software/technology

Newspeoplerestaurantssoftware/technology

Mongolian Concepts Adds New VP of Technology to Executive Team

by Katie Lee

Irving, Texas — Mongolian Concepts, the management group behind three fresh bowl brands — Genghis Grill, Flat Top Grill and BD’s Mongolian Grill — has hired Jason Levinson as vice president of technology. He will leverage the latest in technology to enhance the brand’s digital strategy and drive growth across all three brands. “Jason brings a multi-faceted approach to technology and digital innovation and his experience and expertise will help expand our brand’s potential,” says Gregg Majewski, CEO of Mongolian Concepts. “His knowledge in the restaurant industry gives him the …

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Newsretailerssoftware/technology

Kohl’s Expands Self-Pickup to All Stores Nationwide

by Katie Lee

Menomonee Falls, Wis. — New for the 2022 holiday shopping season, Kohl’s Self-Pickup service is now available on eligible Kohls.com orders at all of Kohl’s more than 1,100 stores nationwide, furthering the strength of the company’s omnichannel foundation. The new Self-Pickup service creates a hassle-free In-Store Pickup alternative for a faster pickup, and no lines in sight. With 80% of Americans living within 15 miles of a Kohl’s store, millions of shoppers can now take advantage of this convenience on eligible In-Store Pickup orders. Ready within 2 hours, shoppers who …

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Newsretailerssignagesoftware/technologyvendors

ECS Global Inc. Provides Retail Communication Solution for The Container Store

by Katie Lee

Chicago — ECS Global is a retail solutions company that helps businesses, including retail stores, strengthen their communication with their customers with the ECS5 retail solution system. ECS5 integrates all communications to the customer, including digital and print signage, multimedia displays, shelf tags, promotions and more, all in one central system. From this system, retail stores can easily manage and provide impactful retail communication across locations. One of the latest retail stores to harness the power of ECS5 is The Container Store. The Container Store is a retailer that provides …

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facilities managementNewsretailerssoftware/technologyvendors

Clarvue Launches Advanced Dark Site Management Tool

by Katie Lee

Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become necessary. The newly launched tool allows for asset tracking, risk management and mitigation, compliance, lease management, vendor management and remote monitoring. The management tool reduces the operation and financial burden of dark sites from time of announcement, until they are no longer part of the real estate portfolio. Specifically related …

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Newspeoplesoftware/technologyvendors

Interface Systems Appoints Chief Operations Officer

by Katie Lee

St. Louis, Mo. — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions, has appointed Bud Homeyer as chief operations officer (COO). Homeyer previously served as Interface’s executive vice president of enterprise solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Homeyer held several senior leadership positions at prominent brands like Michaels, Brinker and Bank of America. In his new role, Homeyer will lead all operations functions, including customer support, service delivery, supply …

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Toast Acquires Sling to Expand its Team Management Suite for Restaurants

by Katie Lee

Boston — Toast, the all-in-one digital technology platform built for restaurants, has acquired Sling, a leading employee scheduling, communication and management solution. Through features including scheduling templates, in-app messaging and multi-location team management, Sling helps restaurants staff more efficiently and better manage labor costs. The addition of Sling adds to Toast’s growing suite of Toast Payroll & Team Management products, including Toast Payroll, Toast Tips Manager and Toast Pay Card & PayOut. Through its Team Management Suite, Toast can empower restaurants to simplify scheduling and communication across their team, control …

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kitchen equipmentNewsrestaurantssoftware/technologyvendors

Wendy’s Franchisee Deploys Squadle’s Remote Temperature Monitoring System

by Katie Lee

Spokane, Wash. — Wenspok Companies is a Wendy’s franchisee based in Spokane, Wash., encompassing 67 restaurants in the United States. All 67 locations are leveraging Squadle’s digital operations and food safety software, and five locations recently piloted Squadle’s Remote Temperature Monitoring (RTM) system. With so many locations, equipment breakdowns are a constant headache. Wenspok chose Squadle RTM to improve equipment health awareness, ensure 100% compliance on food safety and prevent waste. After seeing beneficial results across five locations, Wenspok quickly rolled out RTM in its remaining 62 locations to achieve …

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Industry Voicessecurity/loss preventionsoftware/technology

Lone Danger

by Katie Lee

— By Matt Smitheman — Protecting lone workers in a retail or restaurant setting.   As retailers and restaurants continue to revamp their business models to keep pace with customer expectations, many are increasingly relying on lone workers for opening, closing, third shifts, curbside deliveries and other customer interactions outside of the traditional store premises. While lone employees play a critical role in keeping these businesses up and running, they are more at risk of encountering threats at work with an estimated 48% of HR professionals reporting that their organization …

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construction and designNewsretailerssoftware/technologyvendors

GUESS Uses Matterport Digital Twins to Reimagine Retail Experience

by Katie Lee

Sunnyvale, Calif. — Matterport, Inc., the leading spatial data company driving the digital transformation of the built world, has partnered with GUESS?, Inc., the global fashion brand and retailer, to adopt Matterport digital twins to ensure brand consistency across its stores and create immersive, virtual experiences for its employees, external buyers and wholesale partners. Since 2017, GUESS has used Matterport digital twins, or photorealistic digital replicas of stores, to realize a 200% increase in productivity, a 30% decrease in travel costs, and a 95% reduction in departmental paper and printer …

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Industry Voicessecurity/loss preventionsoftware/technologyvendors

Now Is the Time

by Katie Lee

— By Doug Groves — Is your retail business insured for a cyber attack?   A critical piece of information for retail businesses and franchisees to consider is the exclusion of cyber liability from standard insurance policies. In fact, most don’t even sell or offer cyber coverage. As reports of cyber incidents increase by the day, now is the time for every business owner to review their insurance coverage with their provider. The upside of this 21st century risk is the growing availability of tailored coverages and policies offering protection …

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