Nashville, Tenn. — Captain D’s has launched a new restaurant prototype called Express, featuring a significantly smaller footprint than its traditional models. Over the past several years, Captain D’s has developed a robust lineup of restaurant prototypes — ranging from a 22-seater to a 62-seater — all intentionally designed to adapt to the increasingly competitive real estate market, as well as provide franchisees with flexibility and substantial cost savings. The first Captain D’s Express is slated to open in the Atlanta metro area in second quarter 2021. Captain D’s Express …
COVID-19
Washington, D.C. — JOANN, an American specialty retailer of crafts and fabrics with 865 stores across the country, has partnered with Radius Networks, the leading location-based technology company in restaurants, grocery and retail, to launch its curbside and Buy Online Pickup In Store (BOPIS) solution, FlyBuy®. Amid the pandemic, JOANN made fast, innovative, strategic decisions that were essential to the store’s long term success. JOANN’s holiday season starts with Halloween, and it was important to have this automated and streamlined order-ahead and pickup program in place prior to the holidays. …
— By Phil Thomas — Air curtains with COVID-19 disinfection: How to present stores and restaurants that customers are confident to enter during a pandemic. Confidence is one game-changing factor restaurants and retailers must restore to regain patrons and employees amid the COVID-19 pandemic. Facility operators should take sanitization actions and promote them as part of their COVID-19 response. Outdoor dining, curbside service and pickup, masks, shields and social distancing have instilled some confidence and brought back a few patrons that have shopped online or eaten at home since …
Blue Bell, Pa. — BrightView Holdings, Inc., a leading commercial landscaping services company whose clients include retail and restaurant facilities, plans to pay $6 million in one-time bonuses to frontline team members for their work during the peak of the coronavirus outbreak. More than 13,500 employees in branches across the U.S. will receive the bonus. “Very early in the pandemic, landscaping was designated an essential service by federal and state authorities, allowing us to continue to serve our clients and help assure the safety of their properties,” says Andrew Masterman, …
Chattanooga, Tenn. and Philadelphia — Against headwinds brought on by the COVID-19 pandemic, CBL & Associates Properties Inc. and Pennsylvania Real Estate Investment Trust (PREIT) filed for Chapter 11 bankruptcy protection on Nov. 1. PREIT Philadelphia-based PREIT owns and operates 22.5 million square feet of retail space including 19 mall properties in New Jersey, Pennsylvania, Massachusetts, Maryland, Virginia, Michigan, North Carolina and South Carolina. The company has reached a Restructuring Support Agreement (RSA) with its bank lenders, under which an additional $150 million will be committed to recapitalize the business …
— By John Goetz — Removing the fear from food: foodborne illness and prevention best practices. Foodborne illnesses can wreak havoc on the foodservice industry and its patrons. One in 10 people fall ill every year from eating contaminated food, and 420,000 people die worldwide annually as a result. Outside of the human impact, the financial cost of these incidents is also immense. According to a study by researchers at John Hopkins Bloomberg School of Public Health, an outbreak at a fast food restaurant could cost between $3,968 and …
Wayne, Pa. — Pet Valu, Inc., a specialty retailer of pet food and supplies in the United States, plans to commence a wind down of its operations due to severe impact from COVID-19. The company expects that all of its 358 stores and warehouses in the Northeastern and Midwestern U.S., as well as its corporate office in Wayne, Pa., will close by the end of the wind-down process. Pet Valu U.S. licenses its name and contracts for certain services from Pet Valu Canada, which is a separate company based in …
Wilbraham, Mass. — FIC Restaurants Inc., which operates the Friendly’s brand, has filed for Chapter 11 bankruptcy and entered in an agreement to sell all of its assets to Amici Partners Group LLC. Nearly all of Friendly’s 130 corporate-owned and franchised restaurant locations, known for burgers, sandwiches and ice cream, are expected to remain open subject to COVID-19 limitations. Friendly’s stated that it has sufficient cash on hand to continue operations, meet its obligations to employees, franchisees and vendors. Upon the sale closing, Amici expects to retain most employees at …
— By Michelle Egan — What you need to know when adding or updating curbside pickup service. Prior to the pandemic, it could be argued that many (if not most) restaurants offered takeout while some actually had curbside pickup. The same could be said about some retailers that, in an effort to outpace competitors with stellar customer service, had already introduced online or phone ordering with in-store pickup or in-car delivery. However, curbside pickup today has shifted from being a nice-to-have to a must-have as consumers continue to seek …
— By Dan Villalpando — Key retail lease provisions to revisit in light of COVID-19. The outbreak of the COVID-19 pandemic forced many retailers to close their doors to customers beginning in March 2020, just as the overall economy was pushed into unprecedented disarray. Because of these circumstances and questions surrounding the unusual situation where municipalities were ordering stores to close, landlords and tenants looked to the four corners of their leases to determine their rights and obligations. Certain key lease provisions, like force majeure clauses, insurance provisions and …