Author

Katie Lee

Latham, N.Y. — DWM Comprehensive Facility Solutions has formed a new organizational structure consistent with DWM’s long term strategy to improve the customer experience and accelerate growth. As part of the changes, DWM has established dedicated roles and responsibilities around each client touchpoint and has consolidated the line of reporting for roles across all three divisions (Facilities Maintenance, Construction & Renovation, Water Filtration). The new organizational structure will feature an executive leadership panel, to provide checks and balances across the organization. The executive leadership panel includes: Ryan Knapp, executive vice …

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New York City — Fransmart, the industry-leading franchise development company, will officially represent Brooklyn Dumpling Shop, the soon-to-open, 24/7 quick-service restaurant serving creative, flavor-packed dumplings with hands-free technology, in its global franchising endeavors. The restaurant’s flagship location is opening in Manhattan’s East Village this December. Fransmart was drawn to Brooklyn Dumpling Shop’s unique concept, which reimagines dumplings in 32 unique varieties along with the latest in restaurant tech innovation. “This is all about disruption,” says Stratis Morfogen, co-founder of Brooklyn Dumpling Shop. “Disrupting the QSR industry, disrupting traditional kitchen operations, …

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— By Nelson Salas — Commercial vs. residential plumbing: A business owner’s guide to hiring the right professional.   Nowadays, navigating the plumbing world has become increasingly easy. Referral sites such as Angie’s List, Craigslist, Offerup and Thumbtack create numerous opportunities to locate a plumber in your area. The issue isn’t finding a plumber more so than hiring the right plumber for the job. Here are a few things to consider to ensure you find the plumber that meets your commercial needs. Don’t Assume Every Plumber is Equal Residential plumbers …

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Minneapolis and Bolingbrook, Ill. — Target Corporation and Ulta Beauty have formed a strategic, long term partnership to transform the beauty landscape with Ulta Beauty at Target. Ulta Beauty’s shop-in-shop concept will debut at more than 100 Target stores nationwide and online at www.Target.com beginning in 2021. The partnership brings Ulta Beauty’s best-in-class beauty authority to millions of guests who love the ease and convenience of Target’s one-stop shopping experience. It also provides beauty brands an opportunity to expand and grow in a new, industry-leading omnichannel retail experience. “The durable …

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Newport Beach, Calif. — Chipotle Mexican Grill plans to launch a digital restaurant concept dubbed Chipotle Digital Kitchen. Customers will be required to order in advance via the Chipotle app, website or third-party delivery service; there will not be a dining area or line to order food. The Newport Beach-based restaurant chain says the footprint is designed for urban areas but will open its first location near West Point Academy in Highland Falls, N.Y., on Saturday, Nov. 14. The announcement of the restaurant opening comes on the heels of the …

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Parsippany, N.J. — Tru Kids Brands™, parent of the Toys”R”Us® brand, has expanded its leadership team with the appointment of Anand Shah as general counsel and Brian Maeda as chief business development officer. Shah returns bringing a wealth of experience in the retail and consumer products industries, as well as a deep understanding of the Toys”R”Us brand and its global footprint. As corporate counsel at Toys”R”Us from 2012 to 2017, he was responsible for global corporate governance, negotiating and implementing strategic partnerships, and supporting financing activities and licensing transactions. Most recently, he served …

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Auburn, Ala. — Chicken Salad Chick, the nation’s only Southern-inspired, fast-casual chicken salad restaurant concept, has named Marianna Magee as director of marketing and Jon Musser as director of supply chain. These additions to the brand’s rapidly growing corporate team come on the heels of the promotions of longstanding leaders Jim Thompson, Terry McKee, Tom Carr, Mary Lou Atkins and Carrie Evans in August. Chicken Salad Chick, which now has more than 175 locations in 17 states, has opened 34 new locations year-to-date, with four more projected to open before …

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Washington, D.C. — JOANN, an American specialty retailer of crafts and fabrics with 865 stores across the country, has partnered with Radius Networks, the leading location-based technology company in restaurants, grocery and retail, to launch its curbside and Buy Online Pickup In Store (BOPIS) solution, FlyBuy®. Amid the pandemic, JOANN made fast, innovative, strategic decisions that were essential to the store’s long term success. JOANN’s holiday season starts with Halloween, and it was important to have this automated and streamlined order-ahead and pickup program in place prior to the holidays. …

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New York City — The Halal Guys, the fast-casual American halal restaurant famous for pioneering halal fare, is celebrating its 30th anniversary since opening its first cart in Manhattan in 1990. Thirty years ago, The Halal Guys’ three founding partners — Mohamed Abouelenein, Ahmed Elsaka and Abdelbaset Elsayed — emigrated from Egypt to New York City to pursue their dreams of becoming successful entrepreneurs. Starting at the corner of 53rd and 6th Avenue in New York City, fast forward to 2020 and The Halal Guys is the original and largest …

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— By Phil Thomas — Air curtains with COVID-19 disinfection: How to present stores and restaurants that customers are confident to enter during a pandemic.   Confidence is one game-changing factor restaurants and retailers must restore to regain patrons and employees amid the COVID-19 pandemic. Facility operators should take sanitization actions and promote them as part of their COVID-19 response. Outdoor dining, curbside service and pickup, masks, shields and social distancing have instilled some confidence and brought back a few patrons that have shopped online or eaten at home since …

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