— By Matt Dailey — Creating efficiency in property management through technology. It’s no secret that technology is changing the way we live, work and shop now more than it ever has. Tech has disrupted nearly every industry, and although a little slower to the game, it has finally made its way to commercial real estate. On one end, we know that tech is enabling retailers to customize shopping experiences with an added-level of convenience, resulting in increased foot traffic and ultimately higher profits. But tech implementation can …
software/technology
— By Mac McConnell — How to create a consistent luxury shopping experience across locations. Imagine you’re a shopper who just stepped into a luxury goods store. You are greeted by a sharply attired, uber-friendly store employee who hands you a tall glass of chilled sparkling wine and offers to give you a guided tour of the newest inventory. “No thanks for now,” you say, explaining that you’d rather do some browsing first. As you stroll through the aisles, you take in the impressive sights: the finish of …
— By Steve Peldiak — A spilled glass of water can easily be resolved. But the same amount of water on the floor from an unknown source could represent a major costly repair. Spring showers and the winter thaw have begun. Rain or snow melting from the rooftop finds its way to a clogged gutter, causing the water to run between the interior and exterior wall. This could unknowingly go on for days and weeks. By the time the water is visual, the damage has already been done. Mold …
Oklahoma City — Customers visiting Love’s Travel Stops & Country Stores will be getting back on the road quicker thanks to the latest checkout technology available today. Ingenico Group’s Lane/8000 smart terminals are being installed at Love’s across the country. Love’s is the first travel stop network with the new technology. When the solution is combined with Love’s credit-processing software, the transaction time is cut in half. Other features include an extra-large multimedia touchscreen for an improved experience, increased security technology and additional ways to pay including contactless and with …
Redwood City, Calif. — Presto, the restaurant industry’s leading end-to-end technology platform, has been selected by Brinker International, Inc. as the exclusive provider of its next generation guest-facing pay-at-table solutions. The Presto pay-at-table systems are scheduled to be deployed across most of Chili’s® Grill & Bar 1,250 restaurants in the United States over the course of Brinker’s fiscal year. This new partnership will enable Chili’s to provide a convenient pay-at-table experience for its guests. The new devices are being deployed to increase Chili’s guest satisfaction, improve productivity and ultimately drive …
— By Rick Sung — Leveraging the power of predictive analysis in facilities management. Renowned management consultant Peter Drucker once mused, “If you can’t measure it, you can’t improve it.” For leaders seeking ways to advance their facilities management (FM), measuring progress is a complex and nuanced process requiring a sophisticated, data-driven approach. In this quest for improvement, however, gathering data is only half the battle. To make truly informed decisions, business leaders and facilities managers alike need analytics to better understand the staggering volume of data flowing through …
Carlsbad, Calif. — The Crack Shack, a San Diego-based casual restaurant chain that offers organic, locally-sourced chicken and egg dishes, recently opened its first location beyond California, taking its place amongst the fierce competition on the Las Vegas strip. With the intention to dazzle Las Vegas-style, The Crack Shack invested in audio/video solutions controlled by Xantech’s Video over IP Platform and ELAN. “Being located at the Park MGM, Las Vegas’s newest hotel and casino, The Crack Shack’s owners knew they needed to go big to attract attention and fit the city’s over-the-top …
— By Jeff Hill — The growth of self-service kiosks presents new challenges for quick-service restaurant facilities teams. Do you like self-service kiosks, or would you prefer to interact with a human cashier when visiting your favorite quick-service restaurant (QSR)? Your answer to that question, unsurprisingly, is likely driven by your age: 18- to 24-year-olds are more than 70% likely to visit a restaurant if it had a kiosk option; 25- to 34-year-olds are 65% more likely to visit; 45- to 54-year-olds are 60% more likely; and Over 55-year-olds …
Austin, Texas — Tabulate, an all-in-one financial software, business intelligence and bookkeeping service for restaurants, has appointed Monte Beck as chief executive officer. He brings over 25 years of c-level experience to Tabulate and will lead the team as it prepares to accelerate and scale its growing business. Founded in 2014, Tabulate has built a reputation for leveling the playing field for independent bars and restaurants. The Tabulate technology was built exclusively for the needs of restaurateurs looking for financial and performance data that is accessible, affordable and useful. “The …
— By Ian Eyberg — Secure servers in foodservice: how to freeze the hackers out cold. 2018 was a record-breaking year for data breaches. Everyone from Facebook to Marriott to even Google suffered and continues to suffer. What’s the rub? Unfortunately, every year seems to be a record-breaking year. Restaurants have traditionally not had to worry as much about all the nastiness involving technology — after all, what’s a frying pan or an oven have to do with computers? In the past, restaurants have only had to pay attention to …