Plano, Texas — J. C. Penney Company, Inc. will extend the temporary closure of its stores and business offices due to the coronavirus (COVID-19) pandemic. The company will continue to follow guidance from local, state and federal officials as it anticipates gradually reopening stores and offices in markets when it is safe to do so. As a result of its store closures, JCPenney plans to temporarily furlough the majority of store hourly associates, beginning April 2. During this time, the company will also require a smaller corporate workforce. Beginning April …
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Plano, Texas — JCPenney will expand curbside pickup services to 50 additional locations across the U.S. JCPenney Style on the Go Curbside Pickup offers customers the option to quickly grab online orders without leaving their car. The expansion comes after a successful pilot, where customers responded positively to the speed and ease of the experience. “Style on the Go Curbside Pickup is all about our customers and how they want to shop. As we continue to put our customers at the heart of everything we do, we continue to create …
Plano, Texas — JCPenney has appointed six new vice presidents. Wendy Santana joins the company as vice president of business development. She has built an impressive career by developing private brands and creating business opportunities for leading retailers. She joins the company after 20 years at Li & Fung – LF Americas/Oxford Collections, where she most recently served as executive vice president. Santana reports to Truett Horne, senior vice president and chief transformation officer. Rounding out the senior marketing team under Shawn Gensch, executive vice president and chief customer officer, …
Plano, Texas — J. C. Penney Company, Inc. has hired Karl Walsh, an executive with more than 18 years of e-commerce expertise, as senior vice president, chief digital officer. Walsh will report to Shawn Gensch, executive vice president, chief customer officer. “We are thrilled to welcome Karl to JCPenney as we drive the renewal of our company and showcase our brand strategy through exceptional, seamless experiences for our customers,” says Gensch. “Nearly 90% of shoppers begin their path to purchase online, so Karl’s background of building and executing digital strategies …
Plano, Texas — JCPenney recently unveiled its brand-new store, a completely reimagined format just outside of Dallas in Hurst, Texas, that represents the company’s strategy to put the customer at the center of its business. As a brand-defining store, it is experiential at its core, and a direct result of what today’s shoppers want from a retailer. The store is built around data and insights learned from more than a year of extensive customer research. “Our customers are at the heart of everything we do,” says JCPenney’s chief executive officer, …
Plano, Texas — J. C. Penney Company, Inc. has hired Colin Dougherty, a senior executive with more than 25 years of finance experience, to join the company on Sept. 23, 2019 as senior vice president, finance, reporting to Bill Wafford, chief financial officer. Dougherty will be responsible for leading finance strategy, operations and financial planning and analysis. “I look forward to welcoming Colin to JCPenney to support our focus on returning the company to sustainable and profitable growth,” says Wafford. “His significant retail and transformation expertise make him an excellent …
Plano, Texas — J. C. Penney Company, Inc. has hired James (Jim) DePaul, a highly accomplished field executive with nearly 25 years of retail experience, as executive vice president of stores, effective August 5, reporting directly to CEO Jill Soltau. He joins JCPenney from Shopko. DePaul, who will oversee the company’s stores, store operations, store environment and design and asset protection teams, will be responsible for improving in-store and omnichannel operations. Mike Robbins, executive vice president of stores and supply chain, will be leaving the organization on August 3, 2019. …
Plano, Texas — J. C. Penney Company, Inc. has named Shawn Gensch as executive vice president, chief customer officer, effective June 3, reporting directly to CEO Jill Soltau. He joins the company from Sprouts Farmers Market. “I am delighted to welcome Shawn to JCPenney. His appointment fills a vital component of our executive leadership team,” says Soltau. “His proven leadership in brand management, digital marketing, analytics, mobile applications and customer loyalty programs makes him the ideal candidate to join our team.” In this role, Gensch will oversee all aspects of …
Plano, Texas — J. C. Penney Company, Inc. has appointed several senior executives to its team of retail experts. Among those joining the organization is Steve Whaley, who has been named senior vice president, principal accounting officer and controller, reporting to Bill Wafford, executive vice president, chief financial officer, effective April 29. Whaley joins JCPenney with over 35 years of accounting and audit leadership experience. He will lead the company’s accounting operations and financial reporting functions, and will have oversight over the JCPenney finance and support services teams in Salt …