software/technology

Dublin, Ohio — The Wendy’s Company is opening its first Global Next Gen restaurants, while also finalizing a new Global Next Gen High-Capacity Kitchen design option for the highest customer demand. Both digital-first designs were created to enhance customer, crew and franchisee experiences, accelerating growth across Wendy’s® global restaurant footprint. Since unveiling the Global Next Gen restaurant design standard less than 1 year ago, the first Wendy’s Global Next Gen restaurants are now open in Kansas and Oklahoma, with more than 200 Global Next Gen restaurants slated to open through …

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Dallas and New York City — Tango, a leading provider of cloud-based real estate and facilities management software, has acquired WatchWire, an industry leader in data and analytics that helps companies reduce emissions and energy expenses while simplifying sustainability and carbon reporting. The transaction further extends Tango’s position as a global leader in the real estate and facilities management space, enabling companies to meet their energy management and sustainability goals. WatchWire’s leadership team will join Tango; financial terms of the private transaction were not disclosed. “Faced with a rapidly changing …

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Berkeley, Calif. — MAPCO has launched its second checkout-free store. The Grabango-powered MAPCO store is located in Nashville, Tenn., and allows shoppers to skip the line instead of waiting to check out. “We’re thrilled to bring Grabango’s seamless checkout experience to additional Nashville customers, who want quick and efficient visits,” says Frederic Chaveyriat, CEO of MAPCO. “We are seeing an increasing number of our shoppers opt for this faster, convenient checkout option.” A leading checkout-free technology provider for large-scale store chains, Grabango uses computer vision to eliminate two of the …

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— By Paul Hafen — The importance — and urgency — of cybersecurity in the retail industry post-pandemic. The retail industry has completely transformed over the past few years, and more changes are on the way. As customers hunkered down during the pandemic, online shopping became incredibly popular — forcing retailers to up their game. While companies ramped up their e-commerce services, something that often got overlooked was cybersecurity. Because retailers lagged on installing cybersecurity during their e-commerce boom, there is an increasingly urgent need to improve cyber defenses in …

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San Francisco — Schnuck Markets, Inc., a Midwestern grocer, and Instacart, a leading grocery technology company, will expand their omnichannel partnership by deploying Caper Carts, Instacart’s smart carts, in select stores. Caper Carts automatically identify items as they are added to the cart using computer vision and artificial intelligence (AI), allowing customers to bag as they shop, skip the line and seamlessly checkout on the Cart from anywhere in the store. Caper Carts will first roll out at select Schnucks St. Louis stores this fall, with a broader planned rollout …

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Newton, Mass. — Paytronix, the leader in guest engagement for restaurants and convenience stores, has named industry veteran and current Paytronix board member Jeff Hindman (pictured here) as its new chief executive officer. Paytronix’s founder and current CEO, Andrew Robbins, will assume the role of executive chairman. “Paytronix continues to revolutionize the way restaurants and convenience stores build and nurture guest relationships. Our exceptional team is driven by a passion to meet the growing industry hunger for more personalized guest experiences and accelerate the pace of innovation needed to do …

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Atlanta — Smalls Sliders, a cheeseburger sliders QSR concept, appoints Kris Douglas as its vice president of technology. In this role, Douglas will leverage his extensive experience as a technology thought leader in the QSR industry to lead the brand’s technology strategy development and planning while also managing its digital presence. “Smalls Sliders has taken the restaurant industry by storm with just a handful of existing locations. I’m excited to introduce innovative technological solutions that will further enhance the customer experience and operational efficiencies as we grow to be a …

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Raleigh, N.C. — Golden Corral is proud to welcome Dawn Gillis as its new chief information officer. With more than 20 years of experience in the restaurant, hospitality and consumer goods industries, Gillis has proven to be a forward thinker while consistently delivering results. As CIO, she is tasked with leading Golden Coral’s digital growth strategy while modernizing its technology stack. “We are excited to welcome Dawn to the Golden Corral family and believe her depth of technological knowledge and outstanding leadership experience makes her the right person to help …

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Pleasanton, Calif. — ServiceChannel, a leading platform for facilities and asset performance, has formed a strategic partnership with Accruent, a leading provider of real estate and workplace management software. The two operating companies of Fortive Corporation have combined their best-of-breed solutions into a powerful Integrated Workplace Management System (IWMS) for multi-site business operators that automates important processes around commercial real estate, construction, leases, facilities and assets. “There’s no other software portfolio in the world like ours to meet the needs of multi-unit real-estate operators. Fortive is committed to offering world-class …

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St. Louis — Interface Systems, a leading managed service provider of business security, actionable insights and purpose-built networks for multi-location businesses, has been selected by BRIX Holdings, a leading multi-brand franchising company that specializes in the “better-for-you” QSR segment, to deploy managed network, business voice, PCI compliance, business security and business intelligence solutions for all their franchise locations, including Red Mango Cafe, Smoothie Factory + Kitchen, Souper Salad, Orange Leaf, Humble Donut Co, Greenz, Friendly’s and Pizza Jukebox. Interface’s solutions enable BRIX to offer its franchisees a modern and proven …

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