan King, who previously served as senior vice president of e-commerce and international, has been named executive vice president of digital and international growth. Waters has been an innovator within …

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Northbrook, Ill. — Crate and Barrel is enhancing its curbside pickup with Glympse, a day-of-service mobile communications platform that facilitates and delivers proactive engagement between customers and store associates. The service is one of many enhancements in the retailer’s drive to meet customers where and how they want to shop by providing modern, digitally-forward shopping experiences that are personalized and flexible. Already, Glympse has afforded shorter wait times, streamlined operations and positive reactions from customers. Glympse delivers a modern customer experience by significantly reducing calls to the store and minimizing …

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Nashville, Tenn. — Kirkland’s, Inc. is strengthening its senior management team with the addition of Steve “Woody” Woodward as chief executive officer. Woodward, who is currently president and chief merchant of Crate and Barrel, will join the Kirkland’s team on October 22, 2018. The company’s acting CEO, Mike Cairnes, will be promoted from his previous position of executive vice president to president in addition to resuming his previous role as chief operating officer.

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