Author

Katie Lee

— By Ken Huening — How to mitigate the risks rodents pose to the foodservice and restaurant industries. Rodents have been a problem for the food industry since the first food cart operator started hawking meat pies in the Middle Ages. But the problem has exploded in scope in recent years. According to a recent study published in the journal Science, 69% of cities studied, including Washington, D.C., San Francisco, New York City, Oakland, Buffalo, Chicago, Boston, Kansas City and Cincinnati, had significant increases in rat populations in the period …

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New York City — 16 Handles, the upscale frozen yogurt and dessert franchise, is bringing its concept to the West Coast, announcing its first-ever expansion into California with eight units planned across some of the state’s most high-demand markets. Initial locations are already in development across the Los Angeles metro area, the San Fernando Valley, the San Francisco Bay area and North San Diego. “We’ve always seen California as a natural second home for 16 Handles, but we wanted to enter the market the right way, with strong operators and …

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Seattle — In 2025, REI Co-op saw a 15% reduction in emissions compared to the 2019 baseline year and achieved its waste diversion goal for the second consecutive year. To help achieve this, REI continued investing in circular textile innovation by entering a 3-year offtake agreement with Ambercycle to help scale performance materials made from existing textiles rather than virgin polyester. The co‑op is among the first outdoor retailers to invest in this approach and plans to share learnings to help accelerate industry adoption. “We want to make our mark …

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New York City — Rosa Mexicano, a pioneering brand in elevated Mexican dining, has appointed Richard Zoob as chief executive officer. Zoob’s appointment marks a full-circle return to Rosa Mexicano, where he previously served as both a consultant and board advisor. Having worked closely with the brand over the years, he brings a nuanced understanding of its legacy, its operational opportunities and its untapped potential in today’s evolving dining landscape. “Rosa Mexicano is an iconic brand with a powerful legacy and tremendous opportunity ahead,” says Zoob. “I’ve had a long …

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North Reading, Mass. — BRUNT Workwear, the boot and apparel brand for modern trade workers, has opened its first flagship retail store, marking a major milestone in the company’s rapid expansion from a direct-to-consumer powerhouse to an omnichannel retailer. Situated at 70 Main St. in North Reading, Mass., the new 3,000-square-foot storefront introduces a new kind of retail experience all under one roof. Since launching at wholesale stores across the country with a selection of its core product assortment in 2024, BRUNT has grown its physical retail presence in partnership …

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Los Angeles — Sweetgreen, Inc. has appointed Ryan Slemons as its new chief development officer, effective May 4, 2026. He now leads all aspects of real estate, design, construction, facilities and portfolio management, and he reports directly to Jonathan Neman, co-founder and CEO. Slemons brings nearly two decades of experience in real estate, franchising and store development across various industries. Most recently, he served as chief development officer of Unleashed Brands, a portfolio of franchise brands including Urban Air Adventure Park, The Little Gym, Sylvan Learning Centers and more. “Ryan …

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Lakeland, Fla. — Publix Super Markets’ executive chairman, Todd Jones, intends to retire, effective May 31, 2026. He will remain actively involved in the company as chairman of the Publix board of directors. “We celebrate Todd’s 46-year career and are thankful for his exemplary service to our company, our associates and customers, and the communities we serve,” says Kevin Murphy, CEO of Publix. “In addition to being an outstanding operator and mentor, Todd has led with integrity and a deep commitment to our mission that will have lasting impact. We …

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— By Brad Forester — Why the technology business case is not a strategy: For retailers and restaurant operators, the story is becoming uncomfortably familiar. A compelling demo. A polished ROI model. Confident assurances that a new facilities management, workforce scheduling or asset visibility platform will “pay for itself” within 12 to 18 months. The business case is approved; contracts are signed — and 3 years later, the organization is left with underutilized technology, frustrated store managers and the realization that the expected value never materialized. In many cases, the …

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Orlando, Fla. — Huey Magoo’s, a fast-casual chicken tenders chain, is introducing a freestanding drive-thru prototype designed to lower build costs and increase site flexibility for franchisees. The design allows development on sites that were previously not viable, supporting growth in more markets while reducing upfront investment. The prototype extends the brand’s cost-conscious design approach into a stand-alone drive-thru format, building on momentum from 2025, when Huey Magoo’s introduced a condensed 1,500-square-foot inline model to reduce buildout costs and expand access to high-traffic retail centers. That format created a more …

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Boston — RNR Tire Express (RNR), the nation’s leading franchise retailer for tires and custom wheels and part of the multi-brand franchisor company DX3 Brands, has signed a franchise agreement that will bring the brand to Massachusetts for the first time. The new location is expected to open in summer 2026 at 995 N Montello St., in Brockton, Mass. “This marks a significant step forward in our New England development strategy,” says Adam Sutton, CEO of DX3 Brands and RNR Tire Express. “Matt’s leadership, operational expertise and commitment to community …

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