— By Ian Eyberg — Secure servers in foodservice: how to freeze the hackers out cold. 2018 was a record-breaking year for data breaches. Everyone from Facebook to Marriott to even Google suffered and continues to suffer. What’s the rub? Unfortunately, every year seems to be a record-breaking year. Restaurants have traditionally not had to worry as much about all the nastiness involving technology — after all, what’s a frying pan or an oven have to do with computers? In the past, restaurants have only had to pay attention to …
Industry Voices
— By Shane McCoy — How technological developments are changing pest management. Pest management is an ancient practice, one that has existed since crops have been cultivated for food. Just because it’s been around since the beginning of time, though, doesn’t mean it’s stayed the same. In the last 10 to 15 years, technology has revolutionized how we communicate, how we socialize and how we do business. The pest management industry is no exception. The use of technology, whether created specifically for or adapted to the pest management industry, has …
— By Jennifer Morris — Fast-casual concepts breathing new life into historic buildings. In the competitive restaurant industry, it’s often a challenge for concepts to break away from the pack. The dining experience and brand identity aren’t solely limited to the cuisine and culinary approach, but rather also developed through the site, decor and ambiance. Looking to differentiate themselves, many fast-casual concepts are taking the approach of choosing older, historical buildings to invest in, as opposed to commercial space that is new, modern or sleek. In the process, …
— By David Goodwin — Should I retrofit my sign with LED lights? The commercial sign market has experienced a watershed shift in the use of one of a sign’s crucial components. Fluorescent bulbs long were the favored technology for giving signs their glow, but LED bulbs have emerged in recent years as a preferred choice for many sign-makers and their customers. Newly fabricated signs now often are installed with LED bulbs. In addition, shopping center operators and others increasingly are weighing the value of retrofitting their existing …
— By Borja del Nido and Brian Cook — Retail continues to grow through mixed-use developments. The retail industry is in the middle of a major transition. Traditional, pure retail developments are decreasing, but that doesn’t mean retail construction itself is on its way out. Instead, developers are successfully incorporating retail space as part of larger, mixed-use projects. These developments focus on being unique and experiential — places where people want to live, socialize and shop. According to the Bureau of Labor Statistics, the number of national retailers …
— By Belinda O’Kelly — How to captivate ‘captive’ audiences at airports with stunning design. The thing that makes the design industry interesting is that our world as a context is constantly changing, and in turn, the changes influence design. The current innovations of the sharing economy, immersive technology and strides in wellness allow society to capitalize on the one fixed constant, the passage of time. There is now an elevated expectation on service, amenity and environment as we judge what is worth the time. There is a premium to …
— By William Gagnon — High-speed hand dryers offer total solution for retail restroom challenges. Cleanliness and general appearance are top concerns for successful retail and restaurant establishments, which often rely on positive brand reputation and word-of-mouth advertising to keep their businesses running. Even one patron complaint about this aspect of a facility — including its restroom — can have detrimental consequences. These establishments are often tasked with finding solutions that will not only keep the restroom environment visibly clean for employees and patrons, but ensure that they meet even …
— By Angela Tucker, Ph.D. — It’s not just a restaurant problem: Here are some common pests in retail facilities. With frequent deliveries, changing inventories and new visitors every day, retailers face a unique set of pest control challenges and problems. Customers may be alarmed by signs of a pest issue, and these unwelcome visitors may even lead to costly damage to inventory and facilities. Retail facility executives should familiarize themselves with general pest control processes and ensure they are followed. Of course, some pests call for special attention. It’s …
— By Carol L. Carey — It’s also what’s OUTSIDE that counts with customers. Your company has prepared by making sure the market research has been done, you have all the latest gadgets, toys, clothing and items everyone would want to buy. Each location is stocked, product and staffing budgets are approved, but are you really prepared? Do you see what I see? Many companies plan and budget for interior cleaning and maintenance. They outline preventative maintenance programs for janitorial services, HVAC, flooring, painting and even lighting. Their focus is …
— By John Goetz — Establishing a food safety culture with chemical dispensers. In a 2017 study published by Kline & Company, food safety compliance in commercial kitchens and food preparation areas was rated as the Number 1 emerging trend by the 750+ end users surveyed.1 Compliance with food safety standards is so important because it can make or break the success of a restaurant. Take Chipotle’s food safety crisis as an example. In 2015, E. coli and norovirus outbreaks forced some locations to close temporarily after 55 customers …