Powerhouse

Crowley, Texas — Powerhouse, a national commercial infrastructure management services provider, has promoted Eric Brownlee to chief customer officer of Powerhouse Exterior Services, powered by Dentco. Brownlee is an industry veteran with years of experience leading customer focused teams. In his new role, his focus will be on educating, coaching and mentoring a talented team of Exterior Service Management professionals. “As we have grown into the fourth largest exterior services management company in the country, our focus on exceeding our clients’ expectations is a must,” says Robert Blake-Ward, principal, Powerhouse. …

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Crowley, Texas — Powerhouse, a national commercial infrastructure management services provider, has appointed Maria Clavijo-Demchalk as vice president of operations, facility maintenance. Clavijo-Demchalk is an industry veteran with more than 20 years of experience leading operations and service-focused teams. “Maria has a strong ability to build customer-focused teams and enhanced operational efficiencies,” says Robert Blake-Ward, principal, Powerhouse. “We are confident that Maria is the right leader to increase our facilities maintenance productivity and profitability and we are excited to have her join the team.” Prior to joining Powerhouse, Clavijo-Demchalk held …

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Crowley, Texas — Powerhouse, a national construction, facilities maintenance and rollout service provider, has acquired DENTCO®, a national exterior services provider headquartered in DeWitt, Mich. The 44-year-old company offers a complete suite of all-season property management solutions addressing exterior services issues for active as well as idle facilities. This deal is Powerhouse’s second major transaction, resulting in it becoming one of the four largest national managed services companies in the exterior space. As a result of the partnership, all Powerhouse Exterior Services Management (ESM) programs will be powered by DENTCO, …

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Crowley, Texas — Powerhouse, a national construction, facilities maintenance and rollout service provider, has appointed Dianna MacDonald as chief financial officer. MacDonald joins Powerhouse from Authentix, a leading global authentication and information services nanotechnology company. She brings to the company more than 25 years of private equity experience, an executive skillset complementary to Powerhouse’s current growth strategy through acquisitions initiated late last year with the investment of Lincolnshire Management, Inc. MacDonald will lead Powerhouse’s financial operations, centralizing efforts on establishing and deploying advanced forecasting, asset protection and reporting processes. “Powerhouse …

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— By Michelle Egan — What you need to know when adding or updating curbside pickup service.   Prior to the pandemic, it could be argued that many (if not most) restaurants offered takeout while some actually had curbside pickup. The same could be said about some retailers that, in an effort to outpace competitors with stellar customer service, had already introduced online or phone ordering with in-store pickup or in-car delivery. However, curbside pickup today has shifted from being a nice-to-have to a must-have as consumers continue to seek …

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— By Eric Brownlee —   Is your landscape management program doing all it can to highlight your brand?   How do you see the landscapes on your properties? Do you consider landscaping as a brand asset, or is it simply something you must maintain to avoid violation notices or adhere to landlord requirements? Often a facility’s landscape is overlooked, expectations are not aligned, and the overall asset is not providing all the possible benefits. One key benefit not to be overlooked is curb appeal. When dining out, you may …

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— By Megan Varano — Changing the game from reactive to proactive facility maintenance protocols. The last decade-plus has brought tremendous change in the FM industry. It’s been thrilling to be part of the evolution. Working on both the retail and the service sides has given me a unique perspective on both the challenges and the opportunities. I started out managing work requests on pieces of paper. The dispatcher would take a phone call or read an e-mail and then write out the dispatch to the field; the work request …

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