New York City — Papa Johns has entered into a strategic partnership with Deliverect to deploy its Smart Dispatch & Delivery Management platform across all Papa Johns restaurants in the U.S. by the end of 2027.
The partnership is part of Papa Johns’ multi-year initiative to modernize its fulfillment technology stack. The platform enables the brand to execute all orders, whether fulfilled by in-house delivery drivers or third-party service partners, through a single, intelligent system that connects every ordering channel, point-of-sale and delivery workflow into a unified operational delivery orchestration hub.
“As we continue to prioritize our technology evolution to deliver a better experience for our customers and our in-store team members, one key area of improvement is to optimize and simplify our delivery process,” says Kevin Vasconi, chief digital and technology officer for Papa Johns. “Partnering with Deliverect allows us to do exactly that.”
By consolidating delivery operations into a centralized platform, Papa Johns gains full visibility across the order-to-delivery lifecycle, ensuring reliable fulfillment, operational efficiency and a consistent guest experience at scale.
Papa Johns team members will also leverage the Deliverect platform as a central hub for delivery control in-restaurant, with an interface to view delivery order statuses, assign or batch deliveries, view live driver locations and more.
“Deliverect is a global leader in delivery management, and we know how critical it is to protect the customer experience,” says Noah Hayes, vice president of Deliverect. “We’re thrilled to partner with Papa Johns, a brand that has built a remarkable legacy in the U.S. around quality, innovation, and delivering great experiences to customers.”
The phased implementation is expected to be completed across all participating U.S. locations by the end of 2027.
Papa John’s International, Inc. first opened its doors in 1984. Today, Papa Johns is co-headquartered in Atlanta and Louisville, Ky., and is the world’s third-largest pizza delivery company with more than 6,000 restaurants in approximately 50 countries and territories. For more information, visit www.PapaJohns.com.
Deliverect is a global restaurant technology company that connects digital ordering channels directly to in-store operations, serving more than 75,000 restaurant locations worldwide. Deliverect streamlines digital ordering across carryout, delivery, catering and in-store fulfillment. For more information, visit www.deliverect.com.
SOURCE: Deliverect