Berlin and New York — ALDI U.S. and Spryker Systems have been working together to develop a new online food & grocery shopping experience for the U.S. market, offering grocery delivery or curbside pickup for ALDI U.S. shoppers. The new digital commerce platform is currently being tested with a select group of U.S. customers and is planned to be rolled out nationally in a phased approach. “Our partnership with Spryker will allow our shoppers another way to access the incredible value they expect from ALDI,” says Scott Patton, ALDI’s vice …
software/technology
— By Ashik Ahmed — Scheduling hacks to foster a thriving workplace. Across industries, happy employees are likely to be more productive and yield favorable customer satisfaction rates in return. This is especially true for restaurants and retailers. Most hourly workers today juggle other responsibilities when they’re not clocked in — from attending classes to raising a family, or holding down another job. It’s crucial for employers to demonstrate empathy toward employees and meet them where they are. One of the most effective ways to accomplish this …
Bentonville, Ark., and San Diego — Sam’s Club®, a division of Walmart Inc. and a leading membership warehouse club, has completed a national, chainwide rollout of ‘Inventory Scan’ towers that have been added to its existing fleet of robotic scrubbers in partnership with Brain Corp, an artificial intelligence (AI) company creating transformative core technology in robotics. “Our initial goal at Sam’s Club was to convert time historically spent on scrubbers to more member-focused activities. Our autonomous scrubbers have exceeded this goal. In addition to increasing the consistency and frequency of …
Dallas — Ziosk®, an industry-leading technology platform that helps restaurants increase operational efficiency and optimize the guest experience, is ushering in a new era of innovation with the appointment of three new executive leadership team members: Eric Neilson, chief technology officer; Steve Beckham, chief marketing and brand officer; and Sandro Natale, chief innovation officer. “As we continue our journey toward elevating the dining experience, our goal at Ziosk is to better understand our clients’ guests and ensure that we’re providing the tools necessary to help meet their needs on their …
Frederick, Md. — Roy Rogers Restaurants, a western-themed quick-service restaurant chain based in Frederick, Md., has made key investments in remodeling and technology initiatives to drive brand growth with franchise partners. Renovating a collection of restaurants that were built in different decades and survived a host of design trends was a challenging goal. The stores needed changes, both inside and out, to ultimately look and feel like they belong to the same family. The design had to respect the past, while improving convenience for guests and speed of service — …
Troy, Ohio — Hobart has introduced the newest edition of HTe Enterprise Asset Scale Management Software. HTe Enterprise is the latest in fleet management and offers several new features. Hobart’s HTe Enterprise improves efficiency, reduces downtime and increases profitability all from the convenience of a desktop PC. This web-based tool is a software package for retailers to directly manage their scale fleets and lends itself to a multi-user experience in grocery environments. In today’s grocery stores, scales are all connected devices and require firmware updates, configuration updates and updates to …
— By Jason Roeder — Advancing restaurant and retail sustainability: the power of equipment data. Last March, the Securities and Exchange Commission (SEC) proposed new rules that will impact every publicly traded multi-unit retailer or restaurant. If the regulations are adopted, these organizations will have to disclose their greenhouse-gas emissions, climate goals and the effect of climate risks on their businesses. This development adds a new level of urgency for these sectors, which are already working to reduce their carbon footprint. It’s far from easy; a previous study cited …
Brooklyn, N.Y. — Global design company West Elm, a member of Williams-Sonoma, Inc., the world’s largest digital-first, design-led and sustainable home retailer, has launched its own virtual world, West Elm Home Design, on Roblox, a global platform bringing 52 million daily users together through shared experiences. The first major specialty home retailer to premiere on Roblox, West Elm’s debut into the metaverse offers a best-in-class virtual experience with high-fidelity design and unprecedented photorealism that will appeal to new and existing West Elm fans and design enthusiasts. The West Elm Home …
Los Angeles — chargeFUZE will scale its innovative and autonomous out-of-home mobile phone charging stations into Westfield shopping centers in the U.S. The initiative is part of an effort to ensure that Westfield guests have the best experience possible and can take advantage of all digital and tech-forward initiatives onsite. chargeFUZE’s portable charging network is being rolled out across Westfield’s US shopping centers, allowing guests to charge their devices while ‘on the go.’ chargeFUZE’s technology will enable Westfield visitors to remain untethered and to charge any device from the comfort …
Minneapolis — Target Corporation has hired Prat Vemana as executive vice president, chief digital and product officer. Vemana will join Target on Oct. 31 as a member of Target’s leadership team, reporting to Cara Sylvester, chief guest experience officer. In this role, he will oversee Target’s digital business, including site merchandising, user experience, digital operations and product, and Target+, the retailer’s growing online third-party marketplace. Additionally, Vemana will provide key support for Target’s industry-leading product teams across the company by bringing a holistic view to the retailer’s overall product strategy. …