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Product Spotlight

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Chargebee Appoints President of Go-to-Market & SVP, Global Sales

by Katie Lee

San Francisco — Chargebee, a leading subscription and revenue growth management platform, has named Brian Clark as president of go-to-market and Andrew Sherwood as senior vice president of global sales. Clark and Sherwood will accelerate Chargebee’s go-to-market focus on helping companies capture the opportunity in the evolving market with Chargebee’s uniquely flexible and robust revenue growth management platform. Clark brings 20+ years of experience in executive leadership roles at industry-defining companies. Most recently, he served as chief revenue officer (CRO) at Vista-backed Work Management Software company Wrike. Sherwood will lead …

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NewsProduct Spotlightretailerssoftware/technologyvendors

Target to Roll Out GenAI Technology to its Store Team Members Chainwide

by Katie Lee

Minneapolis — Target Corporation plans to roll out a new generative artificial intelligence (GenAI) tool to team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team members across the U.S. The tool, called Store Companion, is a GenAI-powered chatbot designed by Target that can answer on-the-job process questions, coach new team members, support store operations management and more. “We know technology will continue to play an outsized role in the future of …

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NewsProduct Spotlightretailerssecurity/loss preventionsoftware/technologyvendors

Walgreens Optimizes Store Operations with Zebra’s Workcloud Software

by Katie Lee

Lincolnshire, Ill. — Zebra Technologies Corporation, a leading digital solution provider enabling businesses to intelligently connect data, assets and people, has been chosen by the Walgreens Boots Alliance to optimize its operations with Zebra Workcloud Actionable Intelligence software, in order to save millions of dollars by enhancing operational compliance and the company’s ability to identify and combat shrink. Walgreens, a Chicago-based international pharmacy retailer, selected Zebra’s Modern Store framework to improve asset protection, better equip employees with technology, and optimize operational visibility in its network of 8,000 locations across 50 …

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NewsProduct Spotlightrestaurantssoftware/technologyvendors

Presto Pilots Drive-Thru Voice AI at Taco John’s

by Katie Lee

San Carlos, Calif. — Presto Automation Inc., one of the largest AI and automation technology providers to the restaurant industry, has been collaborating with Taco John’s® and Qu to implement a Presto Voice™ drive-thru pilot at select Taco John’s restaurants. Presto Voice enhances the drive-thru staff’s productivity by reducing the time they devote to taking orders, allowing them to focus on more critical tasks and reducing associated labor costs. It also provides customizable upsells to increase revenue and improve the guest experience with immediate, friendly service around the clock. Qu’s …

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energy managementfacilities managementkitchen equipmentNewsProduct Spotlightvendorswaste management/recycling

Powerhouse Dynamics Activates New AI-Powered Energy Solution

by Katie Lee

Boston — Powerhouse Dynamics, a leading Internet of Things (IoT) partner to enterprise-level restaurant, QSR, convenience store and retail brands, has installed its AI-powered DemandSmart Solution in client locations across the country. The solution automatically executes demand response at scale, empowering clients to generate new revenues by lowering their energy use when the grid is experiencing peak demand. “We are excited to bring this expanded capability to our customers. Not only will they save significant energy costs using our DemandSmart module, but they will also be able to take advantage …

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energy managementfacilities managementgreen building/LEEDgreen newskitchen equipmentNewsProduct Spotlightrestaurantsvendors

ITW Food Equipment Group Earns 2024 ENERGY STAR® Partner of the Year – Sustained Excellence Award

by Katie Lee

Glenview, Ill. — ITW Food Equipment Group has received the 2024 ENERGY STAR Partner of the Year – Sustained Excellence award from the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE). The Sustained Excellence award is the highest honor among ENERGY STAR awards. This year marks the 17th consecutive year ITW Food Equipment Group has been recognized as an ENERGY STAR Partner of the Year and 15th consecutive year receiving the Sustained Excellence award. “The development of energy-efficient products is an absolute priority for our brands …

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energy managementgreen newsHVAC/RlightingNewsProduct Spotlightretailersvendors

JSI Store Fixtures Launches New Line of Environmentally Friendly Refrigerated Displays

by Katie Lee

Cincinnati — JSI Store Fixtures, an LSI Industries Inc. company, has shipped its first order of refrigerated retail displays featuring environmentally friendly R290 refrigerant this month. JSI’s standalone refrigeration systems are a mainstay in the U.S. grocery market. The new R290 is a propane-based system that provides customers with an alternative product that is a non-toxic, zero ozone-depleting refrigerant with a Global Warming Potential (GWP) of 3, compared to common HFC Refrigerant having a GWP rating greater than 1,400. “Interest in this product is very high and we anticipate continued …

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franchise developmentNewsProduct Spotlightrestaurantssoftware/technologyvendors

Caribou Coffee Selects Toast to Support Growing Coffeehouse Footprint

by Katie Lee

Boston — Toast, the digital technology platform built for restaurants, has formed an agreement with Caribou Coffee to implement Toast Enterprise Solutions across 500 initial coffeehouse locations in the United States. In addition to Toast point-of-sale (POS) terminals, Caribou Coffee will use Toast Payments, Kitchen Display Systems (KDS) and Multi-Location Management. To help support the brand’s growing coffeehouse footprint, Caribou Coffee sought a modern technology partner with a robust, scalable POS solution that would be easy to use for all stakeholders including company and franchisee operators and team members. Focused …

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Waldo’s Dollar Mart Streamlines Retail Operations with Oracle Cloud

by Katie Lee

Austin, Texas, and Lerma, Mexico — Mexican retailer Waldo’s Dollar Mart is using Oracle Cloud finance and merchandising applications to manage its complex, multi-format business model while continuing to scale to offer customers more choices in products and buying channels. By moving to Oracle Cloud, Waldo’s consolidated and rationalized more than 62 legacy applications and streamlined its distinct business processes across its grocery and clothing operations. Waldo’s operates more than 800 grocery and clothing stores throughout Mexico. By continuing to modernize its operations with Oracle Cloud, Waldo’s can now improve …

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NewsProduct Spotlightrestaurantssoftware/technologyvendors

Vox AI to Debut New Conversational Voice AI for Drive-Thru Restaurants

by Katie Lee

Amsterdam — Vox AI plans to debut its advanced AI and machine learning technology designed for seamless restaurant drive-thru orders. An AI breakthrough that is efficient, conversational and speaks 35 languages, Vox AI is the perfect tool for drive-thru and QSR businesses to relieve overworked employees and boost revenues by up to 17% and increase ROI by 14 times. There are over 200,000 drive-thru restaurants in the U.S. — which represent about 70% of fast food sales. Increasing efficiency is one of the primary goals of drive-thru restaurants, but current …

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