software/technology

Dallas — When SSCP acquired Corner Bakery Cafe in June 2023, its goal was to stabilize the brand and lay a strong foundation that would drive growth of the 100+ unit chain in 2024 and beyond. Less than 6 months later, Corner Bakery Cafe’s comprehensive brand revitalization efforts are well underway — already resulting in positive sales growth, steady employee retention and improved guest experience. In addition, Corner Bakery Cafe is embarking on a comprehensive plan to remodel most of its corporate cafes in the coming months. Simultaneously, the brand …

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Irvine, Calif. — Restaurant365, a leading all-in-one restaurant enterprise management platform, has named Jessica Lanier as its new chief financial officer, effective immediately. Lanier most recently served as vice president of finance at Qualtrics. “Jessica is a world-class finance leader, and we’re grateful to add her to our talented team. She will fit right in as she brings a passion for high-growth SaaS and experience with the milestones we plan to reach on the road ahead,” says Tony Smith, CEO and co-founder of Restaurant365. Prior to Qualtrics, Lanier served as …

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Reston, Va. — GridPoint, a leading cleantech company that decarbonizes commercial buildings and accelerates the transition to a sustainable energy future, has expanded its partnership with Panda Express, the largest Asian dining concept in the United States. With nearly 2,500 locations, Panda Express will deploy GridPoint Intelligence™ to all U.S. locations during the next 18 months to optimize energy consumption, reduce energy costs and ensure that all restaurants remain at maximum temperature comfort for its guests and associates throughout varied climate conditions year-round. “We have sought solutions that can deliver …

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New Hartford, N.Y. — ParTech, Inc. (PAR), a global restaurant technology company and provider of unified commerce solutions for enterprise restaurants, has been chosen by Bob Evans, the iconic family-style restaurant chain with 437 locations in the U.S., for its industry-leading loyalty and offer solution PAR Punchh®. PAR Punchh will provide customers with personalized offers and rewards through the Bob Evans app, including family deals, value offers and convenient online takeout options. “At Bob Evans, we extend our hospitality well beyond the delicious dishes we serve. We want every guest …

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— By Anneliese Scherer — Forensic accounting for restaurants. Among business owners facing the highest fraud risk are restaurant owners, who are often susceptible to asset misappropriation schemes. This is where a forensic accounting expert can play an invaluable role. It involves the application of accounting and investigative skills to analyze financial data, transactions and records related to a restaurant’s operations. The goal is to uncover financial irregularities and potential fraud. Employees perpetrate the most common fraud schemes at restaurants, including various cash and inventory misappropriation schemes. Cash Misappropriation An …

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Amsterdam — Vox AI plans to debut its advanced AI and machine learning technology designed for seamless restaurant drive-thru orders. An AI breakthrough that is efficient, conversational and speaks 35 languages, Vox AI is the perfect tool for drive-thru and QSR businesses to relieve overworked employees and boost revenues by up to 17% and increase ROI by 14 times. There are over 200,000 drive-thru restaurants in the U.S. — which represent about 70% of fast food sales. Increasing efficiency is one of the primary goals of drive-thru restaurants, but current …

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— By Drew Holst — How AI and IoT can team up to help compensate for the costs of extreme weather. Multi-site retailers and restaurants require a significant amount of energy to operate, even when energy prices rise. Keeping every location at the right temperature is imperative for providing the best possible customer experience. That requires adequate heating or air conditioning, no matter what. Moreover, for restaurants, the use of energy-intensive equipment, such as refrigerators or freezers, is imperative to ensure food safety. But that has consequences: The U.S. Energy …

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— By Russ Spencer — Why restaurant technology doesn’t have to come at the cost of guest experience. The restaurant industry has slowly been shifting its business model over the past decade but was drastically accelerated in 2020, with the culprit being none other than the COVID-19 pandemic. Restaurants were forced to change how they operate and interact with customers due to social distancing requirements surrounding the virus, with some forced to close their doors for good. Now, 3 years on, restaurants are open with little to no restrictions, but …

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Newton, Mass. — Paytronix, a leading digital guest engagement platform for restaurants and convenience stores, has appointed Eric Steele as chief financial officer. He replaces acting CFO Lee Barnes, who will continue to serve as Paytronix’s chief data officer and take on additional responsibility as chief of staff. Steele joins Paytronix from Snap One, where he played a key role in scaling the business to a public company with more than $1 billion in revenue. At Snap One, he most recently served as senior vice president of finance & corporate …

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Baton Rouge, La. — Walk-On’s Sports Bistreaux has appointed two industry veterans with Jamie Davis being named vice president of supply chain & procurement and Tyler Schack stepping in as the vice president of technology. “We are thrilled to welcome Jamie Davis and Tyler Schack to the Walk-On’s family. Their extensive experience and proven track records in their respective fields align seamlessly with our commitment to delivering top-notch experiences for our guests and assembling a high-caliber team to drive Walk-On’s to new heights,” says Chris Dawson, CEO of Walk-On’s. Davis …

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