Chicago — ECS Global is a retail solutions company that helps businesses, including retail stores, strengthen their communication with their customers with the ECS5 retail solution system. ECS5 integrates all communications to the customer, including digital and print signage, multimedia displays, shelf tags, promotions and more, all in one central system. From this system, retail stores can easily manage and provide impactful retail communication across locations. One of the latest retail stores to harness the power of ECS5 is The Container Store. The Container Store is a retailer that provides …
software/technology
Irvine, Calif. — Clarvue Inc., a leading custom software solutions company, has launched a new dark site management tool that helps all types of retailers manage their closed locations effectively and efficiently as market dynamics shift and portfolio changes become necessary. The newly launched tool allows for asset tracking, risk management and mitigation, compliance, lease management, vendor management and remote monitoring. The management tool reduces the operation and financial burden of dark sites from time of announcement, until they are no longer part of the real estate portfolio. Specifically related …
St. Louis, Mo. — Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS and business intelligence solutions, has appointed Bud Homeyer as chief operations officer (COO). Homeyer previously served as Interface’s executive vice president of enterprise solutions, where he was instrumental in enabling digital transformation for large retail and restaurant customers. Prior to Interface, Homeyer held several senior leadership positions at prominent brands like Michaels, Brinker and Bank of America. In his new role, Homeyer will lead all operations functions, including customer support, service delivery, supply …
Boston — Toast, the all-in-one digital technology platform built for restaurants, has acquired Sling, a leading employee scheduling, communication and management solution. Through features including scheduling templates, in-app messaging and multi-location team management, Sling helps restaurants staff more efficiently and better manage labor costs. The addition of Sling adds to Toast’s growing suite of Toast Payroll & Team Management products, including Toast Payroll, Toast Tips Manager and Toast Pay Card & PayOut. Through its Team Management Suite, Toast can empower restaurants to simplify scheduling and communication across their team, control …
Spokane, Wash. — Wenspok Companies is a Wendy’s franchisee based in Spokane, Wash., encompassing 67 restaurants in the United States. All 67 locations are leveraging Squadle’s digital operations and food safety software, and five locations recently piloted Squadle’s Remote Temperature Monitoring (RTM) system. With so many locations, equipment breakdowns are a constant headache. Wenspok chose Squadle RTM to improve equipment health awareness, ensure 100% compliance on food safety and prevent waste. After seeing beneficial results across five locations, Wenspok quickly rolled out RTM in its remaining 62 locations to achieve …
— By Matt Smitheman — Protecting lone workers in a retail or restaurant setting. As retailers and restaurants continue to revamp their business models to keep pace with customer expectations, many are increasingly relying on lone workers for opening, closing, third shifts, curbside deliveries and other customer interactions outside of the traditional store premises. While lone employees play a critical role in keeping these businesses up and running, they are more at risk of encountering threats at work with an estimated 48% of HR professionals reporting that their organization …
Sunnyvale, Calif. — Matterport, Inc., the leading spatial data company driving the digital transformation of the built world, has partnered with GUESS?, Inc., the global fashion brand and retailer, to adopt Matterport digital twins to ensure brand consistency across its stores and create immersive, virtual experiences for its employees, external buyers and wholesale partners. Since 2017, GUESS has used Matterport digital twins, or photorealistic digital replicas of stores, to realize a 200% increase in productivity, a 30% decrease in travel costs, and a 95% reduction in departmental paper and printer …
— By Doug Groves — Is your retail business insured for a cyber attack? A critical piece of information for retail businesses and franchisees to consider is the exclusion of cyber liability from standard insurance policies. In fact, most don’t even sell or offer cyber coverage. As reports of cyber incidents increase by the day, now is the time for every business owner to review their insurance coverage with their provider. The upside of this 21st century risk is the growing availability of tailored coverages and policies offering protection …
Richardson, Texas — ENTOUCH, a leader in multisite energy management solutions, has hired Jordan Statt and Simone Samms as vice president of channel development and director of product management, respectively. In his role, Statt will build upon the growth of ENTOUCH’s channel partners and expand on the company’s vision to develop a robust channel and partner ecosystem. Samms will shape the product management team, focusing on delivering solutions directly impacting customer goals and strategic growth. Statt brings a decade of business and channel development leadership expertise to the role. Before …
Boston — Toast, the all-in-one digital platform built for restaurants, has unveiled its Q1 Restaurant Trends Report, providing visibility into the overall state of the restaurant industry through aggregated sales data from restaurants on the Toast platform, which serves approximately 62,000 locations in the U.S. In Q1, the operating environment continued to change rapidly for restaurant operators — pandemic restrictions lifted throughout the U.S., leading to a surge in guests dining in, all while the industry continued to face a sustained labor shortage alongside rising input prices due to supply …