Jericho, N.Y. — Nathan’s Famous, Inc., an American tradition serving New York favorites for more than 100 years, is overhauling its technology resources aimed at aiding franchisees in everything from daily operations to online ordering and driving customer loyalty. “In the fall of 2019, we embarked on a journey to update our technology across the board in restaurants nationwide,” says James Walker, senior vice president, restaurants. “It’s been quite some time since this brand took on an initiative like this one, and we believe the partnerships we’ve created since then …
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Tampa, Fla. — As restaurants, bars, shops and clubs shutter storefronts and move business online, many are faced with a new challenge: the dark store. While dark stores do not see the same foot traffic as regular storefronts, regular preventative and reactive maintenance is still an important component of success. MaintenX is ready to provide critical maintenance services to customers from coast to coast. “Especially during the uncertainty generated by COVID-19, it’s important for businesses to maintain dark stores so they can resume operations as quickly as possible after the …
Saginaw, Mich. — Hospitals across the globe are experiencing critical PPE supply shortages. Team members at Duro-Last®, Inc., the world’s largest manufacturer of custom-fabricated, thermoplastic roofing systems, found a way to help. Duro-Last engineers, product development and manufacturing staff united to fabricate and manufacture isolation gowns and face masks. Utilizing expertise in manufacturing flexible PVC and fabrics, the team went from prototype to production to delivery in 1 week. The gowns are made from flexible PVC making them water and fluid-repellant. The masks are washable and reusable, made from polyester …
Plano, Texas — At Home Group Inc., the home décor superstore, has expanded its partnership with PICKUP, a last-mile logistics service, to offer contactless next-day local delivery of a full assortment of home décor and furniture. As of March 30, 2020, customers are able to order At Home products for delivery from 106 stores, with the service to be rolled out to 125 stores subject to local and state mandates. Next-day delivery starts at $10 and customers can place an order online or by calling their local At Home store. …
Vancouver, B.C. — Ready, a financial technology company that offers seamless self-pay and food ordering solutions to hospitality venues across North America, launches its “virtual ordering kiosks” to businesses that have been impacted by the COVID-19 pandemic, waiving its standard fees until June 1 so the venue will pay no extra than the cost of the transaction to continue to operate. This technology allows restaurants to shift to a contactless on-premise pickup ordering model, supporting the safety of the community and allowing businesses to remain operational. “The safety of the …
San Francisco — As cities around the country shut down amid COVID-19 fears, few industries are feeling the effects quite as harshly as restaurants. The long term impact on restaurants and their staff is predicted to be devastating. In a matter of weeks, restaurants have gone from service as usual to, in many cases, a 100% loss in income. According to a report by the Job Quality Index (JQI), a research project from Cornell Law School and the Coalition for a Prosperous America, in the restaurant industry alone more than …
Dallas — Connex, the multi-site facilities network, formerly known as PRSM, is postponing CONNEX2020 National Conference to 2021. Due to the COVID-19 pandemic and its associated effects nationwide and following extensive deliberations and consideration by the Connex board of directors and staff, Connex is unable to move forward with CONNEX2020 National Conference. No suitable resort was available to reschedule CONNEX2020 this year. Therefore, the next Connex National Conference will be CONNEX2021 and is scheduled for April 19-21, 2021 at the Gaylord National Resort & Convention Center in National Harbor, Md. …
Mt. Prospect, Ill. — Diversified Foodservice Supply, LLC (DFS) is expanding its Do It Yourself (DIY) program by introducing new videos that enable foodservice operators to make DIY fixes for common kitchen repairs and to handle preventive maintenance tasks that keep kitchens up and running. It also committed to ongoing educational alerts that help operators adhere to changing sanitary protocols. In addition, the company is expanding capabilities to provide quick response and nationwide distribution of product rollouts. These new offerings supplement the existing library of DIY products and resources available …
Dallas — Connex, the multi-site facilities network, formerly known as PRSM, is helping retailers who are closing thousands of stores due to the COVID-19 outbreak by providing guidance in how to protect store assets and the public. Beginning Monday, Connex will host a series of online broadcasts to address various issues. In recent years, according to an extensive FM industry study conducted by Connex, the average retailer closed only 17 store locations annually. In the last month at least 110 retailers have closed thousands of locations. These locations are commonly …
San Francisco — Uber Eats has announced efforts to support independent restaurant owners and operators as the hospitality industry faces unprecedented challenges amidst the COVID-19 state of emergency. “We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances,” says Janelle Sallenave, head of Uber Eats for the U.S. and Canada. “That’s why we’re working to drive increased demand to more than 100,000 independent restaurants across the U.S. and Canada through free delivery and marketing efforts.” …