Dallas — Nothing Bundt Cakes®, the nation’s largest specialty cake company, has appointed franchise development veteran Joel Larkin as chief development officer to lead the 635-unit brand’s continued expansion. Larkin brings over two decades of franchise development and operations expertise to Nothing Bundt Cakes. He most recently served as chief franchise and development officer at European Wax Center, where he oversaw its expansion to more than 1,000 locations. “Joel’s background is uniquely suited to the fast-paced growth we are undertaking here at Nothing Bundt Cakes,” says Dolf Berle, CEO of …
restaurants
Atlanta — Krispy Krunchy Chicken®, one of the fastest-growing hot food concepts in the convenience store business, has named Matt Testa its chief operations officer. He will focus on strengthening the sales and operations teams for the brand which licenses over 3,000 locations. Testa joins the company from Pilot Flying J. “Matt brings us a proven track record of success and growth in c-stores. He has a visionary approach for leading teams to maximize impact, efficiency and ease for operators,” says Jim Norberg, chief executive officer for Krispy Krunchy Chicken®. …
Newport Beach, Calif. — Chipotle Mexican Grill has appointed Scott Boatwright as chief executive officer and a member of the board, effective immediately. Prior to being named interim CEO in August, Boatwright served as chief operating officer, reporting directly to the company’s CEO since 2017. Responsible for more than 125,000 employees and over 3,600 restaurants, Boatwright has been a driving force for improving the company’s overall guest experience. In addition to contributing to the strategy and growth of the business, he led the integration of new technology into restaurants, built …
Honolulu — L&L Hawaiian Barbecue has appointed Kyler Kokubun as director of franchisee communications. In this role, Kokubun will focus on enhancing the relationship between the franchisor and franchisees, supporting franchisee operations and aligning marketing strategies with the brand’s vision. Kokubun brings nearly 15 years of experience in marketing, customer service and community engagement from his previous tenure at Consolidated Theatres, Hawaii’s oldest and largest movie theatre chain, where he was promoted from service associate to marketing and events manager for all locations across Hawaii. He has been instrumental in …
Holiday Prep for Retail Success: Why Maintenance Matters Before the Holidays
The holiday season can present an existential challenge for retailers, testing the skills and endurance of marketing and sales teams in a six-week race to reach revenue targets by the end of the year. It is not a time to inconvenience customers and staff with building maintenance or repairs. “There’s a reason they call it Black Friday,” says Bill Schaphorst, vice president of business development at MaintenX, a commercial facility maintenance and repair company. “Because of the surge in traffic and sales on the fourth Friday in November, that typically …
New York City — Checkmate, a leader in AI-powered ordering solutions for enterprise restaurants, has secured $10 million in Series B funding led by Tiger Global. The round will enable Checkmate to accelerate the adoption of its voice AI and kiosk technologies across the industry. Checkmate has already developed expertise in integrating digital orders into restaurant point-of-sale (POS) systems. This foundation serves as a critical advantage in entering these new business segments. Checkmate offers best-in-class phone ordering and drive-thru AI solutions to some of the country’s largest brands, all seamlessly …
The Placemaker
— By Katie Lee — PREIT is redefining the role of malls by transforming them into vibrant community hubs. As a premier developer and operator of retail and entertainment destinations all over the country, in some of the most sought-after, high barrier-to-entry MSAs, PREIT has long understood the importance of creating a “sense of place.” But with more than 6 decades of experience and a foresight to see beyond the traditional malls or power centers of its early years, today PREIT and its 17 premier properties offer so much more …
South Portland, Me. — Cousins Maine Lobster opened its 75th unit in early November, located in Jacksonville, Fla. The brand, which launched in April 2012 by real-life cousins Jim Tselikis and Sabin Lomac, now has 4 restaurants and 71 food trucks with reach across more than 30 states. In addition to celebrating 75 units, the brand is also welcoming new franchisees to the system, business partners Mandy Ottesen and Damon Cole. From their initial training in Maine to the opening of their first truck, they’ve been able to launch their …
Atlanta — Tropical Smoothie Cafe has named Max Wetzel as its new chief executive officer. He succeeds Charles Watson, who is stepping down after more than 16 years with Tropical Smoothie Cafe, including the past 6 years as CEO. “I am so proud of what our support center team members and franchisees have accomplished during my time at Tropical Smoothie Cafe,” says Watson. “I am confident Tropical Smoothie Cafe is well positioned to build on our many achievements to date and to advance its rapid growth, and I remain invested …
Corte Madera, Calif. — RH has opened RH Raleigh, The Gallery at North Hills, an immersive retail experience in Raleigh, N.C., integrating luxury home furnishings collections from RH Interiors, Contemporary, Modern and Outdoor with rare art, antiques and artifacts from across the globe. RH Raleigh also features a dramatic, glass-encased rooftop restaurant. “We believe great architecture amplifies and renders our product and brand more valuable,” says Gary Friedman, RH chairman & chief executive officer. “We either find great historical architecture and re-adapt it, or we build it. RH Raleigh is …