Toronto — Array Marketing, the market leader in end-to-end in-store merchandising solutions, has appointed Alex Bertoldo as chief operating officer. He most recently held the position of vice president of operations for SPX Corporation, a $1 billion global supplier of highly engineered products and technologies. In that global role, Bertoldo had oversight of 10 manufacturing facilities and worked across teams to drive operational efficiencies, while also engaging with client teams to enable customer satisfaction and growth. Prior to that, he was with IDEX Corporation, a manufacturer of fluidics systems and …
Katie Lee
Louisville, Ky. — As KFC continues to focus on building and remodeling restaurants with the customer experience front and center, the company has opened its latest next-generation restaurant concept dubbed ‘The Crystal Bucket.’ The new 40-seat, 2,542-square-foot restaurant is located in Painted Post, N.Y., and celebrates the elegant architecture of the original building and history of the area. Inspired by nearby town Corning’s legacy as a glass manufacturer, this new KFC features a unique design fitting for a region known for innovation. The Crystal Bucket features: A modern curved design, …
— By Charlie Meyer — How brick-and-mortar retailers can leverage in-store technologies to beat the online competition. The last 2 years have been absolutely awful for owners of physical stores. Online competition has been around for decades, of course, but during the pandemic things have gotten even worse for independent stores, franchises and chains. Thanks to an ever-shifting world of lockdowns, social distancing requirements, mask mandates and constant battles between government agencies and health departments at the federal, state and local level, merchants have been at a disadvantage against …
— By Tiffany Largey — 5 steps to prepare your property for a flooding emergency. Flooding is the most common natural disaster and leading cause of weather-related deaths. It is becoming a larger threat each year with 25-30% of all flood losses being in low to moderate flood zones. With global warming, different weather patterns, climate change and inaccuracy of flood maps and zones, we must have a set plan in place to prepare for Mother Nature’s most common catastrophe. There are 5 steps that will help you to …
Chicago — Crate & Barrel Holdings, Inc. (CBH) has promoted three executives. Alicia Waters, who previously served as chief marketing officer, has been named executive vice president for Crate & Barrel and Crate & Kids. Sebastian Brauer, who previously served as vice president of product design and development, has been named senior vice president for product design, development and metaverse. Joan King, who previously served as senior vice president of e-commerce and international, has been named executive vice president of digital and international growth. Waters has been an innovator within …
Auburn, Ala. — Guthrie’s, the chicken-finger only restaurant pioneer, has promoted Matthew Myers to chief operating officer while adding Mike Adams as the brand’s new director of operations. Myers has spent nearly a decade with Guthrie’s. Under his leadership, Guthrie’s has strategically expanded its presence while improving restaurant execution across its system. These actions helped drive solid top-line growth and expanded the brand’s leading market share position. With Myers, Guthrie’s has been able to generate above industry average profit margins and grow unit volumes while also further streamlining operations, which …
Lewisville, Texas — JCPenney has appointed John Aylward as chief marketing officer (CMO), effective June 6, 2022. Aylward will help advance the company’s omnichannel strategy to deliver a modern, seamless experience across stores and digital. He will lead the marketing strategy, creative, visual merchandising and store design, and customer engagement teams. “The 120-year-old JCPenney brand is iconic. We must protect what the brand represents while evolving how it expresses who we are today,” says Marc Rosen, chief executive officer. “John will help fulfill our potential at this pivotal moment when …
Seattle — Starbucks Corporation will make additional investments in its employees and stores for prioritized areas such as increased pay, more training and modernized collaboration, store innovation, etc. — bringing the total investments to nearly $1 billion in this fiscal year alone. This decision enables Starbucks to meet record customer demand and partner needs in an operating environment deeply impacted by COVID. On a call with investors, CEO Howard Schultz said, “What you will see is the transformation of the Starbucks customer and partner [employee] experiences. The transformation will accelerate …
Charlotte, N.C. — Clean Juice®, the first and only national USDA-certified organic juice bar franchise and quick-service restaurant, has signed the brand’s 200th unit in less than 7 years of franchising. The brand’s 200th store was awarded to the Shango family who will open three locations in Michigan beginning with the first in Grand Blanc. This record-setting milestone was achieved after a dynamic first quarter where the brand signed 14 new stores while expanding its national footprint into its 30th and 31st states in Utah and New Hampshire, respectively. “This …
The Home Depot Earns 2022 ENERGY STAR Retail Partner of the Year for Sustained Excellence
Atlanta — For the 11th time, The Home Depot® has been recognized by the U.S. Environmental Protection Agency and the U.S. Department of Energy for its partnership with ENERGY STAR. Each year, the ENERGY STAR program honors a group of businesses and organizations that have made outstanding contributions to protecting the environment through superior energy achievements. The Home Depot continues to work to decrease its environmental impact by reducing electricity consumption and boosting alternative and renewable energy capacity. Since 2010, The Home Depot has reduced electricity consumption in its U.S. …