— By Jay Fiske — Optimizing facilities in the “new normal.” Facilities managers responsible for dozens of restaurant or retail sites have always needed “multiple pairs of eyes” to ensure every location is operating optimally. Now, the need is more acute with staff shortages. When wait staff or store managers are working double duty to please every customer, it’s easy for them to forget about other tasks — from turning down the air conditioning to switching off the lights or sanitizing every surface. Those small details, over time, can …
