Monday, November 25, 2024
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Walk-On’s Sports Bistreaux Adds to Leadership Team

by Katie Lee

Baton Rouge, La. — Walk-On’s Sports Bistreaux has appointed Trey Hughes as senior director of franchise sales. The nationally renowned restaurant and sports bar has also hired Andy Izquierdo as its vice president of communications. “We are excited to welcome Andy Izquierdo and Trey Hughes to the Walk-On’s family. Their impressive backgrounds and proven track records align seamlessly with our commitment to delivering an exceptional guest experience. As we continue our journey of expansion, their strategic insights and leadership will undoubtedly play a pivotal role in further elevating Walk-On’s Sports …

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Bob Evans Selects PAR Technology to Enhance Guest Experience and Loyalty

by Katie Lee

New Hartford, N.Y. — ParTech, Inc. (PAR), a global restaurant technology company and provider of unified commerce solutions for enterprise restaurants, has been chosen by Bob Evans, the iconic family-style restaurant chain with 437 locations in the U.S., for its industry-leading loyalty and offer solution PAR Punchh®. PAR Punchh will provide customers with personalized offers and rewards through the Bob Evans app, including family deals, value offers and convenient online takeout options. “At Bob Evans, we extend our hospitality well beyond the delicious dishes we serve. We want every guest …

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Industry Voicesrestaurantssecurity/loss preventionsoftware/technologyvendors

Finding Fraud

by Katie Lee

— By Anneliese Scherer — Forensic accounting for restaurants. Among business owners facing the highest fraud risk are restaurant owners, who are often susceptible to asset misappropriation schemes. This is where a forensic accounting expert can play an invaluable role. It involves the application of accounting and investigative skills to analyze financial data, transactions and records related to a restaurant’s operations. The goal is to uncover financial irregularities and potential fraud. Employees perpetrate the most common fraud schemes at restaurants, including various cash and inventory misappropriation schemes. Cash Misappropriation An …

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franchise developmentNewspeoplerestaurants

Layne’s Chicken Fingers Welcomes Chief Development Officer

by Katie Lee

Frisco, Texas — Layne’s Chicken Fingers, a growing chicken franchise with 13 restaurants open and another 113 sold, is welcoming part-owner Eric Reed as its new chief development officer to support the system’s ongoing growth. “My ultimate, long term goal is to get Layne’s to the point that all we have to do is put an Astro Chicken on the sign in front of the restaurant and people know who we are,” says Reed. “If we can get to that level of brand awareness, we’ve made it. That’s all we …

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Beans & Brews Coffeehouse Opens First Texas Location

by Katie Lee

Salt Lake City — Beans & Brews Coffeehouse, a rapidly growing drive-thru coffee franchise, celebrated the recent opening of its newest location in San Antonio, Texas, on Jan. 20, 2024 — marking the first Beans & Brews in the state. “We’re excited to invite the San Antonio community to join us in celebrating the launch of our newest coffeehouse,” says Chad Gretzema, CEO of Beans & Brews Coffeehouse. Located at 6507 W. Loop 1604 N., the restaurant officially opened its doors on Dec. 16, 2023; grand opening events continued into …

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Canadian Pizza Franchise Freshslice Enters U.S. Market

by Katie Lee

Burnaby, B.C. (Canada) — Marking a significant 100-store milestone and entering 2024 with unprecedented momentum, Freshslice Pizza, an innovative Canadian pizza franchise, plans to expand into the United States. Known for its commitment to quality ingredients, innovation and an amazing ROI for franchise partners, Freshslice will now offer franchise opportunities to the U.S. market. “We are thrilled to bring Freshslice Pizza to the United States,” says Ray Russel, founder and CEO. “Our 3-in-1 system meets the evolving needs of our franchisee partners at a fraction of our competitors’ cost. Our …

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Scooter’s Coffee Hires Chief Operating Officer

by Katie Lee

Omaha, Neb. — Restaurant industry veteran John Owen joins Scooter’s Coffee as chief operating officer to help lead the successful, expanding drive-thru kiosk franchise model. “As we continue to set our sights on expanding our brand’s footprint and providing world-class coffee and customer service, we are delighted John has joined our Scooter’s Coffee family,” says Joe Thornton, CEO of Scooter’s Coffee. “I am confident John’s alignment with our core values and his extensive industry experience will allow us to build upon our brand promise to customers and help us drive …

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Vox AI to Debut New Conversational Voice AI for Drive-Thru Restaurants

by Katie Lee

Amsterdam — Vox AI plans to debut its advanced AI and machine learning technology designed for seamless restaurant drive-thru orders. An AI breakthrough that is efficient, conversational and speaks 35 languages, Vox AI is the perfect tool for drive-thru and QSR businesses to relieve overworked employees and boost revenues by up to 17% and increase ROI by 14 times. There are over 200,000 drive-thru restaurants in the U.S. — which represent about 70% of fast food sales. Increasing efficiency is one of the primary goals of drive-thru restaurants, but current …

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Burger King Owner Agrees to Buy Largest Franchisee for $1 Billion

by Katie Lee

Toronto and Syracuse, N.Y. — Toronto-based Restaurant Brands International Inc. (RBI) has agreed to acquire Syracuse, N.Y.-based Carrols Restaurant Group Inc. for $1 billion. RBI owns the Burger King, Popeyes, Firehouse Subs and Tim Hortons brands. Carrols is the largest Burger King franchisee in the United States, operating 1,022 locations in 23 states. Burger King says the transaction is part of its “Reclaim the Flame” plan to accelerate sales growth and drive franchisee profitability. The transaction follows the brand’s initial $400 million investment announced in September 2022 to drive high-quality …

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Jersey Mike’s Plans to Open 300 New Restaurants in Canada

by Katie Lee

Manasquan, N.J. — Jersey Mike’s Subs has signed an area director and development agreement with Redberry Restaurants, one of Canada’s largest restaurant operators. Redberry signed a development agreement to open 300 Jersey Mike’s restaurants across Canada by 2034, via a combination of Redberry-owned-and-operated stores and supported franchisee locations. This marks the first major international expansion for Jersey Mike’s in its 68-year history. “We are proud to partner with Ken Otto and his team at Redberry,” says Peter Cancro, founder and CEO, Jersey Mike’s Franchise Systems, Inc. “Their extensive history and …

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