— By Del Williams — Streamlining reporting, monitoring and operations requires a flexible POS system and quick, supportive vendor response. In the quick-service restaurant (QSR) arena, both established and emerging franchises understand the importance of choosing the right POS system to keep operations functioning smoothly. Although there are many options on the market, most POS systems offer similar technological advantages: the commonalities include hardware such as POS terminals with touchscreen interfaces and credit card swiping mechanisms as well as the software that ties to all to back office operations. Today, …
vendors
Chicago — SMS Assist has hired Graham Blackwell as chief strategy and revenue officer. A deeply experienced operating executive, Blackwell will lead SMS Assist’s strategy, pricing, marketing and sales organizations and help the company continue to innovate and evolve its strategy as it rapidly grows. Blackwell, most recently an executive vice president with Bain Capital’s North American private equity team, has spent nearly two decades building businesses through the sharpening of strategy and execution. His experiences have been particularly focused on the technology, retail and business services industries. “SMS Assist …
Mount Laurel, N.J. — Agilence, Inc., a leader in vertical business intelligence for restaurant operators, has partnered with Omnivore, provider of the universal POS API and digital marketplace that helps to optimize the digital restaurant experience. The Agilence 20/20 Data Analytics platform is now integrated with the Omnivore API, giving more restaurant operators access to advanced analytics regardless of their point-of-sale (POS) system of choice. This new partnership drastically decreases integration times, leading to a greater impact on results and a faster ROI. “We are very excited to be partnering …
Cincinnati — LSI Industries, Inc. has appointed Nelson Wesley as vice president strategic initiatives. He will oversee initiatives focused on improving sales, driving operational efficiency and ultimately improving financial performance of the company. He will report to the CMO, Scott Coleman. Wesley joins LSI Industries with over 20 years of marketing, sales and product management experience. He started his career at Ingersoll Rand and most recently he served as vice president of sales, marketing and aftermarket, involving direct management of sales, marketing, aftermarket and bid teams at Ellis & Watts …
R&R: Where are you based and how long has the company been in business? Frank Bacchetta: We are based out of Eatontown New Jersey; Total Comfort Group has been in business since 2008. R&R: What is your title and how long have you been with the company? Bacchetta: Frank Bacchetta, president and CEO. I am a co-founder and have been here since inception (2008). R&R: What trades/services do you offer retailers and restaurants? Bacchetta: The trades that we offer are electrical, HVAC, plumbing, refrigeration and facilities management. R&R: In what …
R&R: Where are you based and how long has the company been in business? Carol Carey: Headquartered in the beautiful Florida Panhandle, Superior Facility Service Group is a family owned and operated company specializing in commercial maintenance and repair, bird control and prevention, and disaster restoration. Incorporated in 2002 as Right Way Restoration, adding a local facility service company with MEC in 2010, and after merging with Carey Consulting we rebranded in December 2013 as Superior Facility Service Group, Inc., which has provided a more effective, nationwide service company to …
Santa Monica, Calif. — Veggie Grill has partnered with Sodexo Inc., a global provider of food and facilities management, to offer Veggie Grill’s plant-based menu at university campuses. Since its inception in 2006, Veggie Grill has opened 32 locations in California, Oregon, Washington and Illinois. The brand will launch in East Coast markets, including New York City, this year and continue its extensive expansion through partnerships like Sodexo. “We have strategically opened several of our restaurant locations nearby or on college campuses, including UCLA, UC Berkeley and University of Washington,” …
Bethesda, Md. — The National Association of Electrical Contractors (NECA) has appointed T. David Long as chief executive officer. He will officially join the NECA staff on April 1, 2019. “After a national search, the executive committee unanimously selected David Long to serve as CEO,” says Larry Beltramo, chair of the NECA search committee and vice president at large. “David’s experience as an electrical contractor, his current service as NECA president and his unending dedication to advancing our industry make him the ideal leader for NECA at this important moment …
Las Vegas — Retail technology company Radius8 Inc., a leader in localization, has expanded its role with Orvis, a leading sporting goods and outdoors retailer. Radius8’s technology tailors the online shopping experience in each market by surfacing products to consumers based on what is trending locally and available in their nearest stores. As retailers move to blended online and in-store “omni”-shopping experiences, localization has become table stakes to drive customer engagement and increase sales. As a result, major retailers are increasingly launching and highlighting their localization strategies. Orvis launched Radius8 …
R&R: Where are you based and how long has the company been in business? Clare Thomas: Proudly, Canton, Ohio, since 1866. Under the same family ownership, offering five generations of quality products. R&R: What is your title and how long have you been with the company? Thomas: National sales manager. I started with Metropolitan Ceramics in August of 2005. My background in ceramic tile dates back to 1995, working in distribution, contracting and now for the manufacturer. R&R: What trades/services do you offer retailers and restaurants? Thomas: We are a …