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Killer Burger Partners with Toast to Enhance Operations

by Katie Lee

Portland, Ore. — Killer Burger, a fast-growing better burger concept, has implemented technology to increase its operational efficiency and customer satisfaction. The company has launched a test with Toast on self-serving kiosks that allows guests to browse the menu, customize their orders and pay at their own pace — reducing wait times and improving the overall guest experience. Killer Burgers has also launched Toast’s Kitchen Display System to streamline back-of-house operations. Since implementing Toast’s Kitchen Display Systems (KDS), and launching its single-ticket flow operating system, Killer Burger has cut its …

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Costco Partners with Electric Era to Rapidly Roll Out EV Charging

by Katie Lee

Seattle — Accelerating the pace of electric vehicle charging, Electric Era, an end-to-end EV charging solution partner, has entered into an EV fast-charging station deployment with fellow Washington state native Costco Wholesale Corporation. The partnership sets an industry-leading pace with just 7 weeks between contract signature to station launch. As EV charging rapidly becomes an essential business objective for retailers, Costco faced a critical challenge: while industry-standard EV infrastructure projects typically take years, the retailer needed a rapid deployment solution for its new Ridgefield, Wash., store that could meet local …

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Industry Voicessecurity/loss preventionsoftware/technologyvendors

Dark Deliveries

by Katie Lee

— By John Wright — Savvy retailers are finding innovative ways to boost efficiency. Modern building management systems can control everything from locked doors and temperature settings, to lighting and even audio and ambiance in today’s retail environments. But can they do more? Some retail leaders think so and are employing new strategies to gain a competitive advantage. “Dark deliveries” have emerged as one such strategy for optimizing efficiency and streamlining operations. This refers to an approach that allows retail stores to receive shipments during off-hours when operations are minimal …

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Better Earth Acquires Sustainability SaaS Company, Betterbin

by Katie Lee

Atlanta — Better Earth, a leader in sustainable foodservice packaging solutions, has acquired Betterbin, a Software as a Service (SaaS) platform that optimizes recycling and composting education for consumers, retailers and businesses. This acquisition bolsters Better Earth’s mission to create a regenerative circular economy by providing seamless, tech-driven solutions that divert food packaging waste from landfills, improve compliance with solid waste regulations and meet local sustainability goals. With only around 5% of plastics currently being recycled in the United States, the need for smarter waste solutions is more urgent than …

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Hibbett Chooses Cequence Security to Revolutionize API Security and Bot Management

by Katie Lee

Santa Clara, Calif. — Cequence, a pioneer in API security and bot management, has been selected by Hibbett, a leading athletic-inspired fashion retailer, to enhance Hibbett’s automated threat detection capabilities and enable comprehensive inventory management, compliance and API protection across all online and in-store brands. Like many retailers, Hibbett operates in a hybrid IT environment, juggling both on-premises and cloud-based systems for its retail and online operations. After critical SaaS migration to Oracle Cloud and Azure Active Directory, the company prioritized robust API security to ensure secure and efficient API …

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Newspeoplesignagesoftware/technologyvendors

USSI Global Names Director of Sales and Business Development, Digital Signage and Technology Group

by Katie Lee

Melbourne, Fla. — USSI Global has added an experienced AV and digital signage professional to its leadership team as the company prepares for business growth in a thriving industry sector. Christina Murgo joins USSI Global’s Digital Signage and Technology Group as director of sales and business development, effective immediately. She reports to Amanda Flynn, chief revenue officer. USSI Global’s holistic approach to project management covers an entire spectrum of services that brings the world’s largest digital signage projects to life. The company’s thoughtful structure positions it as among the few …

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Newspeoplerestaurantssoftware/technology

Papa Johns Names New Chief Digital and Technology Officer

by Katie Lee

Atlanta — Papa John’s International, Inc. has appointed Kevin Vasconi to chief digital and technology officer. He brings proven enterprise technology leadership to the company, having most recently served as chief information officer for The Wendy’s Company. While at Wendy’s, Vasconi led the team to triple its e-commerce business in 3 years through a consumer-centric approach, leveraging technology to build loyalty with Wendy’s customers. In his new role, Vasconi will be responsible for guiding the development and execution of Papa Johns long term strategy across the entire digital and technology …

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Chili’s Grill & Bar Partners with Ziosk

by Katie Lee

Dallas — Ziosk, the pioneer of pay-at-the-table and a leading restaurant ordering and payment platform, has teamed up with Chili’s Grill & Bar. Through this partnership, Chili’s has rolled out Ziosk tablets to more than 1,100 locations to simplify the payment process, right at the table. Ziosk’s innovative pay-at-the-table solution eliminates the wait time associated with paying the bill, providing a frictionless, secure process that drives loyalty and charity program participation and optimizes service. With a 90% adoption rate, pay-at-the-table is a reliable way to empower guests and offer more …

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Industry Voicesretailerssecurity/loss preventionsoftware/technologyvendors

Enhancing Shopper Safety

by Katie Lee

— By Robert Harling — Innovative loss prevention technologies and strategies. The safety and security of shoppers and employees are at the top of the list of priorities for retail executives. Open and inviting stores where customers can shop without concern and employees are assured of their safety is not a new goal for retailers. As incidents of retail theft and in-store violence rise, retailers must adapt with effective strategies and advanced technologies to ensure a safe shopping environment. The National Retail Federation reported a 19.3% increase in retail shrink, …

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Transforming Operations

by Katie Lee

— By Gregg Majewski — Propel your restaurant forward with digital transformation. Technology in the restaurant space is rapidly evolving as we enter a digital era. Every day, restaurants are taking new steps toward improving the guest experience. Virtual kitchens, mobile ordering and contactless payments have become commonalities, and while it may seem like a tall order, leaning into digital transformation is imperative for the evolution of a modern-day restaurant. Digital transformation does not always involve leveraging technological advancements. For example, it can also mean compiling dining analytics and using …

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