Tuesday, December 16, 2025
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Hard Rock International Hires President of Hard Rock Cafe & Retail Division

by Katie Lee

Hollywood, Fla. — Hard Rock International has appointed long-time restaurant and hospitality leader Eric Martino as president of the Hard Rock Cafe Division, overseeing operations of the company’s nearly 200 eateries around the world. Additionally, Martino will oversee Hard Rock’s retail division on a global scale. He reports to Jim Allen, chairman of Hard Rock International and CEO of Seminole Gaming. “We’re excited to welcome Eric, whose extensive background in culinary arts, marketing and operations will further elevate the already outstanding Hard Rock dining and retail experience,” says Allen. Martino …

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construction and designfranchise developmentNewsrestaurants

Jack in the Box to Return to Chicago for the First Time in 40 Years

by Katie Lee

San Diego — Jack in the Box Inc., a leading franchisor in the quick-service restaurant industry, is making a highly anticipated return to the Chicagoland market — for the first time in more than 40 years. The development plan includes eight company-operated units and, as part of the brand’s strategic market plan, Jack in the Box has identified more than 125 potential trade area opportunities for future corporate and franchise development in the area. The first wave of Jack in the Box locations is slated to open throughout 2025, bringing …

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NewspeopleProduct Spotlightrestaurantssoftware/technologyvendors

Chargebee Appoints President of Go-to-Market & SVP, Global Sales

by Katie Lee

San Francisco — Chargebee, a leading subscription and revenue growth management platform, has named Brian Clark as president of go-to-market and Andrew Sherwood as senior vice president of global sales. Clark and Sherwood will accelerate Chargebee’s go-to-market focus on helping companies capture the opportunity in the evolving market with Chargebee’s uniquely flexible and robust revenue growth management platform. Clark brings 20+ years of experience in executive leadership roles at industry-defining companies. Most recently, he served as chief revenue officer (CRO) at Vista-backed Work Management Software company Wrike. Sherwood will lead …

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franchise developmentNewsrestaurants

Toastique to Debut in North Carolina on July 20

by Katie Lee

Charlotte, N.C. — Toastique, the vibrant, artisan toast and juice café, will open its first storefront in the state of North Carolina on July 20, 2024. Located in the popular South End neighborhood of Charlotte, N.C., the new location will be one of the few offering plant-based vegan soft serve. Known for its gourmet toast creations, smoothie bowls, nutrient-rich cold-pressed juices, espresso and coffee, and other convenient grab-and-go options, the Charlotte location will be operated by franchisees and husband-and-wife duo, Chris and Angela Bjorson. This is the first of 3 …

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Industry Voiceskitchen equipmentrestaurantssoftware/technologyvendors

Sustainable Equipment Ecosystem

by Katie Lee

— By Jay Fiske — IoT & S3: How connected equipment improves restaurant safety, service and sustainability. Every restaurant facility manager is acutely aware of how critical their back-of-house equipment (cooking, refrigeration, HVAC, etc.) is as the lifeline of their operations. When these machines go down, or an issue arises, the result is often costly health or safety concerns that can force facility closures, negatively impact customer satisfaction, and harm brand perception. In addition, back-of-house equipment also drives the bulk of the very heavy energy use in restaurants — driving …

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Industry Voicesrestaurantssoftware/technology

Automatic Value

by Katie Lee

— By Les Tomlin — How automated vending machines are churning out QSR solutions. Quick-service restaurants (QSRs) are embracing artificial intelligence platforms to boost productivity, increase security and make operations more user-friendly. On paper, things should be getting easier for restaurant owners; however, in the face of rampant labor shortages, skyrocketing minimum wage laws and exorbitant real estate costs, restaurant owners and managers have an uphill battle to face in getting a new business off the ground. Since the nineteenth century, vending machines have provided an autonomous alternative to full-service …

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ADA complianceconstruction and designIndustry Voicesremodelsrestaurants

Beneficial Buildouts

by Katie Lee

— By David Gabbai — How restaurant tenants can be built to save. Due to challenges like high interest rates and construction costs, the price of owning, building, remodeling and leasing restaurant space has gone through the roof. It can be a difficult time to own and maintain a restaurant business and restaurant space. However, forward-thinking restaurant tenants and retail landlords are finding creative ways to make things work. We are seeing these imaginative solutions play out in lease terms and structures, which can be done in a way that …

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Dunkin’ Celebrates July 4th with 4,000th NextGen Location

by Katie Lee

Canton, Mass. — This Fourth of July, Dunkin’ is celebrating its 4,000th NextGen location now open in Jacksonville, Fla., operated by franchisee Rima & Raj, LLC. This marks a major milestone for the brand as Dunkin’ continues to open and remodel existing locations as innovative NextGen restaurants, offering guests a more modern design with premium beverages, creating an elevated in-restaurant and drive-thru experience. “NextGen is propelling the brand forward and continuing to exceed growth targets,” says Scott Murphy, chief brand officer of Inspire Brands, which acquired Dunkin’ in late 2020. …

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Newspeoplerestaurants

FAT Brands Names EVP and Head of Debt Capital Markets

by Katie Lee

Los Angeles — FAT (Fresh. Authentic. Tasty.) Brands Inc. has hired Jordan Chirico as executive vice president and head of debt capital markets. He joins FAT Brands with nearly 20 years of Wall Street experience and will be focused on the company’s balance sheet including its $1.2 billion Whole Business Securitization portfolio, additional acquisition financings, preferred stock and other debt-related strategies. Chirico spent the first half of his career in structured finance at Bank of America, Robert W. Baird and Credit Suisse before pivoting to the asset management side of …

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Perkins Restaurant & Bakery Unveils New Brand Identity

by Katie Lee

Atlanta — Perkins Restaurant & Bakery is rebranding as Perkins American Food Co., where modern American hospitality is reimagined to both take you back and move you forward. The humble pancake house from 1958 in the heartland of the Midwest is now a leading family dining brand with nearly 300 locations across the United States and Canada. In addition to its new name, Perkins has a new logo, restaurant design and elevated services. “Our rebrand is way more than a new logo and descriptor,” says Toni Ronayne, president of Perkins …

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