Atlanta — Papa John’s has unveiled a new design for international restaurants. Premium ingredients are highlighted throughout the new restaurant through colors, lighting and décor that showcases Papa John’s new visual brand identity. In a streamlined and flexible environment, Papa John’s team members will be equipped to more efficiently create quality food and serve it in the seamless, personalized ways that today’s customers prefer. Following the rollout of a more modern design for Papa John’s restaurants in North America that began last year, this new design for international restaurants will …
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Athens, Ga. — Zaxby’s, the premium quick-service restaurant brand founded in Athens, Ga., has hired industry franchising veteran Mike Mettler as its new chief development officer, while Mike Nettles, interim chief digital & technology officer, has been elevated to the position long term. “Franchising growth requires four things. A strong business model, a solid culture, passionate franchise owners and strategic areas to develop — Zaxby’s has them all,” says Mettler. Adds Nettles: “Zaxby’s has had a great ride thus far, but digital accessibility will be our ‘secret sauce’ for the …
Tampa, Fla. — Bloomin’ Brands, Inc. has appointed Astrid Isaacs to chief technology officer for Bloomin’ Brands. She will lead the company’s technology strategy and platforms, while overseeing the IT, digital and loyalty teams. Isaacs will also join the executive leadership team. “Astrid’s proven ability to develop and implement technology to enable growth and enhance customer service, while improving productivity, will create a great deal of value for our customers and our company,” says David Deno, chief executive officer of Bloomin’ Brands. “Digital connections, whether with our customers, our operators …
Louisville, Ky. — Papa John’s International, Inc. has signed its largest traditional store development agreement in North America in over 20 years, accelerating growth of the Papa John’s brand in the Philadelphia area. Under the agreement, HB Restaurant Group, which currently owns 43 restaurants in the Mid-Atlantic area and has been a Papa John’s franchisee since April 2019, is to open 49 new stores in Philadelphia and southern New Jersey between 2021 and 2028. “Papa John’s has long offered franchise investors one of the fastest paybacks in our industry. Recent …
Louisville, Ky. — May 2020 sales at Papa John’s restaurants were up 33.5% in the U.S. and Canada on a year-over-year basis, marking the second month in a row that the pizza chain recorded its highest sales on record, according to Papa John’s Inc. president and CEO Rob Lynch. The May sales period was recorded from April 27 to May 24, and the company said it will continue to provide monthly updates through the end of the second quarter. In April, the Louisville, Ky.-based chain reported a 26.9% increase in …
Louisville, Ky. — Papa John’s International, Inc. has appointed restaurant industry veteran Jim Norberg as its chief restaurant operations officer. He will oversee the operations of Papa John’s corporate and franchise restaurants in North America. Norberg, a QSR industry veteran, spent more than 30 years of his career at McDonald’s. His most recent role was executive vice president and chief operating officer, where he managed operations for 14,000 U.S. restaurants. During his time at McDonald’s, Norberg’s leadership was instrumental in unifying company and franchise operations around the brand’s messaging and …
Louisville, Ky. — Papa John’s International, Inc. has promoted its president, Steve Ritchie, to chief executive officer, effective January 1, 2018. Ritchie began his Papa John’s career more than 20 years ago as an hourly customer service representative.