From The Magazine

Macy’s New Markets

by Katie Lee November 9, 2022

— By Katie Lee — To meet today’s retail consumers where they are, Macy’s offers a new smaller store format, expanded digital conveniences, and sustainable operations. Macy’s, the venerable New York-based department store chain we all know and love, is more than its storied 150-year history, more than its omnipresence in malls all over America, more than its countless Christmas tree lightings and Thanksgiving Day parades in New York and The Miracle on 34th Street movie. It’s a steady leader during unsteady times, an agent of change in a …

November 9, 2022

Cover Story From The Magazine people restaurants

Leading Ladies

by Katie Lee October 7, 2022

— By Paige Ward — Women who lead from executive-level positions are bringing much needed diversity, strength and stability to a rebounding restaurant industry during uncertain times. With the quick-service restaurant industry drastically shifting as a result of post-pandemic consumer trends, many brands are searching for innovative ideas that will keep up with the rapid change of pace. Four brands — Mongolian Concepts, Wetzel’s Pretzels, On the Border and Salata — are altering the very way their corporate suites think by diversifying their teams to place more …

October 7, 2022

Cover Story From The Magazine retailers

Keeping Up With Kohl’s

by Katie Lee August 30, 2022

— By Katie Lee — Kohl’s expands with smaller-format stores, including Sephora in-store shops; launches new digital conveniences; and reduces its environmental impact. Kohl’s is going big …by strategically going small. While some traditional discount department stores might bring to mind giant power centers with huge parking fields, Kohl’s is betting on the trend that a smaller footprint can better meet the demands of today’s savvy shopper. Just because the physical space is smaller doesn’t mean big things aren’t happening. With more than 1,100 stores across the …

August 30, 2022

Cover Story franchise development From The Magazine restaurants

It’s Grow Time

by Katie Lee July 28, 2022

— Interview with Eric Shomof — After a slowdown in franchising due to the pandemic, Los Angeles-based The Dolly Llama views 2022 as the “year of growth.” The Dolly Llama is synonymous with L.A. It’s funky and hip and Instagrammable…sports a really cool name…and offers a cool, unique vibe — and even cooler desserts. With delectable culinary influences that range from France and Belgium to Hong Kong, the one-of-a-kind concept can’t be pinned down to any one region — even in L.A. This year, The Dolly Llama …

July 28, 2022

Cover Story From The Magazine restaurants retailers vendors

Smart Solution

by Katie Lee May 19, 2022

— By Meg Mason — How Lowe’s has reduced water use and its carbon footprint with smart irrigation. Lowe’s is focused on reducing its environmental impact while also increasing the efficiency of its operations. To address these goals, Lowe’s installed HydroPoint smart irrigation controllers to optimize landscape irrigation at more than 900 of its stores. Each year, the controllers reduce water use at these facilities by about 650 million gallons, saving Lowe’s an estimated $5 million in total water costs.1 Because water treatment and pumping use a lot of …

May 19, 2022

Cover Story From The Magazine restaurants

At Your Service

by Katie Lee April 27, 2022

— Interview with Jeff Crivello — Famous Dave’s expands its first line-service model and even adds a drive-thru as it grows through ghost kitchens, virtual brands, dual concepts, and strategic acquisitions of complementary brands. Nearly 30 years after the first Famous Dave’s opened in Hayward, Wisconsin, BBQ Holdings, Inc. continues to innovate and invigorate. Testing new prototype designs — including its first drive-thru model — and acquiring complementary brands are just two of the ways in which Famous Dave’s propels its impressive growth trajectory. In mid-March, Retail & Restaurant …

April 27, 2022

construction and design Cover Story From The Magazine remodels retailers

In For A Sweet Treat

by Katie Lee March 31, 2022

— Interview with Justin Reese — Ghirardelli Chocolate Company enters its 170th year with major renovation plans for its iconic Ghirardelli Square flagship locations in San Francisco. As experiential retail returns across the country, an elevated experience like no other is currently undergoing a makeover at Ghirardelli Chocolate’s historic shops in San Francisco. The three flagship locations — the Ghirardelli Chocolate Experience Store, the Original Ghirardelli Ice Cream and Chocolate Shop, and Ghirardelli On-the-Go — will undergo phased renovations this spring and summer. R&R: Before we discuss …

March 31, 2022

construction and design Cover Story franchise development From The Magazine restaurants

Quality Over Quantity

by Katie Lee March 4, 2022

The Hummus & Pita Co., which marks its 10th anniversary this year, keeps its location count low and its bar for quality high. — By Katie Lee — With two years of pandemic-related upheaval in the rearview mirror, The Hummus & Pita Co. views 2022, the year of its 10th anniversary, as a chance to reset and refocus: a fresh slate to reenergize its Middle Eastern and Mediterranean food roots and not to stray from its core philosophy: “real food that’s real good.” And that goes for each …

March 4, 2022

Cover Story franchise development From The Magazine retailers

Winning Store Strategy

by Katie Lee January 27, 2022

— Interview with Renae Gaudette — Winmark Corporation’s 1,270+ stores have made their mark on the resale retail industry during unprecedented times — and continue to lead the way. While traditional retail took a dive over the last 18 months, Winmark – the Resale Company® — the definitive leader in the resale retail arena — saw a marked uptick in demand for quality used clothing, fitness, sporting goods, music gear and baby items. As the parent company to Once Upon A Child®, Plato’s Closet®, Play It Again …

January 27, 2022

construction and design Cover Story From The Magazine remodels restaurants

Speaking to the Next Generation

by Katie Lee January 4, 2022

— By Katie Lee — KFC eyes 2022 with a new, urban-oriented evolution of its prototype design, focused on customer convenience and digital efficiency. When Retail & Restaurant Facility Business last featured KFC on its cover, the year was 2018 and a new design called ‘American Showman’ was rolling out, marking a new era of expansion for KFC following 10 years of downsizing. At the time, the company’s U.S. development goal was to become a 5,000-unit franchise once more. Now, 3 years and a global pandemic later, …

January 4, 2022

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