software/technology

Position Imaging Expands Executive Team, Names SVP of Operations

by Katie Lee August 30, 2022

Stratham, N.H. — Position Imaging, Inc, a pioneer in package logistics and asset tracking technology, has added Lucas Carvalho as senior vice president of operations. Carvalho will lead all Global Operations, Service, Fulfillment and Human Resources across all of Position Imaging’s business units. The company is now adapting its tracking technology to retail logistics. Before joining Position Imaging, Carvalho, in his role as executive vice president of corporate resources, spent 17 years leading the team at BAMSI, an organization with over 2,000 employees operating out of 120 locations throughout Massachusetts. …

August 30, 2022

construction and design News restaurants software/technology vendors

Panera Tests New AI Ordering Technology for Drive-Thru Lanes

by Katie Lee August 30, 2022

St. Louis — On Aug. 29, 2022, Panera Bread began testing AI technology in drive-thru lanes with an aim to improve and enhance the guest experience. With support from OpenCity, select Panera bakery-cafes in the greater Rochester, N.Y., area have implemented OpenCity’s proprietary voice AI ordering technology, called “Tori,” for drive-thru orders, with the goal of maximizing efficiency and increasing speed of orders. Guests at Panera Bread cafes in Greece, N.Y., and Webster, N.Y., are the first Panera locations to experience this drive-thru innovation. Tori is installed at these select …

August 30, 2022

HVAC/R Industry Voices software/technology

Operator Era

by Katie Lee August 25, 2022

— By Bryan Falk — How to meet customer expectations, maximize efficiency and deliver the ideal brand experience. As a result of the COVID-19 pandemic, customers are changing the way they shop, dine and spend money. This customer shift, paired with industry challenges such as labor shortages and supply chain disruptions, created the perfect storm leading to unprecedented times for retail and restaurant managers. The response from operators to the rapid industry changes will likely set the path for future successes or challenges. Store owners and managers …

August 25, 2022

News people restaurants software/technology

Mongolian Concepts Adds New VP of Technology to Executive Team

by Katie Lee August 24, 2022

Irving, Texas — Mongolian Concepts, the management group behind three fresh bowl brands — Genghis Grill, Flat Top Grill and BD’s Mongolian Grill — has hired Jason Levinson as vice president of technology. He will leverage the latest in technology to enhance the brand’s digital strategy and drive growth across all three brands. “Jason brings a multi-faceted approach to technology and digital innovation and his experience and expertise will help expand our brand’s potential,” says Gregg Majewski, CEO of Mongolian Concepts. “His knowledge in the restaurant industry gives him the …

August 24, 2022

News retailers software/technology

Kohl’s Expands Self-Pickup to All Stores Nationwide

by Katie Lee August 16, 2022

Menomonee Falls, Wis. — New for the 2022 holiday shopping season, Kohl’s Self-Pickup service is now available on eligible Kohls.com orders at all of Kohl’s more than 1,100 stores nationwide, furthering the strength of the company’s omnichannel foundation. The new Self-Pickup service creates a hassle-free In-Store Pickup alternative for a faster pickup, and no lines in sight. With 80% of Americans living within 15 miles of a Kohl’s store, millions of shoppers can now take advantage of this convenience on eligible In-Store Pickup orders. Ready within 2 hours, shoppers who …

August 16, 2022

News retailers signage software/technology vendors

ECS Global Inc. Provides Retail Communication Solution for The Container Store

by Katie Lee August 10, 2022

Chicago — ECS Global is a retail solutions company that helps businesses, including retail stores, strengthen their communication with their customers with the ECS5 retail solution system. ECS5 integrates all communications to the customer, including digital and print signage, multimedia displays, shelf tags, promotions and more, all in one central system. From this system, retail stores can easily manage and provide impactful retail communication across locations. One of the latest retail stores to harness the power of ECS5 is The Container Store. The Container Store is a retailer that provides …

August 10, 2022

facilities management News retailers software/technology vendors

Clarvue Launches Advanced Dark Site Management Tool

by Katie Lee August 3, 2022

Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become necessary. The newly launched tool allows for asset tracking, risk management and mitigation, compliance, lease management, vendor management and remote monitoring. The management tool reduces the operation and financial burden of dark sites from time of announcement, until they are no longer part of the real estate portfolio. Specifically related …

August 3, 2022

News people software/technology vendors

Interface Systems Appoints Chief Operations Officer

by Katie Lee July 29, 2022

St. Louis, Mo. — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions, has appointed Bud Homeyer as chief operations officer (COO). Homeyer previously served as Interface’s executive vice president of enterprise solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Homeyer held several senior leadership positions at prominent brands like Michaels, Brinker and Bank of America. In his new role, Homeyer will lead all operations functions, including customer support, service delivery, supply …

July 29, 2022

News restaurants software/technology vendors

Toast Acquires Sling to Expand its Team Management Suite for Restaurants

by Katie Lee July 12, 2022

Boston — Toast, the all-in-one digital technology platform built for restaurants, has acquired Sling, a leading employee scheduling, communication and management solution. Through features including scheduling templates, in-app messaging and multi-location team management, Sling helps restaurants staff more efficiently and better manage labor costs. The addition of Sling adds to Toast’s growing suite of Toast Payroll & Team Management products, including Toast Payroll, Toast Tips Manager and Toast Pay Card & PayOut. Through its Team Management Suite, Toast can empower restaurants to simplify scheduling and communication across their team, control …

July 12, 2022

kitchen equipment News restaurants software/technology vendors

Wendy’s Franchisee Deploys Squadle’s Remote Temperature Monitoring System

by Katie Lee July 7, 2022

Spokane, Wash. — Wenspok Companies is a Wendy’s franchisee based in Spokane, Wash., encompassing 67 restaurants in the United States. All 67 locations are leveraging Squadle’s digital operations and food safety software, and five locations recently piloted Squadle’s Remote Temperature Monitoring (RTM) system. With so many locations, equipment breakdowns are a constant headache. Wenspok chose Squadle RTM to improve equipment health awareness, ensure 100% compliance on food safety and prevent waste. After seeing beneficial results across five locations, Wenspok quickly rolled out RTM in its remaining 62 locations to achieve …

July 7, 2022

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