Atlanta — Erik Hess joins the Moe’s Southwest Grill® brand with more than 25 years of global experience in the food and beverage industry. Hess will be leading as president of the Moe’s brand, a fast-casual Mexican concept with more than 725 operating units, where he will oversee franchise and company operations, marketing, supply chain and product innovation. Previously, Hess spent 25 years at McDonald’s Corporation in a wide variety of senior leadership positions responsible for product development, innovating the customer experience, strategy and insights, restaurant development among many other …
McDonald’s
Louisville, Ky. — Papa John’s International, Inc. has appointed restaurant industry veteran Jim Norberg as its chief restaurant operations officer. He will oversee the operations of Papa John’s corporate and franchise restaurants in North America. Norberg, a QSR industry veteran, spent more than 30 years of his career at McDonald’s. His most recent role was executive vice president and chief operating officer, where he managed operations for 14,000 U.S. restaurants. During his time at McDonald’s, Norberg’s leadership was instrumental in unifying company and franchise operations around the brand’s messaging and …
Chicago and New York and Tel Aviv — McDonald’s Corporation has reached an agreement to acquire Dynamic Yield Ltd., a leader in personalization and decision logic technology. With this acquisition of Dynamic Yield, based in New York and Tel Aviv, McDonald’s builds on its significant technology investments for growth. McDonald’s will utilize this decision technology to provide an even more personalized customer experience by varying outdoor digital drive-thru menu displays to show food based on time of day, weather, current restaurant traffic and trending menu items. The decision technology can also …
Chicago — McDonald’s and its franchisees plan to invest approximately $186 million to modernize 240 restaurants located across Florida. The initiative is part of the fast food giant’s aim to invest $6 billion to modernize most of its U.S. restaurants by 2020.
Oak Brook, Ill. — On March 20, 2018, McDonald’s announced it will partner with franchisees and suppliers to reduce greenhouse gas emissions related to McDonald’s restaurants and offices by 36% by 2030 from a 2015 base year in a new strategy to address global climate change.
Canton, Mass. — Dunkin’ Brands Group, Inc., the parent company of Dunkin’ Donuts and Baskin-Robbins, has named David Hoffmann as president of Dunkin’ Donuts U.S. and Canada, effective October 3, 2016. He will report to Nigel Travis, chairman and CEO of Dunkin’ Brands, and will serve on the leadership team.
Phoenix — PetSmart, Inc. has named Rob Anderson to the position of senior vice president and chief financial officer, effective October 5, 2015. He brings more than 25 years of financial experience, most recently serving as CFO for Save-A-Lot, a $4.8 billion discount grocery chain.
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