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Marco’s Pizza to Build on 2024 Growth Momentum

by Katie Lee

Toledo, Ohio — Marco’s Pizza, one of the nation’s fastest-growing pizza brands, enters 2025 on the heels of a landmark year. With 85 franchises awarded and 70 new store openings in 2024, Marco’s surpassed its 1,200th store milestone. Marco’s enters 2025 with a renewed focus on multi-unit franchise development, with 65% of 2024 agreements coming from existing franchisees. Key growth areas include expansion into non-traditional locations and international markets, including Mexico. “Marco’s leads the charge in growth, innovation and customer satisfaction,” says Tony Libardi, co-CEO and president of Marco’s Pizza. …

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Radio Revolution

by Katie Lee

— By Caleigh Peterson — How Spice Village improved communication and store operations with two-way radios. With the retail industry facing more challenges than ever before, effective communication is crucial. A study published by the International Journal of Business Communication found that clear communication is correlated with higher sales performance. This is especially evident for the retail industry. To ensure a business runs smoothly, it’s essential for retail owners and managers to find solutions to address these issues. In the bustling heart of Waco, Texas, Spice Village, a sprawling retail …

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Apex Imaging Services Builds on World Class Team, Hires Bureau Veritas Executive

by Katie Lee

Pomona, Calif. — Apex Imaging Services welcomes former Target and Bureau Veritas executive Blake Brosa to its leadership team. He joins Apex with nearly 20 years of AEC management and business development leadership experience. Previously, Brosa spent 6 years with Target Corporation in various property development roles and the last decade with Bureau Veritas, where he oversaw sales, marketing, strategy and client experience. “Retailers are seeking single-source solutions and partners that can truly deliver at scale,” says Brosa. “I was immediately impressed by Apex’s differentiated self-perform capabilities, investment in its …

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Sensei Debuts World’s Largest Autonomous Supermarket

by Katie Lee

New York City — Sensei, a global leader in autonomous retail technology, recently debuted its groundbreaking autonomous supermarket at NRF 2025: Retail’s Big Show, which took place in New York City from Jan. 12-14. Sensei introduces real-time basket technology and an autonomous experience with assisted sales — transforming customer convenience and operational efficiency. “Sensei’s technology goes beyond eliminating checkout lines — it enhances the entire shopping journey while providing retailers with invaluable real-time data to optimize their operations,” says Vasco Portugal, CEO and co-founder of Sensei. “We’re excited to bring …

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Rack Room Shoes Improves Store Operations with Zebra Technologies Workcloud Software

by Katie Lee

Lincolnshire, Ill. — Zebra Technologies Corporation, a global leader in digitizing and automating frontline workflows, has helped Rack Room Shoes to operate with greater efficiency, leveraging Zebra’s Workcloud Task Management software and mobile computing solutions. For a century, Rack Room Shoes, with more than 500 stores across 36 states, has been committed to offering high-quality, brand-name footwear at competitive prices while ensuring exceptional customer service. To maintain its commitment, the retailer needed to streamline its operations and overcome communication bottlenecks so its store associates could be more productive and accelerate …

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Riding the Tailwinds into 2025

by Katie Lee

— By Jay Fiske — Connected equipment lays the foundation. Happy New Year! Brick-and-mortar retailers are starting 2025 with the wind at their backs. According to worldwide commercial real estate services and investment company CBRE, average monthly foot traffic in top retail districts could surpass pre-pandemic levels by late this year. But whether getting more customers in the door will elevate stores’ top and bottom lines remains an open question. To capitalize on this foot traffic, facility managers must help their stores provide a great experience while controlling costs. Balancing …

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ChowNow Names New Chief Executive Officer

by Katie Lee

Los Angeles — ChowNow, a leader in online ordering and delivery for local restaurants, has appointed Kanika Soni as its new chief executive officer. Soni brings over 20 years of experience in the consumer tech sector with a proven track record of driving growth and innovation. As the new CEO, Soni will be responsible for developing and executing strategic initiatives to accelerate growth for ChowNow in this rapidly-changing market for online restaurant delivery platforms while ensuring exceptional customer satisfaction for restaurants and diners alike. Most recently, Soni served as chief …

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Growing Grocery

by Katie Lee

— By Tony Atti, Ph.D. — How omnichannel can unlock and accelerate growth in the grocery sector — and can save retailers billions of dollars.  In recent years, the promise of omnichannel for grocers loomed on the horizon — a concept that felt like a future problem, not necessarily a problem that demanded immediate attention. The pandemic changed all of that and forced the need for a functioning omnichannel front and center, placing that need squarely on the shoulders of logistics managers. Major grocers answered. In fact, online grocery orders …

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Smoothie King Appoints New Chief Information Officer

by Katie Lee

Dallas — Smoothie King, the world’s largest smoothie brand and the first health and fitness fast-casual brand of its kind, has appointed Jyoti Lynch as its new chief information officer (CIO). Lynch started in late October, and in this role, she leads the brand’s technology strategy, ensuring that innovation continues to enhance Smoothie King’s digital transformation and guest experience. Lynch brings more than 25 years of experience as a proven technology expert with a successful track record in building and transforming well-known restaurant, retail and technology brands; growing company revenue, …

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Crane Payment Innovations Opens First Depot Service Center

by Katie Lee

Mt. Prospect, Ill. — Crane Payment Innovations (CPI), a Crane NXT, Co. company and a global leader in payment technology, has opened its first depot service center where customers can send their CPI components and Cummins Allison products to be serviced. “This is a significant milestone to be able to offer our customers the flexibility and versatility they want in a service provider,” says Chase Andrews, CPI’s vice president and general manager of service. “I can’t emphasize enough how proud I am of this team and all their hard work …

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