— By Jill Woodside — Facilities management during crises: Best practices to succeed. Numerous risks surround facilities management and those problems swell during major facilities management crises. The COVID-19 crisis is the most obvious, but its impact on facilities management is a true Black Swan event. According to James M. Berklan of McKnight’s Long-Term Care News, the costs of PPE have increased over 1,000% amid the crisis, and while it’s easy to only associate that cost with direct care workers, what about the PPE that facilities management custodial professionals …
Features
— By Ahmed Abouelenein — Today, ghost kitchens are more important than ever. Early on, The Halal Guys embraced the possibilities inherent in ghost kitchens as a tool to expand the reach of our business and grow revenue. We now have become one of their leading proponents for several reasons. In essence, ghost kitchens are 100% delivery-only facilities, alleviating our brick-and-mortar and cart locations, especially during peak times. They help take the pressure off our retail businesses. As a result, our brick-and-mortar locations have been able to wholly focus …
— By Jude Charles — Retailers and restaurants all around the country are slowly considering the prospect of reopening their doors as federal, state and local restrictions begin to relax. While welcoming customers and employees back to your business should be met with excitement, it’s important to consider the risks associated with gradually increasing in-person operations. If your retail store or restaurant is like many others who temporarily paused operations or reduced staff, consider the following ideas for a safer, more successful return to work. Manage Onsite Visitors Due …
— By Matthew Mabie — While retail & restaurant construction is considered essential business, it’s still a far cry from “business as usual.” The federal government deemed construction an essential industry during the COVID-19 pandemic, but it hasn’t been business as usual for restaurant, grocery and retail construction projects. In some states and smaller jurisdictions, construction in these particular industries is not considered essential and has been forced to stop. Where construction is permitted, many businesses have been shuttered or are operating under severely strained conditions. Our firm …
— By Aaron Birney and Lara Marrero — Returning to the store in a post-pandemic world. The retail landscape has changed dramatically in the last few weeks. Many brands went from welcoming a solid holiday season to shuttering their doors with lightning speed. Today, retailers are dealing with store closures, layoffs and the question we all have: How long will this pandemic last? Many are still recovering from the shock of the last [few months], with their focus split between safety of family and employees and the real …
— By Michelle Boggs — While COVID-19 has undeniably disrupted operations, MUTTS® Canine Cantina has found some advantages among the challenges. MUTTS Canine Cantina®, a dual-concept restaurant and dog park with locations in Dallas and Fort Worth, Texas, has been affected by COVID-19 like all other businesses in the hospitality industry; however several positive components of our unique concept — including our membership model, attractive footprint for developers and an engaging social media presence — have been advantageous for us during this time. Initially, as local and state guidelines …
— Interview with Christina Cornell — The Home Depot, which remains open during COVID-19, prioritizes the safety of its employees and customers, while still getting the job done. The Home Depot is the world’s largest home improvement specialty retailer, with 2,292 stores. Whether facing a natural disaster or pandemic, the Atlanta-based retailer remains an essential business, so its stores stay open. In mid-April, Retail & Restaurant Facility Business interviewed Christina Cornell of The Home Depot about its business response, how it has adapted store operations, safety measures that have …
— By Kyle Orlowski — Top 5 questions retailers should ask when evaluating janitorial vendors. A spotless facility shows employees and customers that you take pride in your business and are committed to providing an outstanding customer experience. The best janitorial and facilities maintenance companies offer a wide range of services at a competitive price, but those aren’t the only factors to consider. How do you find the provider that’s the right fit for your business? Here’s a look at the top questions you should ask to determine …
— By Graham Campbell — Choosing a new POS: 5 tips to avoid unexpected costs in the long run. Shopping for a new POS system can be a difficult process. Whether owners have a restaurant, salon, retail store or other type of business, the right POS system can help drive sales, manage their business and even leverage e-commerce features like online ordering, third-party delivery or loyalty programs. However, the wrong POS system can cause serious problems for any business, including unexpected costs. To avoid these incremental costs further …
— By Matt Dailey — Creating efficiency in property management through technology. It’s no secret that technology is changing the way we live, work and shop now more than it ever has. Tech has disrupted nearly every industry, and although a little slower to the game, it has finally made its way to commercial real estate. On one end, we know that tech is enabling retailers to customize shopping experiences with an added-level of convenience, resulting in increased foot traffic and ultimately higher profits. But tech implementation can …