Author

Katie Lee

Washington, D.C. — JOANN, an American specialty retailer of crafts and fabrics with 865 stores across the country, has partnered with Radius Networks, the leading location-based technology company in restaurants, grocery and retail, to launch its curbside and Buy Online Pickup In Store (BOPIS) solution, FlyBuy®. Amid the pandemic, JOANN made fast, innovative, strategic decisions that were essential to the store’s long term success. JOANN’s holiday season starts with Halloween, and it was important to have this automated and streamlined order-ahead and pickup program in place prior to the holidays. …

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New York City — The Halal Guys, the fast-casual American halal restaurant famous for pioneering halal fare, is celebrating its 30th anniversary since opening its first cart in Manhattan in 1990. Thirty years ago, The Halal Guys’ three founding partners — Mohamed Abouelenein, Ahmed Elsaka and Abdelbaset Elsayed — emigrated from Egypt to New York City to pursue their dreams of becoming successful entrepreneurs. Starting at the corner of 53rd and 6th Avenue in New York City, fast forward to 2020 and The Halal Guys is the original and largest …

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— By Phil Thomas — Air curtains with COVID-19 disinfection: How to present stores and restaurants that customers are confident to enter during a pandemic.   Confidence is one game-changing factor restaurants and retailers must restore to regain patrons and employees amid the COVID-19 pandemic. Facility operators should take sanitization actions and promote them as part of their COVID-19 response. Outdoor dining, curbside service and pickup, masks, shields and social distancing have instilled some confidence and brought back a few patrons that have shopped online or eaten at home since …

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Nashville, Tenn. — Décor and furniture retailer Ballard Designs is celebrating its new Nashville, Tenn., store location opening in the Green Hills shopping area. The new Nashville store is Ballard’s 15th location since launching its national retail expansion in 2007. Visitors to the 10,000-square-foot store, which opened in October, can get inspiration for their own design projects by seeing how the retailer’s popular catalog is brought to life in fully decorated vignettes. Design experts are available in store to offer free advice. “Ballard already has quite a devoted following in Nashville,” says Karen …

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Blue Bell, Pa. — BrightView Holdings, Inc., a leading commercial landscaping services company whose clients include retail and restaurant facilities, plans to pay $6 million in one-time bonuses to frontline team members for their work during the peak of the coronavirus outbreak. More than 13,500 employees in branches across the U.S. will receive the bonus. “Very early in the pandemic, landscaping was designated an essential service by federal and state authorities, allowing us to continue to serve our clients and help assure the safety of their properties,” says Andrew Masterman, …

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San Diego — QDOBA Mexican Eats®, the largest franchise opportunity in the fast-casual Mexican segment, continues to grow its non-traditional footprint across universities, airports and other venues. Since August, the brand has opened eight locations on college campuses across the country — including University of Cincinnati, University of Nebraska-Lincoln, Purdue University, University of Pittsburgh-Bradford, ASU Polytechnic, North Carolina A&T University, Kentucky State University and Northern Illinois University. An additional two non-traditional locations are slated to open by the end of the year. This year’s non-traditional openings add to a collection …

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Chattanooga, Tenn. and Philadelphia — Against headwinds brought on by the COVID-19 pandemic, CBL & Associates Properties Inc. and Pennsylvania Real Estate Investment Trust (PREIT) filed for Chapter 11 bankruptcy protection on Nov. 1. PREIT Philadelphia-based PREIT owns and operates 22.5 million square feet of retail space including 19 mall properties in New Jersey, Pennsylvania, Massachusetts, Maryland, Virginia, Michigan, North Carolina and South Carolina. The company has reached a Restructuring Support Agreement (RSA) with its bank lenders, under which an additional $150 million will be committed to recapitalize the business …

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— By John Goetz — Removing the fear from food: foodborne illness and prevention best practices.   Foodborne illnesses can wreak havoc on the foodservice industry and its patrons. One in 10 people fall ill every year from eating contaminated food, and 420,000 people die worldwide annually as a result. Outside of the human impact, the financial cost of these incidents is also immense. According to a study by researchers at John Hopkins Bloomberg School of Public Health, an outbreak at a fast food restaurant could cost between $3,968 and …

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— By Steve Peldiak — Hurricane response during COVID-19.   This is one of the most active seasonal forecasts that NOAA has produced in its 22-year history of hurricane outlooks,” says U.S. Secretary of Commerce Wilbur Ross. “We encourage all Americans to do their part by getting prepared, remaining vigilant and being ready to take action when necessary.” The unprecedented 2020 hurricane season coupled with COVID-19 brings unique challenges to disaster and tropical storm preparedness. How do you keep your personnel and your properties safe during a pandemic? Advanced planning …

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Darien, Conn. — On November 6, Playa Bowls, the Jersey Shore’s original acai bowl shop, is opening its milestone 100th location in the United States & Puerto Rico. The 100th store, located in Darien, Conn., is Playa Bowls’ third store in the state. Over the past 6 years, Playa Bowls has grown organically with a mix of franchised and company locations, employing 2,500+ team members in 16 states and territories. In 2019 alone, Playa Bowls sold more than 6 million bowls, and was on track to sell up to 10 million in …

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