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Presto and CKE Restaurants Partner for Drive-Thru Voice AI Automation

by Katie Lee

San Carlos, Calif. — Presto Automation Inc., one of the largest drive-thru automation technology providers in the hospitality industry, has expanded its partnership with CKE Restaurants Holdings, Inc., the parent company of Carl’s Jr. and Hardee’s. Presto will be rolling out its artificial intelligence (AI) powered solution, Presto Voice™, to automate voice ordering at participating drive-thru locations nationwide. The voice automation technology, which has already been implemented at select Carl’s Jr. and Hardee’s drive-thru locations within the United States, increases revenue, improves labor productivity and enhances the guest and staff …

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Fresh Brothers Names Former CKE COO as its New CEO

by Katie Lee

Los Angeles — Los Angeles-based Fresh Brothers has named former CKE Restaurants, Inc. executive Ron Coolbaugh as its new CEO. With extensive experience in global growth, Coolbaugh will oversee Fresh Brothers as it continues to expand with plans to move into new markets beyond Southern California. Coolbaugh started with CKE, the parent company of Carl’s Jr. and Hardee’s, as a high school student in the mid-1980s. For the next three decades he continued to rise through key roles in management and led much of the company’s international footprint, culminating in …

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CKE Restaurants Strengthens Operating Structure, Announces Management Promotions

by Katie Lee

Franklin, Tenn. — CKE Restaurants Holdings, Inc. (CKE), owner, operator and franchisor of Carl’s Jr. and Hardee’s, recently announced a new operating structure that combines restaurant operations and supply chain under John Dunion, a 25-year company veteran (pictured). The new structure drives focus on brand operations, accountability, ownership and execution across the U.S. business. “John is an excellent leader with a penchant for team building and moxie for driving successful business outcomes,” says CEO Ned Lyerly. “John knows our business inside and out, has an excellent rapport with our franchisees …

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Carl’s Jr. Celebrates 80th Anniversary

by Katie Lee

Nashville, Tenn. — Carl’s Jr.® is turning 80 years old this year. Since Carl Karcher opened his first hot dog cart in Los Angeles in 1941, Carl’s Jr. has since grown into an innovative brand with an international footprint. “As a team member who has been with CKE Restaurants for more than 30 of Carl’s Jr.’s extraordinary 80-year history, I have had the honor to hold a front row seat to many iconic milestones this brand has achieved thanks to Carl Karcher’s dream,” says Ned Lyerly, CEO of CKE Restaurants …

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CKE Restaurants Adds Chief Global Development Officer

by Katie Lee

Franklin, Tenn. — CKE Restaurants Holdings, Inc. (CKE), parent company of Carl’s Jr. and Hardee’s, has appointed Matthew Walls as the company’s first chief global development officer. In this new role, Walls will be responsible for creating a Global Development Center of Excellence to increase the footprint of both brands domestically and internationally. He joins the company from Domino’s. “Walls, as he is known in our industry, is experienced in delivering progressive business development strategies, innovative designs and solid partnerships with franchisees,” say CEO Ned Lyerly. “His global experience, strategic …

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CKE Restaurants Promotes International Division President

by Katie Lee

Franklin, Tenn. — CKE Restaurants Holdings, Inc. (CKE) parent company of Carl’s Jr.® and Hardee’s®, has promoted Mike Woida to president of its International division, and will report to CEO Ned Lyerly. In his new role, Woida will oversee all international operations for the nearly 1,000 international locations of both Carl’s Jr.® and Hardee’s® Restaurants spanning 43 countries. A 40-year industry veteran, Woida began his career with Burger Chef Systems in 1976 in Detroit, and continued growth within the company following its acquisition by Hardee’s Food Systems in 1982. Since …

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Newsvendors

Service Management Group Partners with CKE Restaurants

by Katie Lee

Kansas City, Mo. — CKE Restaurants Holdings, Inc. has selected Service Management Group (SMG) to measure the customer experience for 3,000 Hardee’s® and Carl’s Jr.® locations in North America. In 2018, the program will expand to include an additional 800 international locations across 41 countries. SMG is a global leader in customer experience (CX) measurement, helping more than 450 brands around the globe to listen, understand and act on feedback and behavioral data.

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CKE Restaurants Enhances Executive Team

by Katie Lee

Franklin, Tenn. — CKE Restaurants Holdings, Inc. (CKE), parent company of Carl’s Jr.® and Hardee’s®, has made two strategic appointments and a promotion to the executive leadership team in its effort to accelerate business and redefine the QSR category. Jeff Jenkins joins as chief marketing officer, Tom Brennan joins as chief operating officer, and Chip Seigel has been promoted to chief legal officer.

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