Starbucks Opens 35,000-Square-Foot Reserve Roastery in Chicago

Chicago — Starbucks Coffee Co. has opened its Reserve Roastery in downtown Chicago. The 35,000-square-foot, five-story roastery opened to the public on November 15, 2019 and is the largest Starbucks location. The store is located on the Magnificent Mile in

New Ear Piercing Experience to Expand Physical Retail Presence in 2020

New York City — This month, Studs, a new ear piercing experience that enables consumers to express themselves through earscaping, launches nationwide online and in its first brick-and-mortar location in New York City’s Nolita neighborhood. The company plans to expand

Moe’s Southwest Grill to Open First All-Digital Kiosk Location

Atlanta — Moe’s Southwest Grill will be the first brand in the Mexican fast-casual space to open an all-digital/kiosk-only location. The first two restaurants are slated to open in Pittsburgh and Charlottesville, Va., in first quarter 2020. Each store will

Figs by Todd English Plans International Expansion with Fransmart

Boston — Figs by Todd English, the casual dining concept founded by award-winning celebrity chef and restaurateur Todd English, is now franchising with the help of Fransmart, an industry-leading franchise development company, to bring its original thin crust pizza and

Fulham Taps Industry Veteran to Head OEM Sales Team

Hawthorne, Calif. — Fulham Co., Inc., a leading manufacturer and supplier of lighting components and electronics for commercial and specialty applications, has appointed Edwin Reyes as director of OEM sales and business development. In his new role, Reyes will oversee

Krystal Adds New Leadership to Improve Operations

Atlanta — The Krystal Company has hired two senior executives with extensive QSR experience to lead its ongoing revitalization plan. Tim Ward fills the newly created position of president and chief operating officer, and Bruce Vermilyea joins the brand as chief financial

Motili Appoints New CEO

Denver — Motili, a leading real estate technology solutions company, has appointed Karl Pomeroy as its new chief executive officer. He brings more than 30 years in HVAC sales and management to the helm at Motili. Previously, Pomeroy held the

KFC Opens World’s First Drive-Thru Only Restaurant in Australia

Cincinnati — International retail design firm FRCH NELSON has partnered with KFC SOPAC to design an innovative, pilot project in Newcastle, Australia, opening to the public this week. With a growing number of consumers ordering through online channels, the goal

Williams Company Southeast Starts 7 More Target Store Remodels

Orlando, Fla. — Orlando, Fla.-based Williams Company Southeast has started seven more Target store remodels in Florida and Texas for a total of 15 Target stores in 2019. The newest work in Florida involves stores in Brandon, Deerfield Beach, Ft.

L.A.-based The Dolly Llama to Begin Franchising Nationwide

Los Angeles — The Dolly Llama, a popular waffle concept that currently dominates the Los Angeles dessert-scene with its own unique take on Hong Kong’s iconic Bubble Waffle, has signed with DCV Franchise Group as its franchising partner to expand

Sears to Close 96 More Stores by February 2020

Hoffman Estates, Ill. — Sears Holdings Corp. plans to close 96 underperforming stores by February 2020, according to the retailer’s parent company, Transform Holdco LLC. The closings will consist of 51 Sears stores and 45 Kmart stores, leaving 182 operational

Gap Inc. Chief Executive Officer to Step Down

San Francisco — Gap Inc.’s president and chief executive officer, Art Peck, will step down from his position and from the company’s board. Peck will leave Gap after a brief transition. Effective immediately, Robert J. Fisher, the company’s current non-executive

CVS to Close 22 Stores in 2020

Woonsocket, R.I. — CVS Health plans to close 22 underperforming drugstores during the first quarter of 2020. The pharmacy chain is shifting its model to provide more healthcare services. In its third quarter results of 2019, the Rhode Island-based drugstore

Service Management Group Hires SVP, Retail Customer Engagement

Kansas City, Mo. — Service Management Group (SMG), a global customer, patient and employee experience management provider to more than 500 brands, has hired customer experience practitioner and thought leader Brian Dennis as senior vice president, retail customer engagement. He

Ambius Grows Coast to Coast With 2 Acquisitions

Reading, Pa. — Ambius, the global leader in creating enhanced commercial spaces and North America’s largest interior landscape organization, has acquired Marshall Gardens of Lake Oswego, Ore., and Glenn’s Greenery of Ft. Lauderdale, Fla. These acquisitions expand the Ambius presence

Slater’s 50/50 Plans First Colorado Restaurant

Denver — Slater’s 50/50, a full-service restaurant concept known for first creating the 50/50 burger patty made with 50% ground bacon and 50% ground beef, will soon make its Colorado debut. The restaurant will open at in Denver’s RiNo Arts

Psycho Bunny Continues Retail Expansion with Atlanta Opening

Atlanta — Psycho Bunny, the men’s contemporary and golf clothing brand, has opened its second stateside retail location at Lenox Square in Atlanta. The brand’s successful pop-up-to-permanent retail strategy was applied to the Atlanta market with the opening of an

Eggs Up Grill Names VP of Franchise Development

Spartanburg, S.C. — Eggs Up Grill has appointed Todd Owen as its new vice president of franchise development. Owen brings a rich background in successful franchise development, leading sales and business development with brands that included Qdoba Mexican Eats, spearheading

Express Kitchens Plans 8 New Retail Stores Across Boston Area

Hartford, Conn.— Express Kitchens is in expansion mode, opening more locations and tweaking the store lineup to include retail showroom in and around Boston. By the end of 2019, Express Kitchens will open three new retail stores followed by five