Latham, N.Y. — DWM has added service enhancements to better support maturing accounts. These updates include the creation of a new associate account manager position as well as the shift and promotion of key customer service individuals.
DWM Facilities Maintenance
Latham, N.Y. — DWM Facilities Maintenance has promoted Erica Carpinello to strategic support analyst. Carpinello will be responsible for supporting the construction and renovation division through strategic reporting to ensure efficient completion of construction and renovation projects.
Latham, N.Y. — Heather Barclay is joining DWM Facilities Maintenance as strategic account manager. She brings nearly 10 years of account management experience in the retail industry, previously managing product development and distribution for Wal-Mart, Burlington Coat Factory and DSW.
Latham, N.Y. — DWM Facilities Maintenance has promoted Katie Whitt to the newly created vice president of strategic accounts position. Whitt formerly held the position of national sales director from 2000-2015. Whitt will be responsible for strategic operations, business development and overall portfolio management for the company’s national accounts.
Latham, N.Y. — DWM Facilities Maintenance has unveiled its Construction & Renovations division. In order to better execute large-scale projects without affecting responsive maintenance services, DWM revamped its corporate alignment by forming a Construction & Renovations division.
Latham, N.Y. — Kyle MacDuff has been promoted to customer service team lead at DWM Facilities Maintenance. MacDuff, who joined DWM in 2013, has been able to establish new protocols and metrics to ensure overall cost-containment across four national client portfolios.
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