restaurants

Lightspeed Reimagines How U.S. Customers Run Front-Of-House Operations

by Katie Lee June 1, 2023

Montréal — Lightspeed Commerce Inc., a one-stop commerce platform for merchants and restaurateurs around the world, has released the latest version of its powerful restaurant solution: the Next Generation of Lightspeed Restaurant. This update, now available in the United States, revolutionizes restaurant operations by offering faster ordering and payments options on smartphones and by leveraging the power of data. New functionalities include: ‘Pay at Table’: Uniquely designed by Lightspeed, this simplifies group dining with smart and easy check splitting ‘Tap to Pay’ on iOS: Increases table turns by transforming every …

June 1, 2023

franchise development News people restaurants

MOOYAH Burgers, Fries & Shakes Expands in New Markets; Hires Operational Services VP

by Katie Lee June 1, 2023

Plano, Texas — MOOYAH Burgers, Fries & Shakes, a 90-plus-unit better burger franchise, has spent the first quarter opening three new locations and planning for an additional 13 openings for the rest of the year. MOOYAH is expanding in St. Louis, Mo.; Lubbock, Texas; Phoenix; Southern California; Dallas-Fort Worth; Boca Raton, Fla.; and Boston. “There are some pretty obvious places that we’re trying to fill in,” says Doug Willmarth, president and COO. “We have core markets in the Sun Belt from California to Florida, and we are filling in those …

June 1, 2023

News restaurants software/technology

Panera Launches Drive-Thru Pick-Up Nationwide

by Katie Lee June 1, 2023

St. Louis — On May 31, Panera launched Drive-Thru Pick-Up nationwide, combining the ease of the digital ordering experience with the comfort and convenience of the drive-thru window. Guests can now choose the Drive-Thru Pick-Up option when ordering ahead on the Panera app or website. Panera bakery-cafes featuring Drive-Thru Pick-Up will still offer the traditional Drive-Thru experience with the ability to order at the Drive-Thru screen. With Drive-Thru Pick-Up, guests who order ahead can simply announce their name at the speaker and pull ahead to the window — which allows …

June 1, 2023

Industry Voices restaurants vendors

The Big Squeeze

by Katie Lee May 31, 2023

— By George Lessmeister — 3 areas of margin pressure on restaurants. Operating a restaurant can feel like a roller coaster ride. Revenue and volume plummeted during the pandemic and then climbed back to pre-COVID levels in 2022. Rising costs, however, are now squeezing profit margins. These ups and downs can make it difficult to plan. What’s the outlook for 2023? Supply Chain Challenges While supply chain bottlenecks are easing somewhat, they are expected to continue as a problem for the restaurant industry well into 2023. Some operators are …

May 31, 2023

franchise development News restaurants

CRISP & GREEN Opens First Location in Manhattan; Continues Quest for 1,000 Units

by Katie Lee May 31, 2023

New York City — CRISP & GREEN is set to open in New York City on June 1. Debuting in the popular NoMad neighborhood, this location also marks the company’s entry into its 10th state, with 10 additional states scheduled to open before the end of the year. Since its inception in 2016, the Minnesota-based company has consistently doubled its location count year-over-year, and the entry into this particular market symbolizes a very important turning point for the growth of the brand. Founded by wellness industry veteran and franchising expert …

May 31, 2023

franchise development News restaurants

Jersey Mike’s Opens in 50th State, Alaska

by Katie Lee May 30, 2023

Wasilla, Alaska — Jersey Mike’s Subs has achieved a major milestone with the opening of its first restaurant in Alaska. The sub chain now offers its fresh sliced/fresh grilled sub sandwiches in all 50 states. “We now have more than 2,500 Jersey Mike’s locations in all 50 states,” says Hoyt Jones, president, Jersey Mike’s Franchise Systems, Inc. “From the beginning, we’ve believed in smart growth and our success is driven by franchise owners who are passionate about our brand and giving philosophy.” The new Jersey Mike’s is located at 1451 …

May 30, 2023

franchise development News people restaurants

Panera Brands Establishes Next Generation of Leadership

by Katie Lee May 25, 2023

St. Louis — Panera Brands Inc., which includes the fast-casual and hospitality brand Panera Bread as well as Einstein Bros. Bagels and Caribou Coffee, has established its next generation of CEO leadership and board governance in preparation for its eventual IPO. Current CEO Niren Chaudhary will become chairman of Panera Brands, handing the CEO reins to José Alberto Dueñas, currently president and CEO of Einstein Bros. Bagels, effective July 1, 2023. Former Starbucks CFO and independent director Patrick Grismer will become chairman of the audit committee. Over the last 4 …

May 25, 2023

franchise development News people restaurants

Bonchon U.S. Appoints New CEO

by Katie Lee May 24, 2023

Dallas — Bonchon, a global leader in fast-casual Asian fusion dining known for its Korean double-fried chicken, has appointed former global CFO Bryan Shin to lead Bonchon U.S. as CEO. Shin joined Bonchon as head of global finance in 2019 with more than 10 years in the global food and beverage space. He previously served in various top global leadership and senior positions with brands including Goose Island Beer Company, Yum! Brands and CJ Foodville (a subsidiary of Korean conglomerate CJ Group), where he implemented strategies for a global launch …

May 24, 2023

Industry Voices restaurants retailers software/technology

Essential Convenience

by Katie Lee May 23, 2023

— By Bart Waldeck — Retailers will need to embrace creative innovations in order to thrive in 2023 and beyond. The retail landscape doesn’t look like it used to anymore — from buy online, pickup in store (BOPIS) and curbside delivery, to touchless shopping and scan-and-go checkouts, retail shopping trends have dramatically changed, both out of necessity due to the pandemic and evolving consumer preferences. Since COVID-19, retailers have had to shift store layouts, rethink operations and leverage new technologies to offer customers an innovative — and seamless …

May 23, 2023

News restaurants retailers

Macy’s to Open The Social Kitchen & Libations in Macy’s Ridgedale in June

by Katie Lee May 23, 2023

Minneapolis — Macy’s is expanding its restaurant portfolio with the opening of The Social Kitchen & Libations at Macy’s Ridgedale in Minnetonka, Minn. Its modern vibe and open kitchen concept connect traditions to trends, with a menu that pays tribute to Macy’s rich history in foodservice, spanning over 115 years. Macy’s has at least 15 store locations with various local and national restaurants included. “We are thrilled to announce the opening of The Social Kitchen & Libations, bringing a mix of traditional and modern flare to the Minneapolis and Saint …

May 23, 2023

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