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Restaurant Technology Company Chowly Acquires Koala

by Katie Lee

Chicago — Chowly, a restaurant technology company that integrates third-party delivery marketplaces with point-of-sale (POS) systems, has acquired Koala, a guest experience platform that empowers established and emerging restaurant brands to elevate their digital ordering experience across web, app and kiosk to drive immediate results. The combined business will represent over 16,000 restaurant locations on the platform. “We’re thrilled to welcome Koala to the Chowly team,” says Sterling Douglass, co-founder and CEO, Chowly. “Merging these two businesses together represents a major leap forward in the mission of both organizations as …

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energy managementHVAC/RIndustry Voicesrestaurantsvendors

Clean Power

by Katie Lee

— By David Sansenbach — Protecting power quality is key to restaurant and retail revenue.   One of the most critical elements of running a successful restaurant or retail location is being fully operational whenever you are open to diners or shoppers. In order to do that, electrical equipment like a POS system, a WiFi modem, kitchen printers, security cameras, computing platforms and automation tools need to reliably operate exactly as expected. Given that this equipment is likely quite expensive to purchase (and to fix) and its timely and accurate …

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energy managementHVAC/RIndustry Voicesrestaurants

Power Trip

by Katie Lee

— By Rick Orman — Why power surges are the hidden threat to restaurant business operations.   The last decade has seen the rapid adoption of digital equipment in quick-service and full-service restaurants. It’s not uncommon to see mobile devices, fully digitalized point-of-sale (POS) systems, network-connected grills and self-service kiosks in restaurants. The COVID-19 pandemic has accelerated this digital transformation due to the increased need to offer online ordering, contactless service and customer demand for a high-tech experience. While the use of technology has increased restaurant efficiency and helped create …

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Newspeoplesoftware/technologyvendors

Agilysys Names New Chief Financial Officer

by Katie Lee

Alpharetta, Ga. — Agilysys, Inc., a leading global provider of next-generation hospitality software solutions and services, will promote Dave Wood, its current vice president – corporate strategy and investor relations, to chief financial officer on June 1, 2020. The appointment follows the resignation of CFO Tony Pritchett, who will remain with the company until June 30 to assist with the transition. “On behalf of the board of directors and management team, I would like to express our appreciation to Tony for his leadership, financial expertise and financial management during his …

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Industry Voicessoftware/technologyvendors

Long Term Investment

by Katie Lee

— By Graham Campbell —   Choosing a new POS: 5 tips to avoid unexpected costs in the long run.   Shopping for a new POS system can be a difficult process. Whether owners have a restaurant, salon, retail store or other type of business, the right POS system can help drive sales, manage their business and even leverage e-commerce features like online ordering, third-party delivery or loyalty programs. However, the wrong POS system can cause serious problems for any business, including unexpected costs. To avoid these incremental costs further …

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Newsvendors

ShopKeep Receives $65 Million Financing to Fund Expansion and Accelerate Growth

by Katie Lee

New York City — ShopKeep, the top-rated tablet-to-cloud payments and point-of-sale platform chosen by over 25,000 independent retailers and restaurants, has closed a $65 million round of equity and debt financing. The round was led by Tribeca Venture Partners and included all of ShopKeep’s existing major investors. ShopKeep also welcomes First Data Corporation, a leader in payment processing services, and Salesforce Ventures, Salesforce’s global corporate investment group. The debt financing portion of the round was provided by ORIX Growth Capital and Square 1 Bank, a division of Pacific Western Bank.

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Newsrestaurantsvendors

Pizza Inn Adds Thrive Point-of-Sale System to Operations

by Katie Lee

Dallas — Pizza Inn has chosen Thrive for its first company-approved POS system. Thrive is a state-of-the-art system that has the capability to handle the complexity and numerous business models that exist in the Pizza Inn brand, including buffet, carryout, delivery, online ordering, drive-thru and catering, as well as being adaptable to handle Delivery-Carry Out, Express and PIE concepts.

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Newsrestaurantsvendors

Sbarro Selects Revention as POS Provider for Off-Mall Expansion

by Katie Lee

Houston — Sbarro, a global New York Style pizza concept, has selected Revention as its preferred point-of-sale provider for its off-mall concept, which offers a fast-casual, dine-in experience along with carry-out and delivery service. All off-mall corporate locations have implemented Revention point-of-sale, HungerRush online ordering and R-Enterprise, Revention’s cloud-based remote management portal.

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