Author

Katie Lee

— By Robert Harling — Innovative loss prevention technologies and strategies. The safety and security of shoppers and employees are at the top of the list of priorities for retail executives. Open and inviting stores where customers can shop without concern and employees are assured of their safety is not a new goal for retailers. As incidents of retail theft and in-store violence rise, retailers must adapt with effective strategies and advanced technologies to ensure a safe shopping environment. The National Retail Federation reported a 19.3% increase in retail shrink, …

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— By Gregg Majewski — Propel your restaurant forward with digital transformation. Technology in the restaurant space is rapidly evolving as we enter a digital era. Every day, restaurants are taking new steps toward improving the guest experience. Virtual kitchens, mobile ordering and contactless payments have become commonalities, and while it may seem like a tall order, leaning into digital transformation is imperative for the evolution of a modern-day restaurant. Digital transformation does not always involve leveraging technological advancements. For example, it can also mean compiling dining analytics and using …

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Atlanta — Floor & Decor Holdings, Inc., a leading specialty retailer of hard surface flooring, has announced that its president, Trevor Lang, intends to retire from Floor & Decor. The company is undertaking a search for his successor. “Trevor has been a key partner of mine in leading Floor & Decor,” says Tom Taylor, CEO of Floor & Decor. “He has been an important part of our growth, and we would not be where we are today without his leadership of so many aspects of our business. I’m grateful that …

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Redding, Calif. — Black Bear Diner, a leading full-service family dining concept known for its cabin-themed dining experience, has appointed Art Kilmer as chief operations officer (COO), replacing Jeff Guido, who retired on Aug. 14. This strategic hire underscores the company’s commitment to operational excellence and positions Black Bear Diner for continued expansion. Kilmer brings over two decades of restaurant industry experience, most recently serving as COO for P.F. Chang’s for 6 years, where he was responsible for more than 200 domestic restaurants and worked with more than 95 international …

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Katy, Texas — Academy Sports + Outdoors, a leading full-line sporting goods and outdoor recreation retailer, will open nine new stores this fall in eight different states. The new stores will open soon in Beckley, W.Va.; Kingsport, Tenn.; Bloomington, Ind.; Selma, N.C.; Ft. Myers, Fla.; Birmingham, Ala.; Springfield, Ohio; Bradenton, Fla.; and Bulverde, Texas. Academy has already opened three new stores this year, with plans to open a total of 15-17 new stores in fiscal year 2024. “Academy Sports + Outdoors is excited to continue our company growth with nine …

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Moonachie, N.J. — Paris Baguette, the renowned global bakery café franchise with over 170 locations across the U.S., has welcomed Norm Ginsberg to the team as its new vice president of operations. After 17 years with Bowlero, working his way up to key leadership positions, Ginsberg has developed a keen sense of what it means to always deliver the best possible experience through proper recruiting, training and operational systems. Ginsberg will oversee all operations aspects of Paris Baguette’s expanding network, focusing on maintaining the elevated guest experience, streamlining operations and …

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Bentonville, Ark. — Nuqleous, a leader in B2B SaaS solutions specializing in big data, retail analytics and space planning optimization, has been included on the prestigious 2024 Inc. 5000 list of America’s fastest-growing private companies. For the fourth consecutive year, Nuqleous’s dedication to driving retail excellence and operational efficiency has earned it the rank of No. 3,822 overall, and within the top 500 in the software category. “Being recognized on the Inc. 5000 list for 4 years running reflects the hard work and dedication of our team and is a …

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Grand Rapids, Mich. — Building upon a national trend to offer additional convenience to patients who need prescriptions filled before leaving the hospital, Meijer has expanded its partnership with Corewell Health with the opening of a new, full-service retail pharmacy on-site at Blodgett Hospital in Grand Rapids, Mich. This is the retailer’s second pharmacy inside a Corewell Health hospital, following the opening of a similar pharmacy inside Butterworth Hospital in 2015. “Our pharmacies are designed to be a one-stop health and wellness destination, and expanding our partnership with Corewell Health …

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Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has hired Ammy Harrison as senior vice president of non-traditional development and Maiyo Hood as vice president of international development. The new team growth underscores FAT Brands’ commitment to driving organic growth, especially non-traditional and international. Year-over-year, the brand continues to build upon its over 2,300-unit global footprint. Harrison brings nearly 25 years of industry experience with high-growth restaurant brands, including spearheading non-traditional growth at Papa John’s International, Inc. Prior to joining FAT Brands, Harrison also served as vice president of …

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Herzogenaurach, Germany — Sports company PUMA has appointed Indrajeet Sen as senior vice president, PUMA group sourcing, taking over the operational responsibilities of the chief sourcing officer role. PUMA’s chief sourcing officer, Anne-Laure Descours, has decided not to extend her board contract and will support the company as an external advisor in the field of sustainability. In his new position, Sen will oversee the global sourcing and development of footwear, apparel and accessories, as well as operations and sustainability, reporting directly to PUMA’s chief product officer, Maria Valdes. He will …

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