franchise development

Youngstown, Ohio — Handel’s Homemade Ice Cream has appointed Naveen Dasa as chief financial officer, adding a dynamic and accomplished finance executive to its leadership team. Dasa brings more than a decade of experience spanning franchising, restaurant operations and consumer brands — including roles at Shake Shack, BakeMark and Yum! Brands. He previously spent 10 years with Yum! Brands advancing through finance and strategy roles across Pizza Hut, Taco Bell and Yum! Corporate — most notably, Dasa played a key role in designing and implementing Pizza Hut’s systemwide asset upgrade …

Atlanta — Krystal has promoted Amanda Hyde to chief operating officer. Hyde will report directly to SPB Hospitality’s chairman and CEO, G.J. Hart, and take on expanded responsibility for systemwide operations as the brand continues its growth strategy. Hyde brings more than two decades of restaurant industry experience spanning operations, brand leadership and multi-unit management. Since joining SPB Hospitality, she has played a central role in improving operational performance and supporting the company’s strategy to revitalize and expand the Krystal brand. “Amanda is a respected operator with deep knowledge of …

Fort Worth, Texas — HTeaO, the nation’s leading iced tea franchise, has appointed two key executive leadership appointments: Jerry McClain as vice president of store development and Brian Aga as senior vice president of operations. These additions follow the recent appointment of a new chief financial officer, Chris Phillips. With more than 40 new store openings projected for 2026 and sustained double-digit growth, HTeaO continues to invest in leadership that supports franchise partners and protects the consistency of the brand experience. “As HTeaO continues to grow, building the right leadership …

Houston — Shipley Donuts, the nation’s largest brand of fresh, handmade donuts and kolaches, has expanded its senior leadership team with the addition of a new chief operating officer, Matt Kafka; chief development officer, Todd Brin; and chief financial officer, John Feray. The three appointments follow the addition of its chief marketing officer, Bill Leibengood, who joined Shipley in late 2025. The expanded leadership team joins the brand as it celebrates its 90th anniversary this year and rapidly approaches the opening of its 400th location. Kafka brings nearly 30 years …