Crowley, Texas — Powerhouse, a national commercial infrastructure management services provider, has promoted Eric Brownlee to chief customer officer of Powerhouse Exterior Services, powered by Dentco. Brownlee is an industry veteran with years of experience leading customer focused teams. In his new role, his focus will be on educating, coaching and mentoring a talented team of Exterior Service Management professionals. “As we have grown into the fourth largest exterior services management company in the country, our focus on exceeding our clients’ expectations is a must,” says Robert Blake-Ward, principal, Powerhouse. …
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— By Lesley Dunham — [EDITOR’S NOTE: This column originally appeared in our April 2021 magazine.] Before you jump into spring, be sure to schedule a property inspection. After the last snow melts and before you jump into spring, it is vital to organize a property inspection. Inspecting the condition of your site after the winter is an important step to putting your best foot forward. By setting up an inspection, you create an opportunity to hold your snow removal contractors accountable for any damage to your landscaping, hard …
Powerhouse Acquires Exterior Services Management Company DENTCO
Crowley, Texas — Powerhouse, a national construction, facilities maintenance and rollout service provider, has acquired DENTCO®, a national exterior services provider headquartered in DeWitt, Mich. The 44-year-old company offers a complete suite of all-season property management solutions addressing exterior services issues for active as well as idle facilities. This deal is Powerhouse’s second major transaction, resulting in it becoming one of the four largest national managed services companies in the exterior space. As a result of the partnership, all Powerhouse Exterior Services Management (ESM) programs will be powered by DENTCO, …
— Interview with Teresa Phelps — R&R: Where are you based and how long has the company been in business? Teresa Phelps: DENTCO is based in Dewitt, Michigan, and has been in business for 44 years. R&R: How long have you been with DENTCO? Phelps: I’ve been with DENTCO for almost 17 years. R&R: What trades/services do you offer retailers and restaurants? Phelps: Exterior Services Management (ESM). DENTCO specializes in assisting multi-unit companies, including retailers and restaurants, with consolidating the exterior services at their portfolio of locations. We provide …
— By Jessica Schultz — Don’t slip up this winter and let your patrons down. Preventing and managing slip-and-fall accidents at your locations is just as important as all other exterior and interior maintenance items. Being in the middle of winter, the main concern right now is slippery snow and ice, as well as unavoidable hazards underneath the snow and ice. In areas without snow, handling and fixing property defects is important year-round. There are many key things to consider when managing risks on your properties and preventing injuries …
— By Trent Limban — Snow season will sneak up on you! Now is the time to prepare. Although it’s summertime and blazing hot in most of the country, now is the time when multi-site facility managers should prepare for snow season. It’s best to secure snow season services well in advance because you want to make sure there are contractors and equipment (like large front-end loaders) available to handle the services, and that your sites will be cleared immediately after the snow falls. You want your business …
— By Theresa Phelps — Dark store management during and after the COVID-19 pandemic. During this uncertain time, we know it’s causing stress on multi-site companies including retailers and restaurants. As we like to say, “We’re in this together, and this too shall pass.” Whether your locations have closed temporarily or permanently, it’s important to continue to maintain the exteriors of those properties. Idle commercial real estate properties, or dark stores, are valuable investments that must be kept up to ensure further capital expenditures don’t occur and the …
DeWitt, Mich. — Shelly Guenther will be joining the DENTCO team as the new director of human resources, says DENTCO President Scott Milnes. She most recently worked as an HR manager with Maru Hospitality Group, which had eight restaurant locations and more than 400 employees. “Shelly is a great addition to our DENTCO team,” says Milnes. “With her depth of experience in human resources, we’re looking forward to her fostering great employee relationships and continuing our high-rated benefit programs.” In her new role, Guenther will take a strategic approach that …
— By Trent Limban — The right products for cost-efficient landscape curb appeal. Maintaining your landscaping is an important factor in keeping your customers coming back as well as attracting new customers. The best and easiest way to maintain the landscaping for each of your stores is to pick products, such as mulch, plants and fertilizer, that are low maintenance and that work best in the climate where the store is located. This will ensure cost-effective solutions that are long term and low maintenance. Having picture perfect landscaping …
DeWitt, Mich. — According to President Scott Milnes, DENTCO® has hired industry veteran Kimberly Goldovich as its new business developer. Goldovich has over 26 years of sales experience, also having worked in the facility management field for 10 years as director of national accounts & architectural support. She managed relationships with clients, established proactive sales approaches and developed go-to-market plans to develop new client connections. Goldovich’s career started in sales for several TV and radio media outlets, eventually working her way up to national sales manager. She was also an …